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CB Smoking and Tobacco Japan Tobacco International [JTI] Payment not received
Japan Tobacco International [JTI]

Japan Tobacco International [JTI] review: Payment not received

Author of the review
9:12 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been an agent for the company since 2020 and have applied to it since 2012. I have never enjoyed the share and the problem occurred in the country.Even before this, the company did not give us quantities, only one or two per week at the company’s headquarters in Khartoum Bahri. Since it started bringing products from abroad, I have been sending to the company and the manager has contacted me, but without any solutions in 2023. ق Since then, no one has responded to me. They only made promises, all without any excuse. I still don’t know the reason. The Japanese Tobacco Company is a huge, global company with a great position in the world and an excellent reputation.Only in Sudan we have problems, greed and selfishness. I am very worried because time has passed, 3 years without any solutions. It is impossible that there are no solutions for us. Just take care of the clients because of their psychological pressures. Thank you.

Claimed loss: One year of service

Desired outcome: I would appreciate a response and attention from the company.

Confidential Information Hidden: This section contains confidential information visible to verified Japan Tobacco International [JTI] representatives only. If you are affiliated with Japan Tobacco International [JTI], please claim your business to access these details.

Japan Tobacco International [JTI] - Payment not received - Photo 1
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Update by Bringe
Sep 04, 2025 9:13 am EDT

Please investigate and ask before you respond. There are many people affected like me.

Update by Bringe
Sep 08, 2025 7:32 am EDT

I hope that Ms. Laura, the Complaints Council representative, will contact me.

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  1. Japan Tobacco International [JTI] Contacts

  2. Japan Tobacco International [JTI] phone numbers
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    Brazil
    More phone numbers
  3. Japan Tobacco International [JTI] emails
  4. Japan Tobacco International [JTI] address
    Rue Kazem-Radjavi 8, Genève, 1202, Switzerland
  5. Japan Tobacco International [JTI] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 11, 2025
  7. View all Japan Tobacco International [JTI] contacts
Japan Tobacco International [JTI] Category
Japan Tobacco International [JTI] is ranked 20 among 32 companies in the Smoking and Tobacco category
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