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IKEA review: IKEA online selling in Greece and general complaints

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8:36 am EST
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Hello!

Are you responsible for IKEA Greece? If not, can you give me an e-mail address for someone higher in rank than IKEA Greece? I have a complaint about how things are going here...

Thank you for an answer.

Best regards

Seceleanu Cezar

E-mail to IKEA

I made an order on 04.12 for 2 countertops, on the IKEA website. On the scheduled date, 18.12, when I showed up at the Kifissos store to pick up the goods, there was nothing available. The reception told me that a mistake was made and that I will receive the goods at home with free shipping. I tried for weeks to contact someone by phone, but it was impossible. On 04.01.2024 I finally managed to talk to someone who told me that there is a ticket and the goods will be handed over to the carrier on 05.01. Since this did not happen on 09.01. I sent an e-mail canceling the order, as I spoke to Ikea on the phone. Yesterday, 12.01.2024, I went to IKEA Kifissos to see what was happening. I received a confirmation of the cancellation of the order, attached here. As a result, I bought the 2 pieces from the store and they will reach me on 30.01. Now, they want to send me the order, after they issued an order cancellation paper! HOW DO YOU SHIP A CANCELED ORDER? See the attached document. I WILL NOT RECEIVE THIS TRANSPORT AND I WANT A RETURN OF THE AMOUNT ACCORDING TO THE DOCUMENT ISSUED BY IKEA! For other information regarding this case, please contact me by e-mail.

Claimed loss: 170Eur

Desired outcome: Refund my payment of 170Euro

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  1. IKEA Contacts

  2. IKEA phone numbers
    8800 234 5566
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    Russia
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    UAE
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    +1 (888) 888-4532
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    United States
    +1 (866) 866-4532
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    Canada
    +44 203 645 0015
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    United Kingdom
    +61 280 206 641
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    Australia
    +43 800 081 100
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    Austria
    +32 27 191 922
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    Belgium
    +45 70 150 909
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    Denmark
    +358 934 829 400
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    Finland
    +33 969 362 006
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    France
    +49 61 929 399 999
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    Germany
    +353 15 413 300
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    Ireland
    +39 278 629 900
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    Italy
    +47 91 502 340
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    Norway
    +48 222 750 000
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    Poland
    +351 800 203 020
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    +34 900 400 922
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    +46 775 700 500
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    Sweden
    +41 848 801 100
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    Switzerland
    +86 400 800 2345
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    China
    +852 31 250 888
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    Hong Kong
    +81 570 013 900
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    Japan
    +966 920 004 532
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    +65 67 866 868
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    Singapore
    +82 16 704 532
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    South Korea
    +886 412 8869
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    Taiwan
    +66 27 087 999
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    Thailand
    +1 (815) 592-4247
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    +1 (647) 746-4611
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    Marketing Communications Specialist Jordan
    +1 416 646 8182 ext:2305
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    National Public Relations Specialist
    More phone numbers
  3. IKEA emails
  4. IKEA address
    Olof Palmestraat 1, 2616 LN, Delft, Netherlands
  5. IKEA social media
  6. Michael
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    Sep 24, 2025
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