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CB Smoking and Tobacco Japan Tobacco International [JTI]
Japan Tobacco International [JTI]

Japan Tobacco International [JTI] review: Not getting the company's main product for two and a half years.Bringi

Author of the review
7:45 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

Welcome to the Japanese Tobacco Company. I am Mahmoud, the company's agent in Sudan. I have not received any merchandise for two and a half years. I only want to receive the company's products, nothing more. I hope the company will solve this problem.Even if the agreement was with the merchants who take. The company said that it contacted us and this was not recorded. I hope to solve the problem due to my circumstances. Thank you.

Claimed loss: There is no demand to lose except to get the company's product.Al-Baranji

Desired outcome: Get the company's product

Confidential Information Hidden: This section contains confidential information visible to verified Japan Tobacco International [JTI] representatives only. If you are affiliated with Japan Tobacco International [JTI], please claim your business to access these details.

Japan Tobacco International [JTI] - Not getting the company's main product for two and a half years.Bringi - Photo 1
Japan Tobacco International [JTI] - Not getting the company's main product for two and a half years.Bringi - Photo 2
Japan Tobacco International [JTI] - Not getting the company's main product for two and a half years.Bringi - Photo 3
Japan Tobacco International [JTI] - Not getting the company's main product for two and a half years.Bringi - Photo 4
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Update by Bringe
Sep 04, 2025 8:53 am EDT

Hello. You say it has been solved. How come I have not received the company’s products yet? The problem has not been solved. I have entered the third year. I do not know the solution.

Resolved

When will the company distribute to the rest of the customers in Sudan?

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  1. Japan Tobacco International [JTI] Contacts

  2. Japan Tobacco International [JTI] phone numbers
    +41 227 030 777
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    Taiwan
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    +971 44 376 700
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    Brazil
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  3. Japan Tobacco International [JTI] emails
  4. Japan Tobacco International [JTI] address
    Rue Kazem-Radjavi 8, Genève, 1202, Switzerland
  5. Japan Tobacco International [JTI] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 01, 2025
  7. View all Japan Tobacco International [JTI] contacts
Japan Tobacco International [JTI] Category
Japan Tobacco International [JTI] is ranked 20 among 32 companies in the Smoking and Tobacco category
#18 Green Smoke / Nu Mark Green Smoke / Nu Mark #19 Three Feathers Tobacco Company Three Feathers Tobacco Company #20 Japan Tobacco International [JTI] Japan Tobacco International [JTI] #21 Duty Free Depot Duty Free Depot #22 Buydiscountcigarettes.com Buydiscountcigarettes.com

Most discussed complaints

Mahmoud Mubarak Elhadi Mubarak <[protected]@gmail.com>
3
(opinions to this review)
 Payment not received
3
(opinions to this review)
 Unable to obtain the company's products in Sudan
2
(opinions to this review)
 Sterling essential tobacco
2
(opinions to this review)
 Mahmoud Mubarak Elhadi Mubarak <[protected]@gmail.com>
1
(opinions to this review)
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