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Hertz / being denied the use of my hertz vouchers as a form of payment at the rental location

United States

Upon returning rental to Natchitoches location the angent would not allowed me to use any on the vouchers to assist with payment.His statement was since i had paid for the car with my credit card in advance he had no way to allow the use of the voucher. i would like to use these vouchers to assist with the payment and have my credit card refunded the amount of the vouchers. Prior to booking the car i spoke with a coustomer service rep insuring me that i could use the vouchers upon return of the vehicle.

Lb
Jun 12, 2019

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