CB Smoking and Tobacco Japan Tobacco International [JTI]

Japan Tobacco International [JTI] Reviews and Complaints

Japan Tobacco International [JTI] review: Mahmoud Mubarak Elhadi Mubarak

Obtaining the company's product in Sudan of SD

Nov 12, 2025 8:36 pm EST

Verified customer

Featured review

Hello, Japanese Tobacco Company. I have contacted you but haven't received a reply. I am from Sudan, and you know what is happening in my country. I came from El Fasher, a place of oppression and injustice. I am only contacting you not to ask for money, but to receive my share.From the company in Sudan. The whole world despises us as if we are not human beings, and I demand my rights from you.As a business partner, you're ignoring me
Where are the company departments in all of this injustice I'm facing? Where is the compliance department, which seems to have no real role, and where are the recruitment and marketing departments? Why this disregard, as if I'm not part of your company or a business partner?I urge you to respect my rights and not to let your administration down. Thank you
Please understand that we in Sudan are going through severe crises, suffering, and lacking a decent life. Please forward my message to the higher management.

Claimed loss: No

Desired outcome: I sincerely hope this nightmare ends soon.I sincerely hope this nightmare ends soon.

Confidential Information Hidden: This section contains confidential information visible to verified Japan Tobacco International [JTI] representatives only. If you are affiliated with Japan Tobacco International [JTI], please claim your business to access these details.

Hello to the Japanese Tobacco Company. I have sent many letters to your esteemed company and am forwarding this to the relevant authorities concerned with the interests of foreigners, particularly in Africa and Sudan. I hope to touch upon at least a small part of your feelings regarding what is happening to customers in Sudan, and I urge you to consider what is happening in my country. Thank you.[protected]

Does it make sense to send all these complaints without even a resolution or communication from the company? I can't believe what's happening, just because I want my share of the company in Sudan. Is this my reward?

Happiness / JTI Factory Company headquarters
good greeting,,,
Subject/parameter
I ask you to kindly give us our weekly quotas immediately after your administration in Sudan. Note that your agents contacted us with Mr. Muhammad Ali Al-Yusr, Al-Smail Khaled Makkawi, and Mr. Ahmed Emil, and we did not receive a response. You are a recognized company, Walcom... I hope that our issue will be dealt with in a decisive manner equal to what they were trained to do. Our country is facing a war crisis and we have lost a lot of talent to deposit money if we agree to approve it for us... knowing that we have steps in our balances...
1. Muhammad Mubarak Al-Hadi Ahmed W201095
2. Mustafa Mubarak Al-Hadi Ahmed W201404
3. Ahmed Mubarak Al-Hadi Ahmed W201474
4. Mahmoud Mubarak Al-Hadi Ahmed W201472
Thank you very much
Introduction: Mahmoud Mubarak Al-Hadi Ahmed
Tel: [protected]
[protected]
+[protected]
+[protected]
Company officials in Sudan. Muhammad Ali Al-Yaseer / General Manager. Khaled Makkawi / Director of Procurement and Distribution / Ahmed Ismail, Director of Marketing and Sales. I just want the company to give me some of its basic product, and this is our right.We worked hard and worked hard to obtain these agencies. I hope for seriousness and resolution of the issue from your distinguished administration, which is always with the youth and the truth. Thank you.

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Japan Tobacco International [JTI] Contacts

Japan Tobacco International [JTI] phone numbers

+41 227 030 777

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100%
Confidence score

Switzerland

+1 (201) 871-1210

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United States

+1 (905) 804-7300

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Canada

+44 193 237 2000

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100%
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United Kingdom

+353 14 040 240

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Ireland

+43 1 313 420

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100%
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Austria

+32 24 620 211

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100%
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Belgium

+45 43 245 960

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100%
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Denmark

+33 146 994 600

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100%
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France

+49 65 168 610

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100%
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Germany

+39 258 3471

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100%
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Italy

+31 207 213 500

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100%
Confidence score

Netherlands

+48 223 818 181

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100%
Confidence score

Poland

+351 214 224 000

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100%
Confidence score

Portugal

+7 499 677 0000

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100%
Confidence score

Russia

+34 914 068 100

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100%
Confidence score

Spain

+46 20 765 765

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100%
Confidence score

Sweden

+852 25 859 211

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100%
Confidence score

Hong Kong

+62 218 067 0500

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100%
Confidence score

Indonesia

+81 335 823 111

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100%
Confidence score

Japan

+60 320 949 011

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100%
Confidence score

Malaysia

+63 26 202 500

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Philippines

+65 67 387 978

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100%
Confidence score

Singapore

+27 115 407 700

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100%
Confidence score

South Africa

+82 27 325 711

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100%
Confidence score

South Korea

+886 287 226 200

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100%
Confidence score

Taiwan

+66 22 046 994

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100%
Confidence score

Thailand

+90 232 850 0000

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Confidence score

Turkey

+971 44 376 700

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Confidence score

UAE

+84 838 990 088

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Confidence score

Vietnam

+55 512 107 7000

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100%
Confidence score

Brazil

More phone numbers

Japan Tobacco International [JTI] emails

consumer@jti.com

100%
Confidence score: 100%

Support

jt.media.relations@jt.com

90%
Confidence score: 90%

communication

Japan Tobacco International [JTI] address

Rue Kazem-Radjavi 8, Genève, 1202, Switzerland

Japan Tobacco International [JTI] social media
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