Home Depot review: customer service in the lumber area

The employees that are assigned to work in the lumber area never want to help the customers. They walk around with cell phones in their hand ignoring the customers. If you ask them a question, they say its not their section. I stopped an employ and asked about where the 1x8's where. He said they are over there, and turned around went the other way without another word. When I turned around to go see if I could find the boards I needed there was another customer shaking his head. I asked him if he was looking for help and he said yes. I have been remodeling my house for the past 2 years and have been buying all my materials there. Before this house I remodeled my other house to sell. When I sold it I paid off my credit cards that I used to buy most of my materials from home depot. They exceeded $12, 000. I have spent over $10, 000 on this house.. Also I didn't buy the boards because a 1x8x8' was $13.48 ea.. I went to sutherlands and they were $8.02 and they were treated boards.. I will start shopping there now.
Thank you for your time, Jerry