Greyhound Lines’s earns a 1.4-star rating from 622 reviews, showing that the majority of passengers are dissatisfied with travel experience.
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greyhound - trip from hell!
I left Phoenix, AZ Friday, April 6 2007. Arriving at Flagstaff at 3AM, the bus cleaners helped themselves to over $300 from my wallet, which had fallen onto my seat when disembarking in order for the bus to be "serviced". When I protested to staff and driver, police were summoned and told "I was drunk". First, I do not drink. I am a diabetic, and was simply...
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Overview of Greyhound Lines complaint handling
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Greyhound Lines Contacts
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Greyhound Lines phone numbers+1 (800) 231-2222+1 (800) 231-2222Click up if you have successfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 231-2222 phone numberUnited States+1 (214) 849-8100+1 (214) 849-8100Click up if you have successfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (214) 849-8100 phone numberInternational+1 (800) 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if you have successfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (214) 849-8966 phone numberRefunds+1 (214) 849-6246+1 (214) 849-6246Click up if you have successfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (214) 849-6246 phone numberLost & Damaged Baggage+1 (800) 723-3287+1 (800) 723-3287Click up if you have successfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 723-3287 phone numberReport Unsafe Driving+1 (800) 752-4841+1 (800) 752-4841Click up if you have successfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 752-4841 phone numberAssistance For Customers With Disabilities+1 (800) 345-3109+1 (800) 345-3109Click up if you have successfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 345-3109 phone numberTTY & TTD+1 (877) 943-3530+1 (877) 943-3530Click up if you have successfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (877) 943-3530 phone numberRoad Rewards+1 (800) 268-9000+1 (800) 268-9000Click up if you have successfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 268-9000 phone numberWebsite & App Support+1 (800) 739-5020+1 (800) 739-5020Click up if you have successfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 739-5020 phone numberBus Charters & Packages Express+1 (800) 440-7712+1 (800) 440-7712Click up if you have successfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 440-7712 phone numberCommercial Sales
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Greyhound Lines emailsfrank.carroll@greyhound.com100%Confidence score: 100%Supportifsr@greyhound.com100%Confidence score: 100%Support
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Greyhound Lines addressP.O. Box 660691, MS 470, Dallas, Texas, 75266-0691, United States
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Greyhound Lines social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 28, 2025
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Most discussed Greyhound Lines complaints
terrible experience!Recent comments about Greyhound Lines company
Greyhound stealing money from customers to line their pockets


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