CB Bus and Rail Greyhound Lines

Greyhound Lines review: I pray I never have to use Greyhound again.

Heshima of US

Dec 20, 2025 9:11 pm EST

Featured review

2 weeks ago I traveled to Greyhound to Cincinnati, OH from Luftin, Texas. Everything went well until we arrived in Louisville, KY. We had to get off the bus for the next driver. We were told to be back at 2:45 pm I think as the bus would depart at 3;05. We waited until an hour past that when another driver came in notifying us that they could not find our driver. It would be another hour passed before a driver arrives but don't have the key to bus and would have to go to the garage to get key which would take another 90 minutes. Today I would travel back to lufkin and would get a message that bus would be 1 hour 25 mins late. This bus would also be an additional 2 hours and 25 mins late with no updates at all. The picked us up on the side of road with no access to restrooms, in the cold where I would also be on hold for customer service for nearly .30 minutes. Because the bus was so late I missed my connecting bus. I had to call customer service again spend another 40 mins on hold to assign me a different bus. I am so disappointed at the lack of communication from Greyhound on both trips. Sometimes waiting Mayne more bearable if communication was proper.

0 comments

Add a comment

Greyhound Lines - customer service 26

Resolved

Greyhound Lines - terrible experience! 24

Greyhound Lines - overcharged me and left me on hold forever 28

Greyhound Lines - losing lost luggage! 23

Resolved

Greyhound Lines - unbelievable horrific experience 12

Greyhound Lines - money never refunded 3

Greyhound Lines - Bus service

Greyhound Lines - cold & unheated bus

Greyhound Lines - bus service/delays/disrespect/customer service/discrimination

Greyhound Lines - bad service and rude employees

View all Greyhound Lines reviews and complaints

Greyhound Lines Contacts

Greyhound Lines phone numbers

+1 (800) 231-2222

Click up if you have successfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number

United States

+1 (214) 849-8100

Click up if you have successfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number

International

+1 (800) 531-5332

Click up if you have successfully reached Greyhound Lines by calling +1 (800) 531-5332 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 531-5332 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 531-5332 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 531-5332 phone number

Spanish Language

+1 (844) 477-8747

Click up if you have successfully reached Greyhound Lines by calling +1 (844) 477-8747 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (844) 477-8747 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (844) 477-8747 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (844) 477-8747 phone number

Groups Of 10 Or More

+1 (214) 849-8966

Click up if you have successfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number

Refunds

+1 (214) 849-6246

Click up if you have successfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number

Lost & Damaged Baggage

+1 (800) 723-3287

Click up if you have successfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number

Report Unsafe Driving

+1 (800) 752-4841

Click up if you have successfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number

Assistance For Customers With Disabilities

+1 (800) 345-3109

Click up if you have successfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number

TTY & TTD

+1 (877) 943-3530

Click up if you have successfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number

Road Rewards

+1 (800) 268-9000

Click up if you have successfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number

Website & App Support

+1 (800) 739-5020

Click up if you have successfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number

Bus Charters & Packages Express

+1 (800) 440-7712

Click up if you have successfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number

Commercial Sales

More phone numbers

Greyhound Lines emails

frank.carroll@greyhound.com

100%
Confidence score: 100%

Support

ifsr@greyhound.com

100%
Confidence score: 100%

Support

Greyhound Lines address

P.O. Box 660691, MS 470, Dallas, Texas, 75266-0691, United States

Greyhound Lines social media
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jan 13, 2026
View all Greyhound Lines contacts