HDFC Credit Cardhdfc credit card misuse


This is regarding my HDFC Credit card [protected]).

I lost my card on 27th Apr 2009 and it was misused for Rs. 13, 685, with in an hour i called to customer care and blocked the card.

One of HDFC executive called for the Transaction (Rs.13, 685) confirmation, i confirmed saying No, i didn't done the transaction.

On the same day i file a complaint in HAL Police Station, Bangalore and i filled the Dispute Form and did Fax ( Both Dispute Form and Police Complaint Form) on 28th Apr 2009.

I received a call from HDFC investigation department and they also confirmed saying the card was used by some other guy, they inquired in the shop where the transaction was happen.

I received this Card three weeks before the Card lost and this is the first ans last transaction happen.

HDFC customer care guys are harassing me for payment.

They took more than three days for providing the transaction details and unable to provide shop details from where the transaction happen.

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