Jack In The Boxunsanitary food service!

J
This review was posted by
a verified customer
Verified customer
Review updated:

9/12/07 Stopped at the so.Everett #8307 JIB for a supreme breakfast sandwich. A gal who had been cooking with gloves on, came to the register and waited on customers, handling money with gloves on, then turned and continued handling and serving food with the same gloves. Will not go there again if this is their normal practice.

  • Updated by mcse9073 · Jul 30, 2019

    Original complaint was they refused to take order in drive through 12 min to take the order . Then refused to give the tacos after paid. 34 minutes in the drive through.
    Really unbelievable

  • Updated by Phyllis waldrop · Oct 27, 2018

    I ordered something extra on the horrible ribeye burger, was charged extra and got home and it wasn't there. This happens continuously at the Texas City store. Ur store has become a terrible place for food and service.

  • Updated by Jason Steen · Sep 22, 2018

    I bought these coupons online and they refused to accept them. At the restaurant on 40th street in San Bernardino and they would not give me a reason why.

  • Updated by Davidmljr79 · May 27, 2018

    Reports of a/c issues

  • Updated by arismendez · Mar 05, 2018

    please fix

  • Updated by reggie4523 · Oct 14, 2017

    Keep your crap cold food! [censor] you!

  • Updated by reggie4523 · Oct 14, 2017

    grsghthtrshtrshtrsd

  • Updated by reggie4523 · Oct 14, 2017

    t44trgregea

  • Updated by Robert Pinedo · May 16, 2017

    I have been trying to get someone to listen to me because of the way they accused me Of lying and being a manager. I walked in for My order An didn't make sure everything was there but as soon as I got home I called immediately and was accused of lying which I was shocked, very poor workmanship

Responses

  • Ka
    Kawika Jan 13, 2020

    I've tried in vain to contact them. Since they contacted me last year, they've been unresponsive. I've wrote numerous emails with no response from them. If this continues, I'm contacting your corporate office.

    David Shiraki
    3449 James Street
    Honolulu, HI 96815
    [email protected]

    0 Votes
  • Do
    Donna currie Nov 24, 2019

    I was at jack in box early tonight it was the worst food I have ever got, my Curly Frys where cold and, my mom Bacon potato wedges had no cheese on them, my hamburger was cold, the girls that where working there acting like they didn't even want to be at work, This is my first time that I had any problems

    0 Votes
  • Jo
    Joseph Farrelly Nov 10, 2019
    This comment was posted by
    a verified customer
    Verified customer

    The manager, Patricia is pycho, yells at me & other customers.
    Ive been a Jackin the Box patron for 50 years! Never seen such a rude employee.
    Barely speaks English so I am not sure what she was YELLING about.
    Joseph Farrelly

    0 Votes
  • Ro
    Rosessoliz Aug 17, 2019
    This comment was posted by
    a verified customer
    Verified customer

    They didn't give me my receipt ordered 2 jumbo jack combos 2 fries 2 tacos jr jack and chicken sandwich all cold fries stale burgers had half the lettuce all ladies rude... I told them hey u forget my other fries had a smerk on face want my $23.21 u need better people happend Apple Valley ca on bear valley and Kiowa

    0 Votes
  • Al
    Alisha Lopez Aug 14, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a buttery jack and they gave me a breakfast sandwich, and when I called back to let them know, she gave me attitude and just hung up on me and when I called back she said that I never called.

    0 Votes
  • Mc
    mcse9073 Aug 05, 2019

    Had bad experience at the Durant OK Jack in the Box. Manager called to fix and sent expired redemption coupons...

    Not Funny...

    0 Votes
  • St
    Stuff7231 Jul 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Recording for Jack spicy chicken sandwich. I have two time that problem now. Bread inside the chicken is frozen not ready like aa really bad to eat I love that sandwich but for some regions I think I have to stop going to eat jack in the box. That's unacceptable now for specialty food

    0 Votes
  • Jo
    Joseph Lucero Jul 15, 2019

    At the Jack in the box in Fremont ca off automall I this sand which broke my tooth and there insurance company are lagging in helping me to settle this happened in March now here we are in July the agent tamra g. Is not helping to settle out with me I'm going to get a group of people and boycot there bus asap

    0 Votes
  • Br
    Bruce Dixon Jul 14, 2019

    Can someone call me [protected]

    0 Votes
  • Ka
    kayla manns Jun 19, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Went to a jack in the box near my job i ordered 3 egg rolls opened the box and it was drenched in oil
    - took a bite and i had nothing but oil in my mouth
    - i would like a refund horrible service

    0 Votes
  • Ma
    May12 Jun 11, 2019

    30 minutes waiting for my food and in able to exit the line at west Sacramento location

    0 Votes
  • Br
    Bryce Bowman Jun 11, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Have refused business twice in 3 days due to computer updates. Last time I'll be visiting this location.

    0 Votes
  • Sh
    Shorty210 Jun 10, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Very upset went to eat the ice open the cup and see a nat on my ice so horrible n disgusting ..jack in the box 742 sw military

    Comments

    0 Votes
  • Is
    Isaul21 Mondragon-Aviles Jun 08, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Half of there employees are high or on the phone never taking care of the customer making aure everythins is good in store

    0 Votes
  • Pa
    Pamgrace May 21, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Super excited to see this on the menu. Ran to my near by location and couldn't wait to try it.

    YUCK!!! Chicken was dry with a horrible batter. Better rethink your recipe Jack!!!

    0 Votes
  • Ug
    ugh!!!!!!!!!!! May 07, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I literally sat in the drive thru line on a Saturday afternoon for 33 minutes just to get to the window and then they tell me they have no unsweetened tea, the drink I ordered. I finally got my food and had cold soggy fries along with a drink I did not even want. There was no apology for how long it took or any kind of condolence.

    0 Votes
  • Pa
    Paul Millett Apr 03, 2019
    This comment was posted by
    a verified customer
    Verified customer

    [protected]
    coupon code 525
    Store # [protected]
    Young lady made lite of this! Very Scary!!

    0 Votes
  • Sh
    Shelia Brown Thomas Jan 05, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I was skipped over for service
    With no apology. Another consumer & I were in line for 10 minutes before we got serviced. I asked the manager what was the hold up, she said, drive through came first. The customer service was horrible & that's not fair if I was there first. The reason was not a valid one.

    0 Votes
  • Th
    Thesenuts Jan 05, 2019

    Wrote this several times with no success, so good luck with your business

    0 Votes
  • Al
    Alex estrella Jan 05, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a number 7(unlimate bacon cheeseburger) I received a burger with half a piece of bacon on it, called and they said they can't do anything about it. Also I am almost positive it's only because it was close to closing time and the crew didn't want to make some more bacon. Super disappointed in there service.

    Comments

    0 Votes
  • Du
    Dumpsterjuice Dec 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Dining room full of thugs trying to intimidate people into giving them money. This store is on Plano Road just north of Buckingham.

    0 Votes
  • Je
    Jesseayala07 Nov 05, 2018

    The manager for Colton in colton on valley boulevard did not care I got sick from food refused to give me refund and hung up on me 2 times I think her name was lupita or something like that she was Mexican though worst service ever

    0 Votes
  • Ph
    Phyllis waldrop Nov 04, 2018

    This product is terrible. The pattie is nothing more than a regular hamburger pattie. The final product looks ABSOLUTELY NOTHING LIKE UR PICTURE! Ur food use to be good and now terrible.

    0 Votes
  • So
    Sofia18 Nov 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    JIB# 829 Eat In # 484 Store Manager- Yadhira District Manager- Katrina Smith

    On 10/24/2018 at 8:37pm - Waited 40 minutes until I approached employees about food that they had not started on. I asked for a refund but they did not know to process. Reached out to manager but they have not refunded my money or tried to resolve this matter.

    Comments
    Comments

    0 Votes
  • Ch
    Chicasexyred Nov 01, 2018

    Yes want to make a complaint on a employee name Stephan palacios location new brunfuls in San Antonio tx has been stealing cash food and supply's on months Aug Sep Oct cameras can be reviewed and inventory this is bad business panter and bad ideal fir a assistant manager for the company please review as I am a long term consumer thank you

    0 Votes
  • Ro
    Robert Pinedo Oct 31, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I have been trying to get ahold of someone by phone that will listen to our complaint about them accusing me Of lying about My order and jacklisten doesn't Work, the manager On duty did not take me seriously and At 60 years old I don't have time to play games, I am angry and don't know WHO to call

    0 Votes
  • Li
    Lisette706 Oct 27, 2018

    They forgot my chicken sandwich and I talked to the manager Dolores and said she would replace it n when I came in she didn't even care and didn't get my food or anything terrible customer Service so unprofessional I don't know how se even the manager I will never COME BACK TO THIS JACK EVER AGAIN

    0 Votes
  • Do
    Dori Richard Oct 27, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I opened my lid and finding out I saw penny in my cup
    I want a new medium soda or my refund back!

    Comments

    0 Votes
  • Da
    Daisip4721 Oct 21, 2018

    I did not receive my order of 3 pc egg roll
    I called them back, there was no answer
    2301 s fort apache Las Vegas NV
    I'm on the clock can not return to get it

    0 Votes
  • Ch
    Channel Moore Oct 15, 2018

    Jack in the ox store 1072
    Has been having issues meeting the 6:00 full lobby service to its customers without notice or explanation

    Comments
    Comments
    Comments

    0 Votes
  • Jv
    jva058 Oct 15, 2018

    I ordered a sandwich and taco from the jack in the box by csuf and the lady took it as the meal and a taco and so I told her to refund me and she gave me 2 dollars and walked away. She was rude and had me in an awkward position. I just wanted a refund and a correct order. I don't mind paying for my order just paying for the right order

    0 Votes
  • Ch
    Charlotte26 Oct 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Always rude, lines always backed up, cold food. My breakfast sandwich was hard as rocks. Didn't even answer the phone so that I could speak to someone.

    0 Votes
  • Ja
    Jason Steen Oct 03, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I bought these coupons online and they refused to accept them. At the restaurant on 40th street in San Bernardino and they would not give me a reason why.

    Comments

    0 Votes
  • Ge
    Gene Gray Sep 19, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Your BOWLS radio commercial makes me SICK!

    0 Votes
  • Id
    Idontlikejackintheboxanymore Sep 19, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Horrible slow service. I can't believe even after calling the store njothing was done.

    0 Votes
  • Ve
    Veronicazavarce Sep 18, 2018

    Hola. Fui a comprar comida al jack in the box woodinville y la cajera me dijo que fuera a la ventana y me explico que me iba a vender la comida pero tenía que esperar un poco porque estaba sola y no tenía cocinero y yo contesté que no tenía mucho tiempo que había Salido a mi lunch.

    0 Votes
  • Ri
    Ricky Goodwin Sep 18, 2018

    Everytime I go to Jack In The Box on Rufe Snow in Watauga Texas to order a Chicken Teriyaki Bowl they seem to never have rice, Your commercial says you have bowls great where the hell is your rice?

    0 Votes
  • Ti
    Tina44 Sep 18, 2018

    [protected]. The manager is rude. They didn't fix my food. The crew members was trying to help. And she went off on them. She need to be replace with someone with a friendly attitude.

    0 Votes
  • Ma
    May Flores Sep 18, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I pulled up to the drive thru jack in the box on cooper st .. I know this location is open 24/7 and I got no response from the drive thru. So if your sales are low it's because employees are NOT taking orders

    0 Votes
  • An
    ANDubbs Sep 18, 2018

    Ordered 21$ worht of food. 14 tacos with no lettuce and extra cheese, a number 2 burger meat and cheese only and 2 drinks. Not only did it take 30+ min with no one in line, they gave me the wrong burger with everything on it, and the tacos were only 10 with lettuce and no cheese. When i called them they said sorry and hung up on me

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.