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IHOP Restaurants Customer Service

626 Reviews

IHOP Restaurants LLC

450 North Brand Boulevard
United States - 91203

Customer Support Phone Numbers

Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM

IHOP Restaurants Complaints & Reviews

IHOP Restaurants / favoritism

Laveen2020 on Sep 16, 2018

I stopped at the IHOP on 1230 N. 51st Ave with my family I was waiting for over 30min for a table, when one of the employees family walks in and the got seated before any one else that has been waiting, talked to the manager Vanessa Valencia she wasn't much help, basically just told me...

IHOP Restaurants / discrimination

Denine Paneto on Sep 14, 2018

Denine Paneto Waitress @ IHOP Store #5607 Palisades Center, West Nyack, N.Y. To Whom It May Concern, I was hired as a waitress at the above location, in May of this year by Ms. Jupiter, the store's general manager. The understanding was that I would begin working on weekends and...

IHOP / unpaid hours

Carmen2018 on Sep 11, 2018

I'm writing this email to inform you about injustices that has taken place at Ihop #783 located in Santa Clarita. After several hours of considering writing this email, I decided to write it. Our manager Linda Belcher has not paid us all the hours we have worked. She has also being unfair in...

IHOP Restaurants / treatment of employee

lbennett711 on Sep 8, 2018

09/08/2018 My daughter reported off today 4 hours in advance and was told 3 other people called off and she couldn't. Andrew, the manager at the Niles Cortland Road restaurant proceeded to call later and tell her if she didn't show up she would be fired, I could hear him swearing at her and...

IHOP Restaurants / unsatisfactory service

Unanynomous on Sep 8, 2018

My husband and I sat and waited 15 minutes while another couple came after that time and sat next to us . Finally when the waitress served us the food she served the other couple who came after us same exact time the waitress served the other couple the exact time she served us. But we had...

IHOP Restaurants / service

Vhend on Sep 8, 2018

We stood at the door for 10 minutes. We were never greeted. We sat down at a booth on our own and still no service... We were there another 10 minutes nothing... We were ready to order but no one was willing to take our order. My brother got up asked where the coffee was a black lady then...

IHOP #1552 / food, service

james tallant on Sep 2, 2018

We waited over 45 minutes to get only part of our food. We had a table of 4. Had to get very upset to even get it. My grandmother is 101 and ordered Belgium waffle with strawberries & whip cream, eggs & bacon. She ate all her eggs & bacon still no waffle. Complained. Asked for manager...

IHOP Restaurants / service

Savannah Skye Young on Sep 2, 2018

When I had arrived, I was the first of my party to sit down. I had told my server, Tiasia, to bring three waters for the table. The rest of my party came within 10 minutes of me being seated, and we still had to wait an extra 15 minutes to receive the waters I had requested earlier. We...

IHOP Restaurants / manager

Burks16 on Sep 1, 2018

While dining in there was an issue with the over night manager. He was speaking belligerently to an employee moments before aggressively repositioning himself in front of the employee as if he had intent to physically harm the employee. This was very unprofessional and I am not sure that I...

IHOP Restaurants / wrongful termination

Karina Rivera on Sep 1, 2018

Hello, my name is Karina Rivera. I'm a former employee from IHOP, store #5463. The general manager Lupita Flores informed the overnight manager Anaid that I was not able to return to work. I feel like this is due to Lupita Flores having a personal relationship with an employee named Daniel...

IHOP Restaurants / manager falsely accused my spouse of abusing our son and maid is leave the restaurant

Casscastro on Sep 1, 2018

We had already ordered our meal, drinks had been brought to the table. My son had been jumping around on the both, crawling around on the floor under the both, after asking him repeatedly to sit down and behave himself my husband took him to the restroom and spanked him on the but with hi...

IHOP Restaurants / general manager and employee

Ryland.R on Aug 30, 2018

I was at the IHOP in Brownsburg, IN area code 46112 and I was being harassed by an employee by the name of Sydney I didn't get her last name but I was being harassed the whole time I was there and later on that day being disrespected by the general manager over the phone... I used to work at...

IHOP Restaurants / pest in the water

neydi mendez on Aug 30, 2018

To whomever it may concern. I went to dine inside your facility on Sunday July 15th at around 2-3 pm. After we had completed our meal..the server brought our very delayed water with a bug inside of it. It looked like a roach. It was very unpleasant. My mate paid for the date..none the less I would like this issue addressed. ----------------------

IHOP Restaurants / service

Karen haines on Aug 26, 2018

I recently returned to your establishment after much hesitation, because of my last experience there. Needless to say that was a mistake. We were seated next a crowded table that was just seated, and we asked to move. We moved to another table, and we waited 10 minutes for our servicer to...

IHOP Restaurants / not taking food allergies seriously

Appfun01 on Aug 26, 2018

On Aug 23, 2018 my brother and I stopped at the I-Hop in Cleveland, TN for breakfast. I ordered the beef tips without mushrooms I explained to the waitress that I was allergic to mushrooms. She wrote it down and said ok My food came out with mushrooms I told the waitress my food ha...

IHOP Restaurants / falsely accused

Biggie36 on Aug 25, 2018

At flint Michigan location after paying for my bill with credit card, my wife, daughter and myself went to our truck to go home when we were approached by the manager and her employee (our server) danelle and they claimed that I did not pay for our bill. I showed the manager the copy of...

IHOP Restaurants / management

MrsBrince01 on Aug 25, 2018

I was there eating breakfast Saturday morning, 8/25 when I had seen the host. He was a young black gentlemen, he seated us and was very welcoming and warm, the General Manager, her name was Shandra, was having him clean up around, at first I didn't see no problem but as she was telling him...

IHOP Restaurants / food

Joseph not Adam on Aug 24, 2018

Today my wife and I ate at the IHOP on Skibo Rd. Fayetteville, NC your locator is going to say elsewhere because we have satellite internet. Anyway this young man in a tee shirt seemed to be the manager off duty, becuse everyone was greeting him, and some waitresses hugged him. He and the...

IHOP Restaurants / takeout order

Ericaskkkkk on Aug 23, 2018

Call to place takeout order, am put on hold. Wait 10 minutes, no response. I hang up and call back, cause people get busy and accidents happen, I'm a server, so I get it. Woman takes my order. I live ten minutes down the road, go to pick up food expecting place to be moderately busy, or...

IHOP Restaurants / worst!!!

Loreocookies on Aug 23, 2018

Ronkonkoma ny. If I could give negative stars I would. Rotten smelly lettuce brought to our table all brown and inedible. Mozzarella sticks came out burnt with cheese all out, no sauce or plates. Asked for the manager at which point a young girl with a voice that sounded like Mickey mouse...