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Texas, Dallas 75266-0691
United States
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Overview of Greyhound Lines complaint handling
498 Greyhound Lines reviews first appeared on Complaints Board on Apr 17, 2007. The latest review Trip from Wenatchee Washington to Seattle Washington was posted on Aug 9, 2022. The latest complaint horrible customer service and ridiculous policy was resolved on Jul 13, 2018. Greyhound Lines has an average consumer rating of 2 stars from 498 reviews. Greyhound Lines has resolved 64 complaints.
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Latest Greyhound Lines’s complaints
Greyhound Lines - Trip from Wenatchee Washington to Seattle Washington
We had our Suisse exchange student from 30 years ago come visit us recently with her 2 boys. They left today on the Greyhound bus in Wenatchee. First off, the bus driver WAS SO rude to us! The boys jumped on the bus, there was no one around, and found their seats. She freaked out (after coming out awhile later) and told their mother and I that they needed...
Read full review of Greyhound LinesGreyhound Lines - Bus never showed.
Good afternoon my name is Javon Pinkney & I have a major issue with the bus service I purchased a ticket for 12:25pm here in Fredericksburg Schedule 3630 & I arrived at the station approximately around 12:15pm. I had to reschedule an trip because the has yet to arrive. I’ve already talked to an agent that deals with bookings over the phone & she told me the...
Read full review of Greyhound LinesGreyhound Lines - The Operation of Greyhound Lines
I thought, I purchased bus tickets through Greyhound Lines website as I have done many times before. It turned out to be through a 3rd party vendor (Flixbus). The bus was two hours late, and we were stranded in an empty parking lot in an unfamiliar city. We ended up getting a hotel and purchasing another bus ticket (Greyhound Lines this time). The bus wa...
Read full review of Greyhound Lines
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