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CB Vehicle Rental and Leasing Hertz
Hertz

Hertz review: fraudulent charges ( 4 comments)

L
Author of the review
7:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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Our 19 year old son had almost $2000 deducted from his account with no warning after he was in an accident with a rental car. The other driver was at fault and was ticketed. He should not have been charged for the towing. I firmly believe he was taken advantage of because of his age. The situation has been going on since September with no refund if money. Calls are not returned promptly. Calls to keep us in the loop are not being made as promised.

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M
M
MayCase
Everett, US
12 comments
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Dec 07, 2017 3:11 pm EST

Hello,

My name is May, I am a case manager at Casemark. I have read your review and I am positive I can help you recover compensation.

We at Casemark want to create a better consumer experience and encourage accountability among businesses. Which means that our goal is to support consumers and provide them with professional representation.

On behalf of many satisfied customers, we were able to successfully negotiate and recover significant compensations in cases similar to yours. We can work on your behalf and recover the financial compensation you are seeking from the company. We take care of all the difficult paperwork and time consuming communication with the companies.

I know that getting compensated is never easy, but we have the knowledge and experience with these kind of cases and we will fight for you every step of the way.

If you are interested in hearing more about the ways we can help you, Please contact me at: may@casemark.net

Sincerely,
May Jackson

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L
L
Lopezadrianna
Visalia, US
3 comments
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Jan 31, 2018 9:29 pm EST
Replying to comment of MayCase

I was in an accident I was not at fault the car rental was billed to other at faults insurance they did not do a walk around vehicle with me before the car was rented upon returning car they are trying to charge me for having the car a week past date I wasn't told it had to be returned on that date plus trying to say I caused damage to the rental Wich is not true they neither did inspection after I returned it

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L
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Lopezadrianna
Visalia, US
3 comments
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Jan 31, 2018 9:31 pm EST

They are going to bill my grandfather's credit card I feel they are just trying to add additional fees that aren't warranted I'm not happy at all with the service I was provided

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L
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Lopezadrianna
Visalia, US
3 comments
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Jan 31, 2018 9:32 pm EST
Replying to comment of Lopezadrianna

What can I do ?

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  1. Hertz Contacts

  2. Hertz phone numbers
    +1 (800) 654-3001
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    United States
    +1 (800) 654-3131
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    USA, Canada and Puerto Rico
    +1 (800) 263-0678
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    Canada
    +44 207 365 3369
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    United Kingdom
    +61 180 055 0078
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    Australia
    +64 33 586 789
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    New Zealand
    +43 179 532
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    100%
    Confidence score
    Austria
    +32 27 173 207
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    +45 33 179 057
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    100%
    Confidence score
    Denmark
    +358 961 500 595
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    +33 969 394 049
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    France
    +354 522 4400
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    +353 539 152 500
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    Ireland
    +39 269 430 019
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    Italy
    +31 202 013 519
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    100%
    Confidence score
    Netherlands
    +47 21 513 700
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    +351 219 426 385
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    100%
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    Portugal
    +7 495 775 8333
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    +34 917 497 778
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    +46 96 047 330
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    Sweden
    +55 800 979 2020
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    100%
    Confidence score
    Brazil
    +52 18 006 543 030
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    Mexico
    +86 212 226 1700
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    100%
    Confidence score
    China
    +91 222 921 0300
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    India
    +27 112 898 001
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    South Africa
    +1 (205) 548-6082
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    +1 (201) 307-2233
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    Shared Services
    More phone numbers
  3. Hertz emails
  4. Hertz address
    999 Vanderbilt Beach Rd Fl 3, Naples, Florida, 34108-3508, United States
  5. Hertz social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 29, 2025
  7. View all Hertz contacts
Hertz Category
Hertz is ranked 2 among 110 companies in the Vehicle Rental and Leasing category
#01 Grabcar Malaysia Grabcar Malaysia #02 Hertz Hertz #03 Enterprise Rent-A-Car Enterprise Rent-A-Car #04 Sixt Sixt #05 RentalCars.com RentalCars.com

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auto leaked oil all over my garage
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