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1st Floor, C.S. β„– 6/242, Senapati Bapat Marg, Lower Parel
India - 400013

Complaints & Reviews

shares bought at different times than booked (highest of the day)

I bought the SBI shares on 23/10/2009 at approximately 1030am. I telephoned to 080-[protected]. Token number issued: 1322. The shares bought by your person is at the rate of Rs.2379/-, but the day graph of SBI shares indicates the rate per share at 1030am was about 2340/- approximately. Why did the customer-on-line bought my shares at the highest trading value of the day.
Sondur Lakshmipathi
email: [protected]@hotmail.com

salary issue

Dear Sir/Madam,
My name is Mohd Irshad, I worked with HDFC Bank Ltd. as a CSE between June 01, 2008 to June 12, 2009.
My First Steps was:-
I was got an Intimation of Resignation from the job on June 12, 2008 to Mr. Sachin Chawla (HDFC Bank Ltd. Sales Manager, E-Commerce Solutions, Merchant Services, Gurgoan Than I had resigned from the services on June 12, 2009. I was worked in Sohna Branch(Gurgoan). My dues are left i.e my last month salary and PF due. My Sales Manager was Sachin Chawla (sachin.[protected]@hdfcbank.com). He forced me to leave the job. Do something for my salary dues otherwise I will take some strict action against to all. Because up to till date I have no PF A/C no. And I have no receive my salary and PF
My Exiting Details :
Name : Mohd Irshad
Emp Code : CM11592
Post : Contract Executive ( CSE) for One Year

  • Su
    susku Nov 04, 2009

    Can we close our savings account when your account in hold because of non-payment of the credit card in the same bank

    0 Votes
  • Sa
    salary Dec 30, 2009

    Dear Sir branch k-2 somdatt tower sector-18, noida
    My name is Sumit garg, I worked with HDFC Bank Ltd. as a CSE between October, 2009 to 2 December, 2009. k-2 somdatt tower sector-18, noida
    My First Steps was:-<br - k-2 somdatt tower sector-18, noida >
    I was got an Intimation of Resignation from the job on 15 october, 2009 to Mr. Rakesh bhatnager (HDFC Bank Ltd. Sales Manager, E-Commerce Solutions, Merchant Services, Noida Than I had resigned from the services on 15 october, 2009. I was worked in Somdatt tower sector-18 Branch(Noida). My dues are left i.e my last month salary and PF due. My Sales Manager was Rakesh bhatnager (Emp code: R4911). He forced me to leave the job. Do something for my salary dues otherwise I will take some strict action against to all. Because up to till date I have no PF A/C no. And I have no receive my salary and PF<br k-2 somdatt tower sector-18, noida />
    My Exiting Details :-<br k-2 somdatt tower sector-18, noida >
    Name : Sumit garg<br k-2 somdatt tower sector-18, noida />
    Emp Code : CS29679<br k-2 somdatt tower sector-18, noida />

    0 Votes

poor service quality

i have an account with hdfc bank punjabi bagh branch i had deposited one hdfc bank f-38 kirti nagar branch (the drawers branch) cheque for rs.6100 on 19/10/09 but at 21.42 hours still the cheques amount has not been credited to my a/c
Why ????
it is not showing even the ledger balance
why ????

  • Sa
    Sachin (Accounts) Feb 01, 2010

    we have a regular HDFC customer having account no 04342000002069 of HDFC CHANDGIRAH, SECTOR 46, BRANCH, CHANDIGARH the named of M/s Concept Cartonz Pvt Ltd. We have issud a chq no.0282929 on dated 28.1.10 to Mr. Dan Singh Khatri for contractor payment. But the Bank has been totaly returned that becouse of shortege of fund but the accounts statement show the Credit balance for Rs 102247.53 on that particulars date. We want to know how its possible a chq minght be returned to shortege of funds. Please chq the out accounts and make the payment to concerned person.

    We are totaly disappointment to service of the Bank . So u tell me how we ramin the Accounts in u r bank

    Sachin Dev
    (Accounts )

    0 Votes

cheque return as insufficient fund

my hdfc account no is [protected]

i have deposited 5000 and dropped a cheque for hdfc..credit
card on 7th october 2009.

when the sufficient fund is available in the bank
my cheque bounced and a hdfc...credit card
administration taxed more money..
the failure of the bank has to carry the demerage
charges by its credit card...

immediate reply from bank on sms is required
my cell [protected]

mental harrasment

Dear all,

I am n. Nagalingam, empno:68658 and my mobno:[protected] and my mail - id:[protected]@yahoo. Co. In. I was working in hdfc bank as a co - executive till 8. 10. 09. I got an offer in another life insurance company, but my reporting manager mr. Arvind vidyasagar (Cam) mob:[protected] who is not relieving from my duties and responsibilities and he is mentally harassing me by putting mail to my current hr to stop my joining formalities and he is pressurizing me to work till 10. 11. 09 so that the salary which i get on 07. 10. 09 with incentive they will be taking it seems. And they are without any corporate culture or ethics they are asking 3 blank cheque leafs and i have the sms that he has asked for 3 cheque leaf and the date in my mobile inbox was 07. 10. 09 at 8:39:39 pm. I told them that my cheque book is in my home town coimbatore they are pressurizing my parents to send the cheque book through courier on 8. 10. 09 at 11. 52. Am whether they are managers or hooligans i can't able to tell. I am going to persue my action by putting the mail to v. P of hdfc bank ltd, ceo of hdfc slic compliance cell and compliance to emplyee harassment cell. They have crossed thier limlit by cancelling the irda code. Irda certificate which i have passed the exam and who the hell are they to cancel my cartificates. This is nazism and if possible i will take legal action also. If any one studying this mail kindly help me in this issue and kindly give me some suggestion to clear this issue.

Pepole responsible for mental harrasment:
1. Arvind vidyasagar - corporate agency manager - [protected]
2. Ansari - corporate sales manager - [protected]


Hfdc standard life insurance
(Landmark:near sit college opposite / voltas building)
Landline:044 - [protected]

  • Vi
    vikram 8 Dec 06, 2009

    HDFC GROUP IS ALWAYS says that they are very ethical and employee friendly but its not true actually is no employee friendly company policies are of high charges with no good features sr managers (BMs/TMs) are not skilled and company only runs with dirty politics and references good quality is always ignored or throghen out from the company then also they say-SUR UTHA KE JIYO . I REQUEST PEOPLE WHO ARE READING THIS PLEASE DONT AVAIL ANY KIND OF SERVICES FROM THIS COMPANY (HDFC) IT IS ACTUAL A CHEATER COMPANY SAR UTHA KE JIYO




    0 Votes
  • Sw
    swaati Feb 08, 2010

    One of ur employee Mr.Vithal Dhumane.has submited fake/duplicate documents in HDFC Standered life. And I told so many time to vice president, branch manager, All hr persons, pallivi rege, vaibhav kale, gopal jha, ...there after he is in system working as Area manager in rural in hdfc standered life insurance co.

    0 Votes
  • Sk
    SK Singh Feb 26, 2010

    You guys are right. Its people who makes the organisation.
    I think people at higher level should take initiative. It is only due to lack of responsibility from higher mgmt like VP, President and CEO. Similar cases are seen in Shriram Life insurance in South by their President- S.K. Choudhary.

    SK Singh

    0 Votes
  • Vb
    vbhasin Apr 20, 2010

    i have not received PF
    My Name Vikas Bhasin Employe Id 25721 Join Date 24 Jan 2008 to 25 July 2008. But I dont have received PF till date. Please consider this matter urgently and give me response what can i do for this.


    0 Votes
  • Sa
    santosh narayan May 16, 2010

    i have not received PF
    My Name Amanpreet Kaur AhujaEmploye Id CA13888 Join Date 30-04-08 to 10-08-09. But I dont have received PF till date. Please consider this matter urgently and give me response what can i do for this.
    Address-: Amanpreet Kaur Ahuja
    505 Harinder nagar nerr sirhind road Patiala -147001
    cell no.09779893090

    0 Votes
  • Li
    LINGAM Dec 30, 2010

    Dear Nagalingam,
    Its very painful to hear the mental harrasment from HDFC SLIC. To overcome from the mental harrasment, please deliver 3kgs BUTTER BISCUIT to the below mentioned address.


    0 Votes
  • Ko
    kotha satyanarayana May 06, 2011

    change of adress

    0 Votes

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about a/c statement


.I m poonam raghuwanshi working with HDFC BANK LTD.chhindwara (0910)branch m.p. as a senior sales executive 23 june 2008 and having salary a/c no is [protected] inthe bank.i have complaing that somebody has taken my a/c statement without my permission on my behalf.so how can the bank disclose my a/c details to any person it may cause my finicial loss or personal information discloser.it means my record is not safe in the bank.kindaly do the needfull and findout how and why it happen.kindley revert back soon or else i have to complain in police station and banking ombudsman scheme 2006.
mobile no [protected]

  • Go
    Gopal Thapa Oct 26, 2009

    I, Gopal Thapa, coustmer of your HDFC bank having a salary A/C no. 00151105000455, disappoint to inform you that amount of Rs 2000/- is deducted against SID (Standing Instruction Debit) and I have no idea about for what this amount has been deducted. I have already raised a complaint letter in favour of Siliguri HDFC bank branch manager regarding the same in return he advised me to call to HDFC call centre and no other action has been taken in this regard. moreover I am not receiving my monthly A/C statement since year 2005.
    I am looking forward for a corrective action from your end.


    Gopal Thapa

    0 Votes

credit card payment

I have used hdfc ban credit card which I have closed on october 2008 after a final settlemnt of 14000/-. Bank has mde 4 emi for this payment. But some how I could not made the payment on time however I made payment for 1200 / - every month from the above said date. Mr. Ankur a collection manger in lucknow has assured me the if I am paying 1200 / - per month for a given period of time my settlement will complete. However today I nreceive a call from011 [protected], [protected] saying that we are calling from delhi police. U have an outstanding of 37000/-. Court has issued worrent against you. We are coming to arrest you. I am under a lot of mental stress and so my family. Plz see this & trest it as an urgency.

cancellation of car loan

I would like to inform you that I have cancelled my car loan account no. β€” due to personal reasons.

The same information was discussed with your office bearers and we accepted mutually that the loan account will be cancelled and I accepted to pay the cancellation charges.

However, I was surprised to notice today, the ecs was not de activated and there was dr. charges to my account, which is not unacceptable as I have already cancelled my car loan account well in advance to due date, this is going to affect my credit ratings, which is very important for my financial credibility and unacceptable ignorance from your personal.

I am not going to take any further action on the negligence from your official, provided this is sorted out at the earliest with no further damages to my account.

Please ensure this is sorted as soon as possible in best of our interests.

Yours truly,

wrongly issued credit card

i have been missguided by the HDFC bank staff, kharghar branch for applying for credit card who has taken my signature on application form no: PB0021 8572 in july-09 month for maiking credit card on my name with promise thatcard will be delivered within 10 days. I requested her to give me photo copy of the aplication form after filling my detail and brfore processing the form. After 10-12 days when i visited the bank, she could not provide me the copy of the form as promised and said that the card delivery will be delayed for a month. As I had to shift my house following week, I written an application for cancellation of my card on grouds that none of her promise was comming true. the cancellation application letter xerox copy with bank stamp is with me. now after 3-4 months i have started getting calls from chennai and hydrabad offices of HDFC credit card that if i have recived my card or not? on contacting kharghar branch the concern person mr Sunil Pillai whom i have given the application for cancellation, he has provided me the ref: no: of my card issued as :09070620668190W1 but was unable to clarify why my cancellation application has not been processed. now eveyday i am getting 2-3 calls from chennai and hydrabad if have recived my card which probably has returened to chennai office as i have shifted my house.

none of the person mentioned above is interested in closing the matter by confirming me that my card is destroyed or cancelled.
it is evry day harasment for me to reply them and request them for solution but no clear cut way out is given by them. i wonder if my card is missused by some one, how to safe gaurd that?

naveen kumar gupta
khargahar, new mumbai

dob is not correct in bank records

I am holding a HDFC Bank Credit Card (Platinum) for many years but recently it was brought to my notice by the Bank that my DOB is not correct in their records and they cannot take my queries on phone banking.

When I asked the Bank how can by DOC be incorrect in their records, they told me that I have not submitted and DOB proof at the time of application and I should now submit a ID proof to get it corrected. (Id proof has DOB on them)

My basic questions to the Bank are:
1) How can my DOB be incorrect in their record? Is it my fault in filling the form?
2) At the time of issue of the card I did submit an ID proof. Why can’t bank retrieve those docs and fix my DOB.

I am ok to re-submit the docs but someone from bank should contact me and explain me what went wrong and answer my queries.

In this competitive environment bank should realize that this is not the only bank that issues credit cards.
I am really getting disappointed by HDFC to a limit that this may lead to end of very long relationship with them.

inappropriate deduction

Refund of charges & ndash; joint account holder card (ac no [protected])

1. this is with reference to my holding of joint account holder debit cards for my account. the account no in reference [protected] is a joint account. it is navy pay account. being an erstwhile cbop customer, I have been holding the joint account holder card for my spouse from 1999. I have not payed any charges on this till date. post transition to hdfc view the merger has revealed through phone banking that I am to pay some charges for holding the same henceforth. the same has alredy been deducted. the following are submitted: -

(a) i had chosen cbop previously view certain facilities like no charges for add on card and so on.

(b) the add on card for our cases is a necessity as we in the forces are away from family for larger part of our time therefore requiring our spouse to have the privilege as good as the primary holder.

(c) the merger was not done with my opinion, wherein, I was not given the choice to continue or change my bank. so imposition of bank rules without my concurrence or without even informing about such rules is considered a serious breach of customer rights.

(d) this levying of charge is a change from the previous policy. i should have been informed about this change by your bank.

2. considering the above issue, it is noted with concern that such matters are causing harassment to me. complains regarding the same has been received from many other colleagues in the navy. as a customer, I have right to all details and information regarding all such rules mainly in such cases when the same is a change from the previous rules (previous bank). it may be noted that many banks do not levy charges on card of joint account holder.

3. i would like you kindly review this issue and request following at your end: -

(a) the charges be reversed immediately.
(b) all such issues which are a change from the previous bank rules be informed immediately.
(c) the decision on this be immediately informed.

4. the following other issues also are causing severe harassment wherein we are not able to contact the branch manager directly and the phone banking person could merely book a complaint or give vague reply as has been given by the person during my call to kochi on 17 sep 09 at about 1730 hrs. this needs to be addressed as well.

5. i have registered a complaint on this (complain no mum081106 dated 17 sep 09). I would request quick and positive response from your end at the earliest. I would be forwarding this complain to my navy office for information and necessary action as I feel and am sure this is in contravention to my customer privileges and rights.

6. in absence of any fruitful action, I would be seriously thinking of not continuing with your bank any further. the issue here is not of money alone but of the primary ethics of business and concern for violation of bank procedures and my rights.

7. i would also request a copy of the bank by laws with special reference of change in respect of rules as were applicable to my account (navy pay account) in cbop.

Awaiting a very early reply and resolving of this issue.

Thanking you.

Commander sudip gangopadhyay

unauthorised bank charges debited in my savings account

Dear Sir,
>> I was having Saving A/c No. [protected] and Fixed Deposit A/c No. [protected] (Fixed Deposit for Rs. 25000/-)with HDFC BANK LTD> _ RAJKOT (Erstwhile Centurion Bank of Punjab).Now Bank had debited unauthorised Bank charges for non-maintaining of minimum balance im my Savings Account on 31/3/2005 Rs.660, on 30/6/2005 Rs.660/= and on 30/9/2005 Rs. 660/= for non maintaining of minimum balance of Rs. 5000/= eventhough I was having my Fixed Deposit account linked with this savings Account for Rs. 25000/=. A Reputed ????? Bank like Centurioon BOP now HDFC is not attending to the Grievances of its distant small customer. You are requested to kindly help me in the matter please. Due to debit of unauthorised Bank Charges without initmation of increase of minimum balance in Savings A/c I had closed my savings A/c in September-2008. I had complained them also but all are in deaf ears.
>>Kindly help me to get refund of unauthorised Bank Charges debited in my A/c.
>>Thanking you,
>>Yours faithfully,
>>Sunil Karsandas Makhecha

online fraud

Dear Sir,

This is to bring to your kind notice that I am one of the victim of cyber crime and found it very difficult to come out from the situation. For that I need your help to save me or help me out from this hectic situation created in between myself and HDFC bank.

There ware some fraud transaction, happened on my HDFC Credit card account number [protected] in the month of September 2008. When I received the statement for the month of September 2009 and surprised to see that few suspicious transactions happened in my card account and the same was immediately inform to customer care cell of HDFC bank. I was assured by the customer care representative that your case will take at least a month to resolve. But I am very sorry to inform you that nothing is happened on that month to till today except to pressurize by the bank to clear the outstanding against my card’s fraud transactions.

After a month again few fraud transaction were again happened on my card account (Summery is attached for your reference) that clearly indicate bank authorities was not at all taken any serious note of this fraud happened again with me. Due to bank negligence I become the victim of cyber crime.

Getting in touch the bank again, the customer care department was advised me to drop a complaint in writing to my nearest drop box of HDFC ATM. I was dropping the same (copy enclosed). I was again surprised that one day bank executive called me over phone and requested me to clear my long pending outstanding instead of taking action on my written complaint sent by fax too, I was clearly denied the person of paying my dues.

After some time one day one executive from HDFC bank was visited my residence and threatening me of paying the amount, that is not at all bearable or expected from such a resulted bank of India. I once again clearly informed the representative that I am not going to lay anything to bank unless and until my case have not been clear by the bank.

After that very day to till today I have 100 of calls for clearing of my fraud transaction amount. Now HDFC bank started sending legal notices for clearing of the amount.

It is also bring to your kind notice that on Aug. 29, 2009 the HDFC bank Card division has illegally transfer funds form my Saving Bank A/c No. [protected] and debited the payment of Rs. 8, 279.59 without my consent.

It is also bring to your kind notice that fraud amount in the month of Sept. 2008 statement is Rs. 3, 592.61 & in the month of Oct. 2008 statement is Rs. 3, 906.25 and now comes to Rs. 13, 135.51 with the late fees and service taxes that is not at all justified.

Now I have no option left to trouble you to help me out and sort the problem in-between myself and HDFC Bank and save me from the harassment done with my by the bank authorities.

I am mentioning below the letter dt. 21/10/2008, which I faxed & e-mailed to the Manager Credit Card Division, HDFC Bank.


I have noticed some transactions in my statement, which was not made by me. When I called your customer care number then executive told me that my card data is hacked, due to that it happens.

I registered my number for secure net banking afterwards it happens. I am listing down the details for the fraud transactions for your reference.

Statement Date: 19/09/08

Domestic Transactions




19/09/08 SERVICE TAX: @12% 14.51

19/09/08 CESS TAX: @3% 0.42

International Transactions

09/09/08 ZELDASUPPORT.COM 45.53

12/09/08 PAY-CONVRT.COM 1, 576.27

12/09/08 ZELDASUPPORT.COM 1, 834.90

Statement Date: 19/10/08


12/10/08 MEMBERSLA.COM 1, 920.91



19/10/08 SERVICE TAX: @ 12% 32.88

19/10/08 CESS TAX: @ 3% 0.98

11/10/08 PAY-HAIHOT.COM [protected] USD 34.62 1, 677.30

When I came to know that there is no solution on telephonic conversation, I started written communication through e-mail, these were on March 10, March 17 & April 18, 2009.

Reply received from bank official is listed below:

I received information from Bank executives that “As apprised in the earlier response, we wish to reiterate you that on receipt of a request from a cardholder for details or a copy of a particular transaction, we in turn liaise with the concerned Bank for the same. Such requests are bound as per Visa/ MasterCard guidelines and the other bank is not liable to respond to our query should the dispute be referred beyond the specific time frame."

We observe from our records that we were not in receipt of any written instructions as on date towards the disputed transaction.

As you would observe from the reverse of the statement, all disputes should be communicated to us in writing within 60 days from the date of the statement which contains the transaction in question. We wish to inform you that our records do not indicate receipt of any written communication from you seeking clarification on the above charges. In future please refer any unrecognized transaction / charge to the bank immediately, as this will enable us resolve the issue to your satisfaction.

You can understand from the above contents of the answer given by HDFC bank that clearly shows that the fault is from my side only, on the other hand I have already informed the bank about disputed transaction on my card account well within the time.

So I request you to help me to sort out this issue between myself & HDFC bank at earliest & oblige.

Hoping for an early and favorable action from your end.

Thanks and regards,


A-90, Ist. Floor, Balaji Kunj, Chander Vihar,

New Delhi - 110092

MOB: [protected]

E-mail: [protected]@yahoo.com, sanjeev.[protected]@geipl.com

  • Pr
    prashant jain Jun 03, 2016

    As i have used my credit card for purchasing the fuel worth rupees 200.00, in year 2004 then after i have not received neither any bill nor any letter from the bank for that so i could not payback the amount which was credited to me.

    But now three years later they are asking me to deposit the 3000.00 rupees for the same, my card and account both are blocked how can i do the same. They are also warned me to file RFC against me. Beware!

    0 Votes
  • Ku
    kuldeep singh Jun 03, 2016

    Fraud interest.

    0 Votes
  • Vi
    Vilas Kashinath Patil Jun 03, 2016

    I am also similar victim. I paid Late fee which I paid well in time before due date even though for the same I received statement for paying late fee. There is no explanation / reason how & what purpose it is late. HDFC may be a greedy as customer is paying the late fee also. Late fee of Rs. 393/- is like "Jizhia Kar". It is better to stop using the card. Free harassment will be stopped.

    0 Votes

hold my salary a/cs funds by hdfc bank

Hold my saving a/cs funds by HDFC
Hold my Saving a/c funds by HDFC
Hdfc Saving account no [protected] got hold my funds by hdfc credit card division.

Hi Indian Consumer Forum.

My HDFC saving account no [protected] has been locked by HDFC creadit card division.all my accounts funds goes on hold. I am not able to do any transaction.

I called lot of times to credit card division of HDFC bank, but they are not responding & not gave me right information.they are misguide me.

They have applied lot of unusual amount on my credit card, lot of finance & services charges.

I am getting in Problem for my daily transaction.

They applied me 40000/ rs amount, but I have used only 40% amount of credit card.

Please help me regarding release my funds, which is hold by hdfc credit card cell.

Pankaj Sharma
Sales Head,
Amar Ujala Publications ltd.
Dharamshala, HP
[protected], [protected]

  • As
    ashutosh tiwari Oct 12, 2009

    Hold my saving a/cs funds by HDFC
    Hold my Saving a/c funds by HDFC
    Hdfc salary A/C. 0062105011040 got hold my funds by hdfc credit card division.

    Hi Indian Consumer Forum.

    My HDFC salary A/C. 0062105011040 has been locked by HDFC creadit card division.all my accounts funds goes on hold. I am not able to do any transaction.

    I called lot of times to credit card division of HDFC bank, but they are not responding & not gave me right information.they are misguide me.

    They have applied lot of unusual amount on my credit card, lot of finance & services charges.

    I am getting in Problem for my daily transaction. I m in very crucial comdition I am unable to give any treatment of my ill mother even I can't provide her any medicine.
    please help me otherwise my mother will die, I m in lots of under pressure and can take any unpleasent step to loss my and my family life.
    they send me settalment on Rs. 27000=00 in verious installments, I m ready to pay first three installments and remaining will be paid by timely. Please help me regarding release my funds, which is hold by hdfc credit card cell.


    Ashutosh Tiwari,
    Mob. 9406886534, 9977330154, 9425946415.

    1 Votes
  • Ta
    Tarun Pal Singh Nov 03, 2013

    Hi HDFC,

    I m.A/C-13741050043844 User. HDFC. Credit Card and same bank my salary A/C and My Personal Loan also. -A/C13741050043844 HDFC 1 Nov-2013 my salary going on HOLD due to My Credit Card Payment amount is 37800rs. So many time I m calling Customer Care but satisfied Answer. HDFC is not Relive my 37, 000/- with day. Next Month I am change my A/C other Bank and Never pay also Personal Loan EMI.

    Tarun Pal Singh

    2 Votes

related credit card

i applied credit card from hdfc bank through website on 4-sep -2009 and i got a call from hdfc bank on 06-sep form [protected], person said give me all your ac deatils and i will send a perosn at your home address . but no body came, and next days from same number some other perosn called me and taken all the detail along with office address and said i will send aperosn at your office address. i was prepared with all the docs but again nobody came to collect it . from that day i am getting calls every day from same number and using absured languag. but no body is coming .
so kindly help me i am scared that nobody misuse this information .
Please Contact me on [protected]
mail id [protected]@metlife.com
Vikas Saxena

  • Rr
    R.Ramamoorthi Oct 10, 2009

    Sir I want to cancel my credit card as im not using it and im having no out standing amount to be paid

    0 Votes

delay in personal loan

(7 days eye washers)

I applied for a personal loan in hdfc bank in chennai branch and submitted all the documents required to them through an executive in hdfc bank. when I gave all the documents I was said that within 7days my loan ll be approved and the money ll be credited and I am happy enough.
as I believed them firmly I waited for a week and then called the executive, he said me that today verification will be over but I was said the same answer for three consecutive days. and when I inquired a senior manager about the status I was damn shocked since he said me that only when the credit section says ok the loan ll be approved.
I thought my loan was confirmed and made some arrangements but still I dint get it approved and as its too late I couldn't move to another bank so I am arranging the money through my friends.
so friends pls be aware of those fraud eye washers and do arrangements only after getting credited the money they may turn aside at anytime.
only god can save all our section of loan seekers

bug in online grievance redressal


Myself Manoj Bhattad, customer of HDFC Bank. I encountered a bug in online complaint through Grievance-Redressal Customer Centre of HDFC Bank. It doesn't accept the complaint even though all the fields are inserted correctly. It prompted error that Check Complaint/Feedback Query. This option is selected from combo-box drop-down. Now tell me, option that selected from available choices; how its going to be wrong.

Somethimes I think, they deliberately leave such defects so that there wouldn't be more no. or rather any complaint for redressal. Similar defect I had addressed in ICICI Bank website for online customer complaint. There was more funny item. Even though if we entered all the fields properly, "Submit" button remained disabled. Actually they dont want us to register any complaint

  • Ic
    ICICI Bank Customer Care Sep 08, 2009

    Hi, we're from ICICI and are sorry to hear how you feel. Please write to us at [email protected] with your contact details and specific issues. We will call you and work to address your issue

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    shrijit patil Nov 26, 2009

    Neither their service support us or if we are trying to get management numbers, emails for direct contacting or complaining that also I am not getting neither from their website . Only phone banking numbers are specified just to talk on phone. For any query or complaint their representative will say ohh.. sir you will get it done in seven days . No one is present to take notice of you and solve your problem quicker. Hopeless service. Only Advertisement... Service ... I think they don’t know the meaning of “ SERVICE” in 21st century.
    Call to this number and verify how many time their customer service executive will receive your call or you need to go to bank and waste your precious time..{No.. 044- 26496327 HDFC bank, Poonamallee Branch..}
    I am not getting a credit card no sorry….. not a single update from last 20 days… again it is going to take more than 1 month .. but their specified duration is 15 to 20 days only…. What the hell they are doing from last 20 days??
    They don’t know the value of TIME .

    [email protected]

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overall banking of hdfc bank

I have not seen such a deliberate harrasment by any service provider and particulary a bank such as HDFC Bank

Thier rep are bid to tourcher and give mental pain as much as to the customers - they are least bother and they dont have any wish that frastrated customer even if go and said this to multiple others.

Not even me i come across many who have been royely screwed up by the such a pathetic service given by the bank.

For one loan closure they have trouble as much as possible and took 4 months to complete the process. Neverthleast they misplaced high amount Rs.28L cheque and didnt have any answer. thier so called unmannered girls rep who deal with loan dept are trained to behave rudely with customers and asked to not to extend any help to custmers

oooof for god sake dear friends pl think before you approach to hdfc bank


overall banking of hdfc bank

HDFC bank
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    arun sinha Mar 30, 2010

    Dear Sir,

    Regretfully I beg to say that I applied for Bank Guarantee a Sum of Rs 50, 000 in favour of sales Tax commissioner Patna for CST No Registration, in Exhibiton road Patna .In this connection I want to say that I have a fix deposit of Rs 50, 000 in your bank having no034444650002981&2998 every day they have some problem and reularly I am visiting in your bankfor bank gurantee but they are telling I have your mobile no I will confirm you .Already I have lost 15 Days behind it and I am not in position to go for other bank for another 15 Days so pl kindly go through the matter and take necessary action this regard so that i can take CST no.

    Thanking You
    with regards
    arun sinha
    AC no-1501070010186


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false commitment of pre approved loan by the bank


This is to bring your notice that, I have an account with HDFC bank from past 1 year, which is again a corporate account.where bank has given an approval for 1.27 lacs pre approved loan.When i have applied for the same they have disapproved my loan, stating that you had made delay in payment in the year of 2000.For that reason we cannot issue the same.Currently I have taken a House loan & Personal loan from other banks. Are these banks sleeping when tey were issuing loan.My only question is with the bank that if they can provide me loan why not my own bank.


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    Karan sareen Mar 29, 2010

    I strongly agree buddy.. I was also told that i am pre approved for a personal loan of 7.5 lacs [Yes, 7.5 lacs] because of my good account balance, Big FD's in bank, Good credit score in CIBIL and so on ... But then again these ###ers dint disburse me the loan saying that the company for which i work has many deafaulters !!! What a crap... What have i done wrong in that case ???? I have a big bank balance and credit score, i use HDFC credit card with 3 lacs of credit limit ... Damm .. what else you want ????? Moreover YOU offered me the Loan, I dint came to you ???????? I feel like going to Consumer court for the same...

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    Irfan1234 May 07, 2010

    bloody ### told me i have pre approved car loan of 3.75 n i went straight away booked ford figo, to my surprise later they said sorry ur loan was approved last month but this minth it didnt. i was like WTF . i was knowing that since i was under d category of pre approved i shud not withdrwa munny or neither fiddle and so gradually i arranged down payment but they say my loan is not pre approved . now ford guys are deducting me 5 k for the booking cancellation charges . HDFC SUCKS

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residence manager of noida sector 18 branch tried to cheat me

This is to state that the behavior of Ms. Neetu Chadha, the Branch Manager of Noida Sector 18 HDFC Home Loans, is simply outrageous. She doesn't seem literate enough to handle customers. Irritated with her behavior we have repaid the outstanding of our loan. Moreover she tried to cheat us by quoting a wrong amount of outstanding. I think if my grievences are not adhered to, I would highlight the matter to all forms of media. I have proof in the form of print outs from HDFC, where a wrong amount of outstanding has been shown. After challenging her she allowed us to speak to a colleague of hers based out of Munirka Delhi Branch, Mr. Rajeev Joseph (who was extremely courteous, his off phone no. 011-[protected]) and he resolved the issue. This lady is so uncultured that she didn't even bother to accept her mistakes and was extremely rude. It seems that hers is the only voice heard in that branch. My husband and I have HDFC accounts since a prety long time, and we are contemplating closing the account. I don't believe that with people like Ms. Chadha on HDFC payrolls, customers should be feeling safe. Let me know if you have a framework of tackling such grieveces. I would wait for 2 weeks to get a call form your org, failing which we would escalate it to higher levels.

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    Paul Amirtharaj Jun 03, 2016

    I applied personal loan in HDFC and gave all my documents!! One day they called me up for verification and I went there. They told that my previous employment relieving order is not authentic and started threaten me to pay them Rs.4000/- to close the file. They took me to a personal glass room and asked me to pay them money. I didn't even receive any money from them and just to reject my application they threaten my to pay them the money!! HDFC is the worst bank ever!!! I am pissed off with their rude behavior, they are just the piece of junk!!

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    Financial Analyst Jun 03, 2016

    HDFC Bank will lose its market Cap starting March end 2008. Due to their poor commitment and services, Grievance Redressal for Escalation of Complaint has registered highest number of complaints till date. Investors will take this opportunity to pool their funds into Nationalized Banks focusing on microbanking.

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