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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hyundai - The entire Hyundai corporation

Left high and dry with a new motor that I paid 8, 000 dollars for and it's currently sitting in a Hyundai dealership . NO one is interested in honoring my pathetic 12 month or 12k warranty. I thought it was local; NOPE it's the entire corporation as a whole. Even if I could buy a new one wouldn't matter; your warranty is worthless. Why is it so difficult to...

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9:15 pm

Hyundai - Sonata

While driving down a busy highway my car died. After having it towed to the local service department I was told it would be two weeks. 8 weeks later it is still not fixed. They tell me every week that they don't have time to get to it. I have no choice but to leave it there because it's under warranty. I can no longer afford a rental and I am in jeopardy of losing my job. I just found out that there was a recall on the engine, why am I just now being told about it? I really think they are not fixing it because I am not paying for it to be fixed. They are not getting my money so they will just put me on hold for as long as they want to.. I was lied to when I was told i was buying a reliable car, jokes on me! I just dont understand stand how a company can get away with treating people like this.. this is not fair and is very wrong and no one cares! I am paying on a car I can't even drive.. wow!

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Hyundai - Hyundai Venue petrol

Date of Incident date - 15 Nov 2021
Client Mob No - 6370402074.
Car Regd No - OD05AX3239
Full description - Clutch Master cylinder and sleeve cylinder defective.
No spare parts available in Binod Hyundai, NH 55, NALCO Nagar, Angul, Odisha, Pin - 759145. While I am travelling from Bhubaneswar to Angul, NALCO, at the near place of Angul town my car above model has defect. Then I deposit my vehicle Binod Hyundai, NH 55, NALCO Nagar, Angul, Odisha. Now I am travelling by Auto Rickshaw due to non available the spare part in the dealer till date

Desired outcome: you are requested to provide spare parts immediately.

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Hyundai - Service and the vehicle that they fixed with a cable tie and they said I must just except it.

I bought a new Hyundai i20 1l turbo. Service is really bad at Hyundai Pinetown. I have a problem with the car. The dealer principal" fixed the car" with cable ties and told me that I can't drive that's why I having problems with the car.

The problem I having is the sender on the clutch pedal comes off. So the car got towed a couple of times in. So now they put a cable tie around it and send I am kicking it of with my big feet and I don't know how to drive. My Occupation is driving. When I asked the dealer principal if the the cable tie is a permanent fix. He told me there's no cable tie. But the photos tells different story. And the service I was getting after taking the car was shocking. This is just the tip of the ice burg.

I will never advice to buy a vehicle from these guys. This is just a short version of the shocking service I got.

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Hyundai - 2020 Hyundai Venue battery never keeps charge

We bought a new off the showroom, a 2020 Hyundai Venue and since day one have had huge issues with the battery not keeping charge. The dealership and mechanics state that the car has to be driven often to keep the charge as the computers in the car run always and will drain the battery after 2 days.

it gets to be a hassle that after 2 days of being parked in my garage, that I have to call a tow company to boost my car. cannot even plan a trip away and leave the car at the airport as it would be dead when i got back.

The car has been checked out often but the mechanics say it is normal. NORMAL for a car for its battery to die after 2 days of not being driven. this car is 100% lemon.

I have always owned a Hyundai, but am loosing faith in the company with this lemon of a car. very sad that after a year will have to trade it in and loose on this car. very upsetting.

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Hyundai - Recall appointment

I purchased my last five vehicles from Malloy's in Woodbridge Va. Wonderful service and customer care. Koons bought the dealership out. Had an issue with my vehicle took it to Koons to be resolved, I was told there was nothing wrong with it that everything checked out ok. the light for automatic stop keep coming on. It kept saying it had been disabled. After taking it back with photos to show I was still being told nothing was wrong. Took it to another dealership. Was asked why I brought the vehicle in IMMEDIUATELY I was told exactly what was wrong before the vehicle waas checked. The problem was taken care of. Last week I got a call from Koons that there is a recall on my vehicle. An appointment was made for today. vehicle was to be picked up and returned, This was comfirmed 3 times by Koons. Today I was told 2 days ago the policy was changes and they can not honor their word. I would never recommend this dealership to anyone.

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4:58 pm

Hyundai - Hyundai

Hi There,
I (Jayminkumar Patel) own Hyundai Elantra 2020.I just had recent repair at Hyundai Showroom. I drove to Hyundai showroom multiple times over last few months due to recall letter I received from Hyundai.They mentioned they fixed issue but still I continue getting difficulty every single day.I did not pay lot of money to see this day.I regret on my decision that I bought such a garbage car from Garbage company with ridiculous helpless staff.If you people cant fix issue then reimburse me my money as per current market value so at least I can get rid off from you people or get me new car.Today (Nov 4/2021) I was driving to 401 Highway and my car all of sudden stopped working.I was lucky enough that there was no car behind me if its there what would happen to me? Who would be responsible for my accident?

Desired outcome: Need reimbursement of current market value or need new replacement car

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4:27 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hyundai - Poor customer service and wrong advice

Car registration BV53 ZP GP... Please help me... I send my car almost 3months ago to Hyundai dealership at centurion for major service and repairs, which one them was to fix my Gear 3 because it was giving us a problem and I paid qoute in full after it was issued by hyundai centurion.. I was advised that all is fixed even my gear 3 should be ok, then 3...

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M
2:23 pm

Hyundai - Dealer in Benoni

Am Gloria Nyambi cell no 0678452559 I bought a car ix35 at Hyundai Benoni last year September it's been a year since I have been complaining cause the car was giving problems I have been given a run around and not assisted the car has problems in the engine the 125 point check was not done each time I take the car for service the is problems I have reported but I was never assisted am afraid to even use the car due to the problems it has I have been paying every month for a car that is not in gud condition the car has been involved in an accident the car has so much problems and Hyundai have refused to take responsibility the principal dealer is mandie.19 amphill str Benoni.0114211012, 0646518167

Desired outcome: Intervention that they sort out this car replace this car because they are aware of all the problems they have copies of previous problems

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Hyundai - Discrimination at Rockford Illinois Dealership

My car was broken down and still under warranty, and the service department was nasty to me. The guys had the nerve to laugh in my face and treated me like crap every time I went there, and they wanted me to drive a broken-down vehicle that could explode because of the exhaust pipe. Then the owner of the establishment was laughing and thought it was funny. They are always looking at people of color like they dont belong in the establishment. Then every since my Hyundai Tuscon got to 68, 000 miles been having issues with it, and I just had it in not too long ago, and these people did nothing. I will never buy from Hyundai again.

Desired outcome: Nothing

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3:16 pm

Hyundai - Hyundai Tucson. Dealers, Mechanical issues with the dealers not providing the service they are charging for

I purchased this vehicle in February 2019 in March the car dealer was out of service (Nemet) I went to the car dealer on Green acres mall very bad customer service. They claimed they did perform services that was not true. I brought the vehicle for service, They placed on the work order I refused certain service that was not true.

I went to another dealer Called Star Hundai dealer LLC they are the worst of hem all. They charged me for so call 30 thousand miles service, within one week I had break pad issues along with break fluid flush not perform. They claimed to have checked my breaks which they did not. one week after servicing the vehicle I had to take the vehicle to another dealer in Queens to get what they did not do to be done over. I am been charge double. The dealer i initially purchase the vehicle from had me take a mechanical insurance which was not necessary. Because the vehicle has a manufacture warranty for 5 years and or 60 thousand miles. This insurance was costing me at least $2, 000.00 per year.

These are some of my complaints with this company Hundai. I need to know how to get back my money for services paid and not perform. I feels the dealers I have been dealing with are very dishonest, except for Koeppel which I just turned over my vehicle over to for service.

some one cal call me at (718) 687-7789 or email me at [email protected]

Frantz F Pierre
My home address is: 168-46 119th Avenue Jamaica, New York 11434

if you need any additional information please reach out to me.

Thanks

Desired outcome: Refund the services paid for nad not received

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2:28 pm

Hyundai - Lost the key to my car!

I took my car in for service on October 5, 2021 and they have lost my key. This is totally unacceptable. Now I have no idea who has access to my car. My service was done at the Dover Delaware site. I have already put two complaints into the service department and the manager with no call backs or emails to resolve this issue.
If my keys is not found I want the locks changed on my car at Hyundai's expense since they are at fault.

Desired outcome: Key found asap or locks changed on my vehicle

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J
6:25 pm

Hyundai - 2017 hyundai sonata

I've purchased this vehicle at napelton Hyundai 2017 and the paint is coming out I did pay a good amount of money and is falling apart please have some one to get in touch with me to get this matter taking care of what kind of guarantee do this vehicles come with, I'm just a pissed off Custumer my e mail is [email protected] 708-597-4245 or 708 768-1878

Desired outcome: Just fix my car ,want to be able to finish paying for it . If the paint peeling would have been on the side's I would understand but it is the roof.

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1:31 pm

Hyundai - services/maintenance

Lavorgia Danley, 6185660018

I have had two issues with Auffenburg Hyundai (1300 Central Park Dr, O Fallon, IL 62269) dealership regarding service maintenance for my 2021 Hyundai Palisade. I call prior to my service date to get my car service, each time we try to schedule, I am told I can /get a service date 3-5 days out. I express to them I am going to be over my mileage because I work in another state and have to drive daily. They tell me okay and then when I come in, I'm told I will have to pay for my maintenance become I am over my miles. This situation occurred again yesterday. My spouse and I called Thursday to make an appointment. After discussing several different days, mostly due to them, we agreed on Wednesday morning at 0900. We expressed to them because they were not able to get us in earlier we will our miles will be over. They said okay. My spouse and I brought the vehicle to the service department last night only to be met with "you don't have an appointment" I expressed to them, we called an spoke to a young lady and she told us our appointment would be tomorrow 9/15/21 at 0900. Next, when the serviceman looked into the computer, they told us we would have to pay because Hyundai is saying you are too far over your service miles. I was outraged, I told them it is not my fault that they do not have enough staff to get my vehicle service in the time/miles allotted. My spouse and I told them we paid for our services and should be able to get the services regardless because Hyundai is not refunding us for services that were not rendered. Needless to say, we left. We left and went to Nissan which is the brand of vehicle my family and I have had for years and never have had any issues with car services/mileage overage/repairs. I only came to purchased the Palisade because Nissan stopped making the Quest. However, after debacle #2, my spouse and I went over to Nissan with hope of trading in this vehicle. I am sad about our decision but I will not continue to be mishandled when it is clearly your staffs and/or policy.

Desired outcome: I want my vehicle service which is what I am paying for!

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3:41 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hyundai - Snow white pain

My 2018 Elantra started showing paint chipping at 24, 679miles August 2020 it was repainted. Now, 2021 and 39K miles and the roof is chipping. Hyundai insists its a 1 time courtesy and I must use this particular dealer, who does not have their own body shop and sends out work. I drop my car off to be painted and now being told - 3 weeks, no loaner car and...

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Hyundai - A flaw in the mechanics of this model

In 2012 I bought a brand new Hyundai IX 35. A few days after the purchase I noticed a problem when the vehicle had to go uphill even slightly. I reported this to Hyundai and after much to and fro of emails the vehicle was finally booked in to have the problem attended to. This past month I had a new problem with my Hyundai. I have always been very...

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Hyundai - Deceptive business practice with Rohrman Hyundai in Gurnee, IL

I made an appointment on the Gurnee Hyundai website (as it showed appointments open) to have my car looked at and diagnosed on 9/1/21. It is now 9/8/21 and no one has even looked at it and I keep getting the runaround. My car has now sat there for a week and I've had to rent a car costing around $500. Each time I call, they give me the same bullshit answer...

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Hyundai - 2022 vehicle, customer service received from the workers and management staff

Purchased a 2022 was not given loaner, car is dangerous to drive a lemon with no assistance from the dealer I purchased it from or lee hyundai was told the vehicle is mine now hyundai have a 3 day retun policy I can trade if I wish, so I went to trade on 25 august an was told I would loss 5800 offerd me 24, 000 for my vehicle with 85 miles on it. I need immediate assistance from some one at th top of hyundai chain..

Desired outcome: Buy back or e

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Hyundai - I believe its a defect(recall) on the thermostat

On 8/19/21Iwas leaving the Vet office when I notice my car was getting really warm inside...now when I left work to go to the Vet the car was blowing cool air.
So when I was on my way home from the vet office, I realized it was getting warm inside my car so I start checking the vents to make sure they were still open and something told me to look down at the gauges for the cooling and the needle was rising so I stopped and let it cool off. I got it towed to Tysinger on Friday and they stated it was the Thermostat...when Tysinger contacted the warranty company they asked did the check engine light come on...no the check engine it didn't come on, that is why I feel like there is a defect somewhere...
Also I only have 34, 000 miles on this 2016 Hyundai Sonata..I just don't understand why this thermostat went out...this soon.

I use to own a 1999 Hyundai Elantra for years my thermostat went out on this car after having over 100, 000 miles on it..this is normal but 34, 000 miles ...I don't understand
Right now Tysinger has my vehicle and it's going to cost me $583 for the repairs made to my car. The thermostat is $47 and it's covered under the warranty but not the Labor. I feel that the thermostat should be a recall situation and i should not have to pay for this... Again there is no reason a thermostat has gone bad in a car with just 34, 000 miles on it

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Hyundai - try to get oil change

i recently went to get free oil change that is really not free if you wait the 10000 miles between changes technician when i arrived said car to dirty to drive to bay . wah! since when mechanics have trouble driving car to bay to get oil change really . i called customer service ocourse they agreed with me but will they do anything. I have never had much luck with customer service either but i am gonna log the stupidty of this everywhere i can

Desired outcome: maybe get somebody that can fix a car

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Hyundai contacts

Phone numbers

8800 333 7167 +82 23 901 114 More phone numbers

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