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IHOP Restaurants Customer Care Service

DineEquity, Inc.

450 North Brand Boulevard
United States - 91203

Customer Support Phone Numbers

+1 866 444 5144 28 9
Work days:
Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM

IHOP Restaurants Complaints & Reviews

IHOP Restaurants / Food and manager

Melissa peavy on Jun 24, 2017
My sandwich was over cooked the ham was so over cooked i could barely chew it. On each half of the sandwich it was only bread no meat. Has browns only cook on one side. Wanted scrambled eggs i don't know what i got. The mgr no help at all very unconcerned. The server wad more concerned...

IHOP Restaurants / Service, food & manager on duty

Tonja Womack on Jun 22, 2017
We went to the ihop at On highway 85 87 In fountain Colorado we arrived and was seated by what we now know to be the manager On duty and she did not give us menus she just shoved a couple of tables together as quick as she could and had a sit down after 15 minutes of waiting and the...

IHOP Restaurants / Customer service

Eva Gomez on Jun 21, 2017
Hello my name is Eva Gomez. I recently had dinner at a location in Garland Tx. It was Friday 6-16-17 . We got to the restaurant and we were greeted by someone. They took us to a table as soon as the waitress saw us. She said no. I'm going home she didn't want serve us. So they took us to...

IHOP Restaurants / wrongfully terminated

COV on Jun 20, 2017
I was an employee for ihop for four years as a supervisor in the 164th fishers landing ihop. Sara vega was my main manager there was an incident almost a year prior to now, where a guest came in during graveyard, me as the only server on also acting supervisor had gotten a complaint from...

IHOP Restaurants / service & attention

Fernando Blanco on Jun 18, 2017
We were seated about 8:25 at a fairly not so full venue and didn't get our order taken till about 9:10. It took another 25 minutes to get our food and we weren't even getting refills on our drinks. One thing I noticed was that as we were waiting, I saw employees walking in to start their...

IHOP Restaurants / manager

Regan Semien on Jun 17, 2017
My boyfriend and I came to the location on chouteau Trafficway in KCMO store #5334 and in our time there we found 1) a bug in my food, 2) a bug in his drink, 3) leaking from the ceiling onto our plates, 4) and lip stick stains on our glasses. We talked to the manager and he did nothing and...

IHOP Restaurants / all of it. worst experience ever!!!

Vogelhuber on Jun 16, 2017
We went to IHOP earlier in week for lunch. Excellent. We went back tonight, 6/15/2017, we ordered, and the macaroni and cheese for the grand kids were cold, the hamburger my granddaughter ordered well done, was raw. Just browned on outside. My husband and I both ordered Sr. breakfast, we...

IHOP Restaurants / my manager and waitresses

Mayleen on Jun 11, 2017
Ive been putting a to go order ready for a customer and a waitress thinks saying "can you move your vagina out of the way?" Is nice when it is clearly 5 feet away from her. I have been harassed, asked personal questions, and yelled at by her becuase im not gonna do it back to her. I told...

IHOP Restaurants / food and negligence

Jaxx211 on Jun 10, 2017
On June 2nd, I visited the IHOP restaurant in Hialeah Gardens, Florida, located on Hialeah Gardens Blvd. I went with my two children, ages 7 and 9. It was their graduation day. After their graduation, we went to get a quick bite to eat at IHOP, before catching a movie. Our server was Elio...

IHOP Restaurants / customer service

Bit B on Jun 10, 2017
I was at the IHOP at 134 w Woodlawn rd in charlotte nc and I can honestly say this is the nastiest slowest IHOP I've ever been to I had to wait 45 mins for my food and 15 mins to even to even order the staff charged me for orange juice when I received water I will say there was a party of...

IHOP Restaurants / general manager

Janessa32 on Jun 7, 2017
On may 27th while driving in through the back of oh ok I was held at gun point by a customer who was dining at oh ok for a mistaken identity. Police were contacted and general manager kimberly of dublin ihop. Ca was called and responded due to police needing video footage.. Kimberly...

IHOP Restaurants / ihop in union city nj 07087

Vanessa Rodriguez on Jun 7, 2017
I went to ihop to eat with my family. I ask to eat in dining room that was close because other dining room was full .. the host told me I had to wait until people finish eat .. I waited half hour just to sit down .. plus the server ask me how old is my son because I was ordering from kid...

IHOP Restaurants / mangers and staff

Love#me on Jun 5, 2017
manager was very insulting to me and anxiety was at its highest. At times, I felt discouraged and felt harassed because I could not find a red shirt that was supposed to be issued to me. I am so sorry but they way they speak to you as a new hire was discouraging. I asked for pancakes and...

IHOP Restaurants / manager aboo

Cece191 on Jun 5, 2017
I was hired by about who I see flirting with the young girls who work there.i went in on a Thursday night to get my jacket I forgot ordered my girlfriend a burger they took me off schedule saying I was rude to another staff member who said she was my waitress but wasn't.Aboo set up...

IHOP Restaurants / cashier threatened my teenage son

V Thomas on Jun 4, 2017
I need someone to contact me asap. My teenage son visited your restaurant last night and upon check out the cashier yelled at him because he did not have money to leave for a tip. She told him that he "sucks" and waitresses only make $2.00 an hour and she also told him that she would...

IHOP Restaurants / steak bites breakfast meals

Sonia Brown on Jun 4, 2017
Ordered a carryout of three steak bite breakfasts cooked medium. When we got home our orders had 4 small steak bites each that were cooked very well and tough! They were gritty and had very little seasoning also. I called to ask to speak with a manager. I informed manager felipe that we...

IHOP Restaurants / customer service

Evelyn Raymond on Jun 4, 2017
My husband an I visited your resturant on June 2 2017 7:15 PM. Store #3351 Server 19 Bridget. I asked the waitress if it would be possible if I could order from the kids menu because of bariatric surgery, I even offered to show her my surgery card. The waitress bends down and say, "I don't...

IHOP Restaurants / I am complaining about terrible customer service

JBC@#$ on Jun 4, 2017
I visited the IHop Restaurant located at 9990 International Drive in Orlando with my niece today> My niece was looking forward to her first visit to Ihop. She lives in Trinidad and is visiting for 2 weeks. After waiting for a period of over 55 minutes after placing the order, our waitre...

IHOP Restaurants / product and service

Shari89 on Jun 4, 2017
I am very disappointed with not only the slow service and my food not only arriving late but wrong. Then we always come on Sunday mornings and it was advertised that kids eat free all day everyday and nothing was ever stated this changed until we went to check out today. Had I known thi...

IHOP Restaurants / waiting to be seated

MaddyPoe on Jun 3, 2017
Walked in a requested a table for two. Was asked to sit down and wait 5 to 10 minutes. 10 minutes later all other people before us were tended to so I assumed we were next. 3 more walk ins were seated before I finally got up and complained. The lady said it was my fault for not putting my...

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