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CB Smoking and Tobacco Japan Tobacco International [JTI]
Japan Tobacco International [JTI]

Japan Tobacco International [JTI] review: Payment not received

Author of the review
9:12 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I have been an agent for the company since 2020 and have applied to it since 2012. I have never enjoyed the share and the problem occurred in the country.Even before this, the company did not give us quantities, only one or two per week at the company’s headquarters in Khartoum Bahri. Since it started bringing products from abroad, I have been sending to the company and the manager has contacted me, but without any solutions in 2023. ق Since then, no one has responded to me. They only made promises, all without any excuse. I still don’t know the reason. The Japanese Tobacco Company is a huge, global company with a great position in the world and an excellent reputation.Only in Sudan we have problems, greed and selfishness. I am very worried because time has passed, 3 years without any solutions. It is impossible that there are no solutions for us. Just take care of the clients because of their psychological pressures. Thank you.

Claimed loss: One year of service

Desired outcome: I would appreciate a response and attention from the company.

Confidential Information Hidden: This section contains confidential information visible to verified Japan Tobacco International [JTI] representatives only. If you are affiliated with Japan Tobacco International [JTI], please claim your business to access these details.

Japan Tobacco International [JTI] - Payment not received - Photo 1
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Update by Bringe
Sep 04, 2025 9:13 am EDT

Please investigate and ask before you respond. There are many people affected like me.

Update by Bringe
Sep 08, 2025 7:32 am EDT

I hope that Ms. Laura, the Complaints Council representative, will contact me.

Update by Bringe
Oct 20, 2025 7:29 pm EDT

Welcome to the great Japanese Tobacco Company. I am only an agent for the company and I hope that you will stand with me out of respect for the years I spent in your company and your forgiveness for me. I only need your strong support and you are worthy of it and I know You will stand with me because you are a management that is not like all companies, and all managements agree and understand each other.Please just look at my request because of the troubles we have in our country. Thank you very much. Mohammed To communicate
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  1. Japan Tobacco International [JTI] Contacts

  2. Japan Tobacco International [JTI] phone numbers
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    Brazil
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  3. Japan Tobacco International [JTI] emails
  4. Japan Tobacco International [JTI] address
    Rue Kazem-Radjavi 8, Genève, 1202, Switzerland
  5. Japan Tobacco International [JTI] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 01, 2025
  7. View all Japan Tobacco International [JTI] contacts
Japan Tobacco International [JTI] Category
Japan Tobacco International [JTI] is ranked 20 among 32 companies in the Smoking and Tobacco category
#18 Green Smoke / Nu Mark Green Smoke / Nu Mark #19 Three Feathers Tobacco Company Three Feathers Tobacco Company #20 Japan Tobacco International [JTI] Japan Tobacco International [JTI] #21 Duty Free Depot Duty Free Depot #22 Buydiscountcigarettes.com Buydiscountcigarettes.com

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 Payment not received
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