Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Bus and Rail Greyhound Lines Staff rude and unsafe
Greyhound Lines

Greyhound Lines review: Staff rude and unsafe

M
Author of the review
3:46 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

6-25-2025 approx 12:45am
Driver decided to spray LYSOL on entire ceiling because she thought someone in back of bus smoking pot.
One passenger had allergic reaction
Driver had traveler get off to get another bus and then immediately drove off..she did not care if affected traveler was ok or not.
Attempts to get refund unsuccessful...they only want to give voucher...Have NO intention of using Greyhound ever again

Claimed loss: bad reaction to what driver sprayed: it could have been much worse Loss of all ticket money...no offer of even partialHave NO intention of using Greyhound so why are they keeping MY money?

Desired outcome: Return of at least most of ticket price ...have NO use for voucherAn apology for the carelessness would be nice if inadequate

Confidential Information Hidden: This section contains confidential information visible to verified Greyhound Lines representatives only. If you are affiliated with Greyhound Lines, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Greyhound Lines reviews & complaints

Greyhound Lines - customer service 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Greyhound Lines - terrible experience! 24
Greyhound Lines - overcharge and poor customer service 28
Greyhound Lines - losing lost luggage! 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Greyhound Lines - unbelievable horrific experience 12
Greyhound Lines - money never refunded 3
Greyhound Lines - Bus service
Greyhound Lines - cold & unheated bus
Greyhound Lines - bus service/delays/disrespect/customer service/discrimination
Greyhound Lines - bad service and rude employees
View all Greyhound Lines reviews and complaints

  1. Greyhound Lines Contacts

  2. Greyhound Lines phone numbers
    +1 (800) 231-2222
    +1 (800) 231-2222
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number
    United States
    +1 (214) 849-8100
    +1 (214) 849-8100
    Click up if you have successfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number
    International
    +1 (800) 531-5332
    +1 (800) 531-5332
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 531-5332 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 531-5332 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 531-5332 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 531-5332 phone number
    Spanish Language
    +1 (844) 477-8747
    +1 (844) 477-8747
    Click up if you have successfully reached Greyhound Lines by calling +1 (844) 477-8747 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (844) 477-8747 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (844) 477-8747 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (844) 477-8747 phone number
    Groups Of 10 Or More
    +1 (214) 849-8966
    +1 (214) 849-8966
    Click up if you have successfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number
    Refunds
    +1 (214) 849-6246
    +1 (214) 849-6246
    Click up if you have successfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number
    Lost & Damaged Baggage
    +1 (800) 723-3287
    +1 (800) 723-3287
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number
    Report Unsafe Driving
    +1 (800) 752-4841
    +1 (800) 752-4841
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number
    Assistance For Customers With Disabilities
    +1 (800) 345-3109
    +1 (800) 345-3109
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number
    TTY & TTD
    +1 (877) 943-3530
    +1 (877) 943-3530
    Click up if you have successfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number
    Road Rewards
    +1 (800) 268-9000
    +1 (800) 268-9000
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number
    Website & App Support
    +1 (800) 739-5020
    +1 (800) 739-5020
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number
    Bus Charters & Packages Express
    +1 (800) 440-7712
    +1 (800) 440-7712
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number
    Commercial Sales
    More phone numbers
  3. Greyhound Lines emails
  4. Greyhound Lines address
    P.O. Box 660691, MS 470, Dallas, Texas, 75266-0691, United States
  5. Greyhound Lines social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 14, 2025
  7. View all Greyhound Lines contacts
Greyhound Lines Category
Greyhound Lines is ranked 6 among 34 companies in the Bus and Rail category
#04 TrenItalia TrenItalia #05 FlixBus / FlixMobility FlixBus / FlixMobility #06 Greyhound Lines Greyhound Lines #07 Eurostar Eurostar #08 MegaBus MegaBus

Most discussed Greyhound Lines complaints

terrible experience!
1
(opinions to this review)
Greyhound Lines Alternatives
Intercape 329 reviews Indian Railways 140 reviews Trainline 41 reviews Italo Treno 40 reviews FlixBus / FlixMobility 255 reviews