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IHOP review: Bill

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7:10 am EST
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I was at the Wallingford CT IHOP on 12/7 for breakfast with two other people. I wanted to use my pan points as well as one other person and was told no, only one per table, which we were fine with. I used mine. When the bill came, they split "my" pan points with the other two people, so my meal (or part of it) was not fully redeemed. This was unfair to me as I earned the points, not them! We were told by the waiter that we could only use "one pan point app" per table which we were fine with, but what was not fine was that the person's pan points (which they earned - me) was split on the bill between the 3 of us. I used 20 pan points that day and they reaped the benefits of it! Then, we were also told we could only do one check per table, but gave use a print out of what each of us owed separately and, yes, my pan points were split onto theirs. So I feel I lost my pan points and had to pay a much higher price for my meal. Let me ask, what if I didn't have all the money? I would of had to ask one of them to cover me because what I thought was "free and earned" on my part wasn't?! This is a very unacceptable way to do business.

Claimed loss: $15.00 and my pan points!

Desired outcome: Refund of my meal and my pan points.

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