The complaint has been investigated and
resolved to the customer's satisfactionResolved Intelius — unauthorized billing
resolved to the customer's satisfaction
I too used Intellius for a one time use and somehow this company has my account information and was taking the monthly fee. The call lasted approximately 60 seconds, the rep # 26192 told me the money would be in my account within 5 business days. She advised me that I apparently didn't uncheck a box which gave me 10 days of free service with this company, after the 10days if I don't cancel it they will bill me $19.95 a month. I don't believe I ever saw such a thing on the screen. I will never use Intellius again.
The complaint has been investigated and resolved to the customer's satisfaction.