The complaint has been investigated and
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Resolved
IHOPservice

My husband and I have recently visited the IHOP in South Portland and the service was awful. The server Casey was rude and reminded us of a Robot. She seemed a little computerized, and you and you. This is what we got so we listened to her take orders at the table next to us. Low and behold she said and you and you. We laughed at the same time, and you and you, we continued to say this to each other the hole day. Well then we recieved our food. Slame the plate hit the table, YES SHE THROWS THE PLATE AT US. Really this was the last visit, she was rude like a robot and literally throws the plate at us. We left the restaurant so disgusted that we will NEVER return. Its really to bad because the food was wonderful. She really should not be a server she was awful. Again its to bad because like the saying goes ( I"m going to tell 2 friends and so on and so on. Thank you

Responses

  • Zi
    Ziulma Lizbeth Garcia Apr 13, 2016
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    Verified customer

    The ladies room always smells bad and there's is never paper towels. I've had experienced one were there was no toilet paper in the stalls and no soap at all.

    0 Votes
  • Ai
    AIstre Mar 25, 2016

    Managers using profanity infront of customers. I'm the only white girl that works there and they are giving me hell. They are hiring to many poeple. At one time. Having interviews at 3, busy part of the day while shift change and counting down drawers are all happening at the same time!

    0 Votes
  • Lo
    Lois Cowart Aug 03, 2015
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    a verified customer
    Verified customer

    I have visited this particular restaurant on several occasions and I've never been so embarrassed in all my life. Not only for me and my family but for the servers, it seems that if you are black it's ok to be called the n word loud enough for customers to hear

    0 Votes
  • chocturtle May 24, 2013

    Seriously? Why would you stay? I would have walked out already. Did you speak with a manager?

    0 Votes
  • Id
    Idocare May 24, 2013

    Still there?

    0 Votes
  • Ch
    Chris Waters May 18, 2013

    Have been at my table for 2.5 hours waiting on our food!! Ridiculous!!!

    0 Votes
  • Li
    lilSuthern Mar 27, 2013

    Every since 1996 when my husband and I opened our business in Greenville SC we committed to each other that twice per week we will have a "sit down" breakfast" and IHOP was “our place“. When we moved to Myrtle Beach last year we continued that tradition with the M.B. location. Service has been spotty at best here until we found one waitress who was dedicated to customer service. After a number of visits we stopped ordering pancakes due to the fact that most times the were room temperature at best when they got to the table, the butter placed atop them would be cold and never melted. When we told her this after she recommended a special she suggested we had our pancakes held until after we had the main dish, and for 4 months now that’s what we have done. Today on our weekday visit we place our order as usual but with a waiter as the waitress we normally see wasn’t there. We were rudely cut off during ordering by our waiter who said “ I can’t hold pancakes, were too busy during the summer to hold pancakes, I will bring warm syrup”. This was said very matter of fact and rude with out regard to our stunned faces. It is March, 40 degrees outside and the restaurant was no busier than any other day over the last 4 months. After he made this comment he paused and saw our stunned faces and said “I’m sorry we’re just too busy for that during the summer” in the same rude tone. I am ashamed to admit that at that point I became rude as well when I told him “ Well I guess your too busy for my business” and he said “ok” and walked away.
    In a town with 83 Pancake houses lining the main hwy it was easy to find another local breakfast house to eat at. The way I see it is that my husband and I eat once during a weekday and with our kids on a weekend day - our budget for the visits is 70.00 per week equaling $3640 per year spent. Now I know your not a small business and perhaps that isn’t a drop in the bucket for even the one restaurant alone but have that happen to the locals once per week and how much it adds up too. I do not intend to revisit the restaurant once “summer” is over due to the fact that if I am of no importance to you when your busy why should I support you when your slow in the off tourist season?

    I know you can’t fix a problem if you don’t know it exists, so now I can rest assured that you know.

    0 Votes
  • We
    Wessey Aug 15, 2011

    I've went there many times. This was the first time I ever experienced racial issues while @ the IHOP on Slauson/Western. I will never go back there again.

    0 Votes
  • Ur
    urallidiots Jul 06, 2011

    Wow these people are typical trailer trash. making fun of someone with a disability please don't go back to Ihop. They don't want you.

    0 Votes
  • Sa
    sabrina8579 May 28, 2011

    i disagree with this cause i am a server at a ihop and if you feel like a table is talking about you. I simply flip my mood to rude ### ### because you came to eat where i work i didnt come to see you feel mee

    0 Votes
  • Ag
    =Again&Again= Apr 06, 2011
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    a verified customer
    Verified customer

    Poor social skills are no better than a bad attitude...both parties enjoyed them equally.

    2 Votes
  • Ag
    =Again&Again= Apr 06, 2011
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    a verified customer
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    Casey has Asbergers' Syndrome. She talks like a robot because she has a disability. However, she is not one to sit home and live off the taxpayer, so she is striving to make a living, despite her disability. She truly appreciates people who can forgive her for being born with a disability not more to your personal preference, but realizes that particular point is her cross to bear.

    Although it is certainly NEVER acceptable to throw plates at the customers, or SLAM them down on the table, her motor function is slightly impaired, and she does apologize. It seems that her disability was not to blame, but her frustration with her ignorant customers was. She professess to having a small lack of control when people are laughing behind her back AND in her face about some trait she was born with, and that is entirely our of her control.

    Interestingly, "and you and you and you" is a phrase given to her by her counselor as a coping method when dealing with the stress of people whom she should actually just reach out and choke. His bad.

    So-your complaint is that the waitress took your order ina timely and polite manner, brought good food to you, on time-but was frustrated with your behavior, then? Please do come on back and have a fee meal on Ihop. Come with your church group-like to see if they behave the same way...

    0 Votes
  • Ka
    Karl123 Apr 05, 2011

    John Wright
    I agree with you 100%
    Stealth Pilot is all over this web-site. He indeed enjoys being the opposition... no problem for me.
    The original complaint is valid. Fortunately there is an easy remedy. Do NOT tip the waiter... he will get the message loud and clear very soon. In fact his manager will get the message too. Of all the problems in the world, the "restaurant problems" are the easy ones.
    And people like Stealth Pilot are easy too. His "name" says it all... a classic mixture of narcissism and inferiority complex.

    Karl

    -3 Votes
  • Jo
    john Mar 28, 2011
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    lol...it is pretty good :)
    .
    Respectfully,
    John Wright

    0 Votes
  • Jo
    john Mar 28, 2011
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    Well as I have stated, it is not always me you are talking to, but it is right now.
    .
    Point heard and point understood.
    .
    This protest is over, so I really do not want to say anything that will get it going again.
    .
    I wish you the best life can bring.
    .
    Respectfully,
    John Wright

    -4 Votes
  • Jo
    john Mar 28, 2011
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    Are you still talking to me Yard Thing? Are you stalking me? Why do you keep talking to me? Why do you keep insulting me? Cry me a river.
    .
    At any rate, you should get used to it (lol)!
    .
    As far as the comments of:
    .
    Yard Thing
    why don't you come on over here
    Yard thing
    we could all really use a beer
    .
    Yard Thing
    you got to mow this grass right now
    Yard Thing
    Cause where else can I park my cow?
    .
    I never made those comments (lol). Or are you trying to be a poet?
    .
    Listen, if you do not want me to say anything back, simply stop talking to me. This is because I have only been responding to your comments thus far (lol).
    .
    My name is John Wright AND I AM FIGHTING BACK!
    .
    John Wright
    piggybankblog.com

    -4 Votes
  • Fd
    FDL_HOU Mar 28, 2011
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    John forgets which thread he is stalking.

    5 Votes
  • Jo
    john Mar 28, 2011
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    Celestestar:
    .
    I must admit that is hard to keep up with the threads, after you consider that I am getting responses from several threads all at once. I simply do not have the luxury that you do.
    .
    In closing, you may not mind because Yard Thing is not directing those crude statements towards you, but towards me. Once again, I only respond when someone is writing to me. I am allowed to defend myself and my supporters, which is where this all started.
    .
    It will all stop when Yard Thing and everyone stop writing to me. Otherwise, I have to guess they like my responses.
    .
    Thank you for taking the time to share your thoughts with me. I am guessing we can consider this matter with you resolved, unless I hear otherwise.
    .
    My name is John Wright AND I AM FIGHTING BACK!
    .
    John Wright
    piggybankblog.com

    -4 Votes
  • Jo
    john Mar 27, 2011
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    Hi celestestar:
    .
    Thank you for taking the time to write me :)
    .
    I too usually use the occasional cuss words. However, it was not the cussing that bothered me, but the more crude insults that were directed at my members, which involved vulgar body parts, body fluids and crude references. There is a point that it becomes abusive.
    .
    It is the intent of my protest site to combat all false allegations, results of BofA press releases that are not true, by respectfully debating the issue in whatever forum these kind of false allegations are mentioned in. However, after I received a complaint from Isabel about how this person who was abusing her in a way that was scaring people away from being able to debate the issue, myself and a few of my blogs board members investigated the complaint, such as we always do. We never read one round of an abusive response and protest, but rather try to appeal to the persons good nature, by trying to influence them to stop. It was only after 24 hours of observation and investigation that were able to conclude that it was not going to stop. Therefore, we decided it was worthy of protest. This was also based on the fact that the individual who was applying the abuse was not just any person giving their opinion, but our sources were able to confirm that they were of much more importance to the function of this complaint board forum. The reason that we are a well organized team made up of influential bloggers, law firms and various political and policing agencies, is not because we are against cussing or this individual, but is because we are fighting the largest bank in the world.
    .
    The team was originally assembled because there were reports in articles that Bank of America had potentially hired blogger hit teams to combat Wikileaks. However, our resources would be tested and intensified, while it be during a time that we were under attack by a very large law firm, who had hired bloggers to come out and post lies about myself and the law firm representing me. This particular law firm had underestimated how well organized and serious our protest was, simply because their firm had been infiltrated by our supporters, who now worked within the firm as spies. It would later be reported that this law firm had a meeting with all their employees, and had hired them to come out here and post false complaints about myself and the law firm representing me. In one case, they even started entering false complaints in my name. However, what the law firm could not have known is that we had the resources to get the names, address, phone numbers and even the check numbers of the people they were paying to do this. As part of our protest, we warned that we would post this online, if they did not stop. They of course thought we were bluffing, while they continued. Therefore we posted all their information online, in which it brought a complete halt to the action. I would later be contacted by someone who organized a cease fire. This is actually a very well publicized event, which had taken place on piggybankblog.com. This is why regardless to the claims that I am making up the some of the suggestions of consequences that come come to this abusive individual, our record will speak for itself. Nevertheless, you can see why we have a specific interest in anyone who is out there, who might come under the radar as a paid employee. Sometimes our suspicions are confirmed that they are indeed paid, but not come against us. Unfortunately, this particular abusive person has the fingerprint of someone who is either paid, or has an agenda . Sometimes we catch dolphins in the tuna net, but we are fast to release them, if they no longer serve a threat to our cause.
    .
    With that being said, I never said that it was Isabel that was the elderly person. It happened to be another piggybankblogger who had joined the forum. I have mentioned their name in a previous comment, but the person has asked me not to now, because they afraid of Stealth.
    .
    In closing, I would like to thank you for being a decent person, who does not believe in Stealth's vulgar, crude and abusive language, which is not even acceptable by any man who has any measure of class, but certainly not that of someone who claims to be a female. Therefore, because I realize that if one hangs around trash long enough...they begin to smell like trash, this person will never grow on me. Respectfully, this comment was not directed towards you though.
    .
    You may read my comments on the ending of this protest at my daily blog: http://www.piggybankblog.com/2010/01/05/johns-daily-blo/
    .
    Respectfully,
    John Wright
    piggybankblog.com

    -4 Votes
  • Jo
    john Mar 27, 2011
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    Stealth, I stopped my protest and addressed the issue on my blog, simply because I thought you were done. However, I assure you that if you that you better get the memo, because I specifically stated that if you did not stop...I would start the protest again.
    .
    Read my daily blog:
    http://www.piggybankblog.com/2010/01/05/johns-daily-blo/
    .
    You better stop, before you get involved in something way over your head. I have the information of who you are. I was simply waiting for my legal team to give me permission to post it on my blog. However, I told them that you seemed to be acting like a girl now (yesterday) and seemed to be retreating. So I paused the protest.
    .
    For your own sake, stop your personal insults towards me. Otherwise, overtime I assure that you will regret it. Unlike you, this is not my first rodeo Stealth with these kind of dynamics. I am not your average blogger out here, and I assure that I have the means of fighting back in way that you have never experienced the entire time you have been doing what you have been doing.
    .
    To help you understand what is going on right now, one of the law firms I deal with was in the process of making copies of your nearly 4, 000 or more comments you have made in this forum. I assure you that it is not being done because of my issue with you, but maybe they know who you are and have had a previous issue with you and this forum. I think you know what I mean, but if you do not, I hope you never find out.
    .
    Respectfully,
    John Wright

    -4 Votes
  • Jo
    john Mar 27, 2011
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    One more thing! I will be taking my protest site down of Stealth tonight, as well as I will not be talking about her anymore in this forum. This is unless she or her friends here direct a comment towards me that is personally insulting or crude. This is because I will have to respond by putting the protest back up, in which you all heard that she does not like it very much, but I have the right to defend myself against any of yours or her statements.
    .
    Now I do not mind having a healthy debate, but you all need to leave the personal insulting crude statements towards myself out of it. Otherwise, we are going to fight back again by putting the protest back up, while we move forward all the way next time. We also will go into your issues and rooms, such as you have done to ours. This is why it is highly recommended that nobody here say anything that is going to blow it for Stealth or anyone else here right now. Let's all just put this behind us move on, while I give you my word that I will not make any comments about Stealth or the others, as long as I am not put in a position to.
    .
    The protest page will come down at midnight Stealth. I wish well with all your positive endeavors.
    .
    My name is John Wright AND I AM FIGHTING BACK!
    .
    P.S. Too tired to proof read :)
    God bless,
    John Wright
    piggybankblog.com

    -2 Votes
  • Jo
    john Mar 27, 2011
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    I'mintheirshoes..
    Thank you for writing me :)

    Listen, I really can respectfully understand how you would have made the comment that you did, while asking the questions that you did, but while not also not understanding the dynamics of what transpired. The reality is that it would start in a forum where people were having respectful debate about the politics of loan modifications. However, some of these people would come in the room and say "you all ###ing bought a house that you could not afford..." We would then lay the facts out, without the colorful language and insults, but they would continue crudely personally abuse people, until they would be forced to leave that room...leaving only their opinion in there...which is not fair.
    .
    With that being said, I am simply not going allow someone to abuse people in a public forum, while they chase everyone away in fear of being abused. This is because we should be able to debate the issue without being called names, such as "###ING IDIOT" and "do you ###ing masturbate enough." This is because one of the people in that room was an elderly person who asked for my help. They were losing their home, while being personally insulted with abusive crude body fluid language. I warned them that I am a protest site that would protect my supporters, myself and our cause. We will not be shut out of a forum that involves the topic of our case.
    .
    Therefore, I fought back with social consequence, while I named a protest against the character of Stealth...and any where they left these kind of crude or abusive statements towards people. Unfortunately, this room would be one of them. Now that this person has social consequence, I have seen they have stopped somewhat...so it works. This is because if we do not have the right to have a debate in our room while not being abused...Stealth will not have the right in her topics or room either.
    .
    Once again...I am protest site...this means I protest.
    .
    In closing, I am super tired because I was up all night, so please forgive me for not proof reading.
    .
    My name is John Wright AND I AM FIGHTING BACK!
    .
    John Wright
    piggybankblog.com

    -3 Votes
  • Jo
    john Mar 27, 2011
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    Cry me a river yard thing :)
    .
    http://www.johnwrightvsbofa.com/wp-admin/post.php?post=27427&action=edit&message=1
    .
    Respectfully,
    John Wright

    -4 Votes
  • Jo
    john Mar 27, 2011
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    Nevertheless, you must be really upset with my answer to your clearly delusional opinion that you had caught me in some kind of trap.
    .
    Actually someone did ask me to speak on their behalf :)
    .
    I think you have not been following all the threads here, which might be why you are asking where all the supporters are. You see, if you had been following, you might have read the part where I said that I serve it in courses. You see, just like all the other times, I always do a one, two and three punch. The second phase takes awhile, because we are gather all your personal information. Then the blogger Elite team is launched.
    .
    Listen, I do not have to prove this to you (lol) Simply because everyone at my blog has already seen it happen on several other occasions. The names, address, phone numbers go up...and the list of blogger hit team people then come in and strike. Sorry, you are just wrong again. I am glad you are losing your cool though, because it shows me that my last response to you made you completely emotional and disgruntled.
    .
    Look at that...not even one cuss word used.

    Respectfully,
    John Wright

    -3 Votes
  • Jo
    john Mar 26, 2011
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    lol...my tracker says you are you wrong, but you are nobody, so maybe you might be right :)
    .
    Still trying ehhh? the engine that thought she could :)
    .
    Did you see it though:
    .
    http://www.piggybankblog.com/2008/03/25/stealth/
    .
    My name is John Wright AND I AM FIGHTING BACK!
    .
    John Wright
    piggybankblog.com

    -4 Votes
  • Fd
    FDL_HOU Mar 26, 2011
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    I would go to that site, but I am not finished watching paint peel. That seems less boring than your endeavors.

    4 Votes
  • Fd
    FDL_HOU Mar 26, 2011
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    coca stuff? Cocaine user too?

    4 Votes
  • Jo
    john Mar 26, 2011
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    Oh wow! You guys are so good!
    .
    I cannot believe you guys are saying this pee pee coca stuff (lol)
    .
    Have you guys seen my new protest site:
    .
    http://www.piggybankblog.com/2008/03/25/stealth/
    .
    My name is John Wright AND I AM FIGHTING BACK!
    .
    John Wright
    piggybankblog.com

    -4 Votes
  • Fd
    FDL_HOU Mar 26, 2011
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    New sheriff in town? :) You come across more like a Barney Fife type.

    More like the Barney Frank type in more ways than one

    1 Votes
  • Jo
    john Mar 26, 2011
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    Boring

    -4 Votes
  • Fd
    FDL_HOU Mar 26, 2011
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    Johnny Boy, don't wink at me. Does your parole officer know you post here and are stalking people?

    4 Votes
  • Jo
    john Mar 26, 2011
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    After all this...that is all you have come out here to say? Yet I am the idiot huh? Listen, this is the big boy end the of the pool, so you might want to swim to more shallow water.
    .
    I am not talking to you, simply because it is five minutes I will never get back (lol) So far, you are the only one here that have said that to out of 5 people. That should tell you something about yourself right there (wink).
    .
    My name is John Wright AND I AM FIGHTING BACK!
    .
    John Wright
    piggybankblog.com

    -3 Votes
  • Fd
    FDL_HOU Mar 26, 2011
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    Hey Johnny Boy, If you don't like being called a ###ing idiot. Here is a w0rd of advise, Don't act like one.

    5 Votes
  • Jo
    john Mar 26, 2011
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    Oh I am so threatened by the trailer park trash mouth, who is now trying to use their intellect. I assure you, my 22 year old son probably has more brains in his pinky than you have in your whole head. I already told you that your trailer park trash mouth identifies just how smart you really are.
    .
    Who is the victim now though? (lol)
    .
    Keep talking Brenda. That is exactly what my team wants you to do. In case you have noticed, you are not my first rodeo.
    .
    My name is John Wright AND I AM FIGHTING BACK!

    .
    John Wright
    piggybankblog.com

    -3 Votes
  • Jo
    john Mar 26, 2011
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    Brenda:
    .
    As the old saying goes, "one man's terrorist is another man's freedom fighter." With that being said, I would suggest that Iraq would have not been invaded, if he would have just shut up. In your case, your response above is fine with me, as long as I do not have to see you abusing someone else with your truck driver mouth.
    .
    I welcome your opinions, but I simply could not stand to what you abuse my supporters with an abusive, disgusting crude response, all while they were not using one bit of bad language to you or Stealth. How long did you think we were going to put up with it? You were all warned, so do not start crying now that the bombs are about to fall. Use your own advice, which was if you do not like what I have to say...go somewhere else and build your own page (Stealths words).
    .
    Just like always, the bully starts crying when someone fights back. Looks like you can dish it out, but you cannot take it (wink)
    .
    My name is John Wright AND I AM FIGHTING BACK!
    .
    John Wright
    piggybankblog.com

    -3 Votes
  • Jo
    john Mar 26, 2011
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    No I am not the language police. I am the victim of their verbal abuse, in which now I am expressing my freedom of speech back now.
    .
    The answer to your question is that mine is not crude. Even considering, it is actually done with not one disgusting bodily function being spoken about, such as these pigs here do.
    .
    I am sorry Mollie, but you have not said anything to change my opinion at this time. I simply do not take ### from bullies like them. Unlike my supporters and myself...they actually deserve it.
    .
    With that being said, I am suggesting that you might not want to associate yourself with them right now. This is because this phase one, and I assure you that you do not want to be a part of phase two. Phase two is the crew that comes in after me, who tends to like to post peoples stuff on the internet, as a way to leveling the playing fields. You I can handle, because you do not talk like disgusting pig like these other ones in here who call themselves women.
    .
    You have no idea how many emails I am getting right now from people thanking me, simply because they were a victim at one time or another of this crude hit team.
    .
    My name is John Wright AND I AM FIGHTING BACK!
    .
    John Wright
    piggybankblog.com
    .

    My name is John Wright AND I AM FIGHTING BACK!

    .
    John Wright
    piggybankblog.com

    -3 Votes
  • Jo
    john Mar 26, 2011
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    Mollie:
    .
    Well, you apparently have not spent the evening with them abusing you. They were given every opportunity to stop, but simply would not. They did not just call people "idiots, " but they call people "###ing idiots." I have also had an opportunity to view some of their good work, even though it is only 1% of the crap they say on here. Nevertheless, I have not left any comments on the ones where they are not abusing people.
    .
    I assure you I am alot different than them, simply because I am not crude.
    .
    My name is John Wright AND I AM FIGHTING BACK!
    .
    John Wright
    piggybankblog.com

    -4 Votes
  • Jo
    john Mar 26, 2011
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    Listen, I will be honest with you here. I really did not mind your opinions, simply because I hear opposite opinions all day. However, when you guys start using verbal abuse and calling people "###ing idiots, " you have simply crossed the line. You see, I got tired of watching this hit team abuse people, while acting like they are experts across the board on all issues.
    .
    It looks like you can dish it out, but you cannot take it (wink).
    .
    My name is John Wright AND I AM FIGHTING BACK!
    .
    John Wright
    Piggybankblog.com

    -3 Votes
  • Jo
    john Mar 26, 2011
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    Brenda, I know you love Stealth, simply because I have watched you hiss her ### for long enough (lol), but just go do it and get it over with for crying out loud (lol).
    .
    Cathy, do not listen to these people. They all hang out and verbally abuse people across the complaint boards. They are bullies! They are also like a hit team. However, we are all going to fight back now.
    .
    My name is John Wright AND I AM FIGHTING BACK!
    .
    John Wright
    Piggybankblog.com

    -2 Votes
  • Ca
    CathyC Mar 26, 2011

    I checked back to see the comments and I was surprised to see these. I did not make fun of her their we just laughed. We were very friendly and polite to her. Obviously the service was bad or I would not have wrote this. I just wanted someone to recognize the problem. Guess I was wrong about the comment board its for people who don't care. I thought it was serious. This was a total waste of time. Guess I need to address it to the actual corporate, thank you for opening my eyes. I was actually trying to be serious about my complaint not be rude. ops wrong complaint not mine but feel the same.

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