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IHOP Restaurants Customer Care Service

DineEquity, Inc.

450 North Brand Boulevard
United States - 91203

Customer Support Phone Numbers

+1 866 444 5144 21 8
Work days:
Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM

IHOP Restaurants Complaints & Reviews

IHOP Restaurants / management

Tina214p on May 21, 2017
I am working for y'all in San Antonio TX the store on 410& bandera I would hope I grab your attention due to the fact I'm not getting any where with my manager or corporate since they want to be covering for her, the manager rebbeca insults her workers yells curses them out, she plays with...

IHOP Restaurants / the entire company

Anonymously​ on May 20, 2017
This IHOP in McKinney TX should overall be shut down. ALL the employees are using drugs. Including the manger, Mary Brown. They sell to each other in the store or outside on the side of the building. They will stand on the side of the building smoking weed or use cocaine in the restroom. Mary...

IHOP Restaurants / computer issues

Josie5661 on May 17, 2017
Took my daughter to get some breakfast this morning. The hostess was talking in a rude tone...We'll she said, if you don't have cash, we can't help you! I feel that was uncalled for, and that you should have had a sign on door stating there were issues with computer! I don't know if I will...

I-Hop / 790 n i-35 lancaster tx

marsue on May 16, 2017
I have a lot of patience but sometimes that patience is really tried. This is a review of a restaurant. Today, at lunch, we went to I-Hop on I-35 just south of Pleasant Run. We got there at 10:25, and was seated after waiting for 4 minutes for the hostess to decide to clean the table. Ok...

Ihop / Bad service

Stinger73 on May 13, 2017
Hello my name is John, I came into your IHOP restaurant on N. Washington Blvd., Sarasota . As we walked in the restaurant because this was very blasé didn't make eye contact with us whatsoever but while that was happening the kitchen manager was staring at my wife and called a fellow employee...

Ihop / Ihop overall service

Joshgraf on May 13, 2017
Took 15 mins after seated to have my drink order taken, after a long wait and multiple excuses of being busy I got most my food room temp and soggy, I got the rest of my daughters food by the time we were done eating. These was the worst IHOP I ever been to and one the worst reasraunt...

Ihop / Absolute terrible service and food poisoning

keranne on May 13, 2017
Last sunday, the 7th, I waited for my food for almost an hour. It was a chicken fajita omelette. It was cold but I was with other people so I didn't complain. The chicken was dry and disgusting. I was sick for almost a week after. Today, may 13th, even though I told myself I wouldn't eat...

Ihop / Food and service

Amy sanchez on May 11, 2017
We waited almost 30 minutes for our food.i had my 3 young grandchildren with me and they were hungry and getting irritable.we had to ask for silverware.this wasn't our first time there but this time the service was horrible i would not recommend this place to any one.maybe i should of just...

Ihop / Customer service

Diamond_2016 on May 10, 2017
My family and I went to have dinner after graduation. It was not busy and it wasn't many of us, but our service was horrible. Our waitress was rude and disrespectful. It took well over a hour before we even received half the drinks I say half because only a handful got drinks and the other...

Ihop / Service and location

Aleemorgan93 on May 10, 2017
5/10/17 we are currently sitting at the IHOP in Pearl city, Hawaii. First we walked in and waited to be seated while the ONLY server in the entire place talked to a customer about anime cartoons for a good 10 minutes. He was not worried about us one bit. There was NO hostess to be seen...

Ihop / Service, food, conduct of employees

Debi Ward on May 10, 2017
On Monday night, May 8, 2017, my husband and I went to our local IHOP for a late dinner. It was about 10:00 p.m. As we arrived I took notice of the signing hanging on the computer monitor/cash register that said, "Now hiring cooks and waitresses". We were sat in a booth right by the...

Ihop / Ihop nacogdoches tx

Trevor1234 on May 7, 2017
I found a hair in my food then proceeded to notify my waitress. She insisted the hair was mine, and never had a manager come visit with us. After, we could hear her and other co workers talking about us. Oh never got my hash browns either. Waitress #20643 NATALIE. I am also a waitress so...

Ihop / Server and overall service

Pam Gooseman on May 7, 2017
Arrived waited over an hour for food... no lemon was first problem, had to ask for more water, finally food arrived had to ask twice for silverware, no ketschup, order came out wrong, lady said if will take about 45 min for food, we kept wrong order, ham tasted spoiled, server said ok...

Ihop / Food and service

Jewellen Adams on May 7, 2017
When we first sat down, our waiter didn't come to take our order for several minutes, the whole time he never made eye contact, spoke very low, and came to our table very infrequently. I had to flag him down to get ketchup, hot sauce, an extra plate, another cup of water, and extra napkin...

Ihop / The service is horrible!

ReRe0721 on May 6, 2017
The service was so horrible. When I walked in to order some food for my mother that is being hospitalized at UT Southwestern. All the servers where just standing around, I wasn't greeted properly. It took her 20min to finally take my order and she didn't give me my change that was due!...

Ihop / Service in general

Kat715 on May 4, 2017
Store # 4466 Server# 179 I called in my order and first of all she hung up on me without notice. I ordered the split decision breakfast and asked her to specifically sperate my French toast from my meats and she acknowledged that she heard my request but still did not do it. There is also...

Ihop / Bad services waitress

jessika willich on May 4, 2017
I live on Gainesville florida i when to ihop 36-092. On 13 st im so tier i go to this place food is awsome but service suck they sure put efficient people at the waitresses restaurant no even full. Waitress take more 20min to take order an bring drinks. They sure change personal in a...

Ihop / Ihop in slidell la

Victoria Cresson on Apr 30, 2017
My boyfriend and I frequently visit this ihop and we always have great experiences when we dine here. Unfortunately today was a different scenario. The lady who sat us was very sweet, but our server who was De'jania came to our table and started off by saying what to drink tonight? I know...

Ihop / Team manager

Innerbeauty88 on Apr 30, 2017
Me and my husband went to the location in Evans GA and the team manager on duty Renee wasnt very welcoming and very rude she proceeded to take us to a table we asked her for a booth and she got an attitude about it put our menus on the booth seat and walked away as we stood and waited for...

Ihop / Service and food

sadcustomer209 on Apr 30, 2017
I arrived at Ihop in Lafayette at 2:30. I've been to this particular restaurant many times and always have a good experience. This time, to be blunt, was terrible. We waited 15 minutes to be sat in a nearly empty dining room. The server (Karlee) acted very irritated in response to...

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