Menu
CB Fast Food Chains Jack In The Box 12223 N 32nd St, Phoenix, AZ, 85032, US
Jack In The Box company logo
Jack In The Box
reviews & complaints
Jack In The Box company logo

Jack In The Box

12223 N 32nd St, Phoenix, AZ, 85032, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
Z
7:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Jack In The Box - The cluck sandwich

The photo does not match the item. Rip off!
I purchased the Cluck meal. What I received was a very tiny, dry small mini cold chicken sandwich. I thought it was from a child's meal.
Your promo image that you use, shows a very hardy looking sandwich, and with a good amount of sauce on it.
As you can see from the two photos I attached, that's not what you serve. My sandwich actually fit in the palm of my hand. But to make it even clearer on the size, I sat your ranch container on it; and you can clearly see that there's not a lot of difference in the size. Also, in the other photo, you can see how thin and wet my chicken patty was. It was at best, 1/4" or thinner in some places. It certainly has zero breading on it as you show in your photo! This was a hoax!
ARCO AM PM gas station serves a better chicken burger for only 99 cents. Much better value and plus, they don't use phony photos in order to get you to purchase it!
I am not sure I will never go back to Jack in the Box again.

I also ordered the crispy cheese smothered jalapeño tots. They were greasy, cold tots in a box.
I had 4 pieces of jalapeños, and a slight drizzle of some orange looking sauce. Too lil to tell what it was. I didn't even bother to take photos. We gave them to our bulldogs. They did actually enjoy them. That's a plus for you.

Desired outcome: Refund, or serve my meal same as the promo photo

Read full review of Jack In The Box
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.