CB Car Dealers Hyundai Complaints #202-221

Hyundai review: add on services

Joleyah3 of Tallahassee, US

Mar 10, 2020 3:41 pm UTC

Verified customer

I purchased a car from Hyundai initially on January 31, 2020. They called me on February 1, 2020 saying they can lower my payments. I went up there and they wrote me out another loan. Unlike the previous loan this loan included $2400 for a service contract. $895 for gap protection, and $999 for Car Care protection. I went home and realized I really don't need all of these add-ons since Hyundai has the best warranties on the market. I canceled these services on February 14, 2020 and got a cancellation form. They told me it would take two to three weeks for Capital One Auto to receive the check for this cancellation. After three weeks I called Capital One Auto, and asked them if they received the check so it can be applied to my principal. They advised me they did not, and to call JM&A to see if the check has been sent. JM&A advised they had no record of a contract for me, and showed no account for me, and I should contact Hyundai. I went to Hyundai, and spoke to a Finance Manager, and he said there was no JM&A contract activated. I asked him how he can give me a cancellation for a account that doesn't assist, and he told me he didn't know, and to wait for Keith who was the finance agent that wrote up my contract. I waited over two hours, and he still didn't show up. I then went to the customer service desk, and asked for the human resource department. She then gave me over to her manager in the service department. Who couldn't help me with this specific issue. He called another Manager, and I spoke to him. He asked me who did my contract, and I told him Keith. He then asked me if I wanted to wait there why resolved this, or go home and he will call me later today. That call from Maurice never came. This is unacceptable behavior for someone who has been as loyal to Hyundai as I have been. This is really bad customer service, and I refuse to recommend this Hyundai to anyone else.

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Hyundai Contacts

Hyundai phone numbers

8800 333 7167

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58%
Confidence score

Russia

+82 23 901 114

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67%
Confidence score

South Korea

+1 (888) 216-2626

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Canada

+44 149 442 8600

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United Kingdom

+353 14 609 800

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Ireland

+61 288 736 000

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Australia

+64 95 732 050

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New Zealand

+43 161 040 7410

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Austria

+32 34 500 611

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Belgium

+45 76 322 000

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Denmark

+358 207 997 700

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Finland

+33 156 056 700

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France

+49 692 714 720

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Germany

+39 238 058 600

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Italy

+31 252 240 340

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Netherlands

+47 22 706 000

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Norway

+351 218 548 300

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Portugal

+34 902 246 902

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Spain

+46 850 605 006

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Sweden

+41 448 164 351

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Switzerland

+90 216 581 0012

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Turkey

+86 106 261 3899

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China

+852 34 288 288

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Hong Kong

+91 116 602 2000

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India

+62 217 293 338

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Indonesia

+81 362 343 550

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Japan

+60 377 338 337

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Malaysia

+63 28 136 788

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Philippines

+966 920 028 008

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Saudi Arabia

+65 64 758 888

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Singapore

+27 113 720 800

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South Africa

+886 277 185 670

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Taiwan

+66 20 891 888

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Thailand

+84 439 680 949

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Vietnam

+971 43 658 340

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UAE

+54 114 799 0500

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Argentina

+55 800 770 3355

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Brazil

+56 25 964 000

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Chile

+52 558 851 6800

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Mexico

+1 (800) 633-5151

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100%
Confidence score

Customer Service

More phone numbers

Hyundai emails

css@hmausa.com

100%
Confidence score: 100%

Support

accessibility@hmausa.com

100%
Confidence score: 100%

Accessibility Concerns

globalpr@hyundai.com

90%
Confidence score: 90%

sales

ipinfo@hyundai.com

87%
Confidence score: 87%

support

sjcar@hyundai.com

86%
Confidence score: 86%

More emails

Hyundai address

5040 NW 7th St, Suite 690, Miami, Florida, 33126, United States

Hyundai social media
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Sep 11, 2026
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