United States - 91107-6071
this pre-paid credit card was to contain $50
it had to be paid in cash
when tried to register over the phone, i unwittingly provided my social security number
was forwarded to the activation clerk who told me their computer system was slow and to hang up and call back in 5 minutes
when i called back i was told there was a "bad french error, goodbye"
tried again and it happened again
i realized it was a scam
i would like my $50 back and my $9 activation fee refunded.
Sorry for your regrets regarding purchasing Green Dot Cards or Money Pak but there is alternative way of...
Green Dot online seems like a good deal on the outside but once you sign up with them they say that it takes around 7 to 10 days to receive the card you can receive your card faster with rush service. I elected the rush service I was told it would be ship to me in two days, it actually took longer then the standard shipping rate for me actually to receive the card in hand. This is after I had to call back about and hassle the company on the fact they total screwed up the order and the fact that I ordered rush service. The person I talk to was a manager who said that he would re-send the card out and actually had the nerve to try and recharge me for the rush fee, I told him that he should refund the price of the shipping since they completely blew the shipping in-the first place, we had to compromises and I did not get a refund and he paid for the rush reshipping charge.
A host of smaller problems later I thought everything was ok I had made some deposits with a money pack and everything went good. I needed to move some money from one of my accounts and I noticed that Green Dot offered a ACH Transfer service so I thought this would be a straight forward process so I gathered all the important information and I sent my bank the information (Green Dot is extremely cryptic about how this process works). My bank processed the wire transfer and then I checked my Green Dot account and nothing I called Green Dot they said there had been no activity on my account and showed no income deposits. Then a Green Dot Supervisor named Michelle (Batch ID #4370) got on the phone and she and I called my bank and spoke with the branch manager who in turn told her, that the the wire has been completed and the money had been taking out of our customers account . Michelle verified with my banks branch manager the routing and account numbers used for the transfer after the verification see didn't know what was going on and asked me to wait until the next day to see if it clears. I told her that I needed to speak with another manager higher than her and then I asked for a area manager I was put on hold (It took them 30 to 40 minutes to find someone) once they they got back to me a Green Dot Customer Service Area Manager named Ann picked up the phone and proceeded to inform me that she was research the problem while I was on hold. She told me that all incoming wires needed to be received by (9) nine am and that mine was going into my account the following day I was not to happy about this considering it only takes (2) two hours to complete a wire transfer but anyway I knew where my money was.
The following day I went to the ATM to check my Green Dot Account and low and behold it was empty I promptly called Green Dot Customer Service and asked for Ann (this after I battle the phone system for 30 minutes). Ann was not available but an Green Dot Area Manager ( of what area I don't know he would not specify) a man named Edward proceed to tell me that he did not see any income transfers and that he was stuck and did not have any data to work with. I explained to him the situation and asked him where are my funds he could not give an answer when, I explained to him that a national bank, two sets of managers from two different banking intuitions acknowledge the fact that money has been moved from on place to another and, A Green Dot Customer Service Area Manager actually admitted that the funds were present at the Green Dot facilities the only thing he could say is don't want to give you wrong information but could you call back tomorrow and see if it has posted but I don't think it will I told him I would be making a complaint against there company with the U.S. Government.
Needless to say it is not worth it to purchase one of this cards for any reason your going to get screwed some how and it's just going to be a GIANT waste of time I don't even know if I am going to get my money back. SCREW GREEN DOT
When something sounds too good to be true, it usually is. This is even more proof of that saying. About 1 month & 1 week ago my cousin called me all excited about getting a check for $950 from GDE. She cashed her check, no problem, oddly enough she even checked with her Bank, which she was told it's a REAL check. My Fiance and I, who have a baby on the way, figured hey, let's try it! So we filled out the form, too. Yesterday he got his check for the amount of $2, 007.93. We figured hey, cool, we can catch up on some bills and put the rest to our wedding! That is until our Bank told us that the check is not only fake, BUT, US Bank (Which, if you've gotten checks from the "company" you know it's drawn on US bank!) and MoneyGram (Also listed on the check) no longer do business together. AND that the check number was cashed in 2003 BUT for a much smaller amount. Needless to say, we were very upset. I have never read any complaints about GreenDotMail.Com, guess I should have been searching for GDE all along. But, the bank also informed us that if we attempt to cash it that he would go to jail for a bad check, which we both find odd cause it's not really his fault, but, it's FL law, I suppose. We turned everything over to the police, since, thats what we asked to do. HOPEFULLY something gets figured out here. We'll see. But, I guess if you get a check less than 1, 000 it will be cashed??? By WalMart or your bank! If it's over 1, 000, then forget even trying, you'll go to jail and the "company" GDE will just use your Social for whatever they'd like!
On 04/24/09 I received a fake check for 2017.48. My bank verified it was a fake and went on the website and start pulling up all the complaints on this business. They said in the letter that it was a cash grant and to send green dot back 200.10 on a greendot card and fax it to them. I have reported it to the credit agencies but it would really be lovely if the authorities would catch up with these dishonest people. (Man can't see it all but GOD does and he knows you and you will be punished and most of the time your families too!)
This stupid greendot crap is unbelievable. After purchasing a reloadable greendot visa and faxing all my...
I just purchased a Walmart MoneyCard/Visa Prepaid Card last month as a gift, not realizing that the...
First, I know this is really long. OK, it's a novel, but my ordeal with this company has been ongoing...
I received a card in the mail stating that they were looking for people to hire to work out of their home...
Well, in short I'm not happy with a credit card company that asks for your social security number over the phone, and then informs you electronically that your number is invalid. You cannot get your account started, and when you think you can by (giving the number) the phone call goes nowhere. It seems that many people are writing about this alleged credit card company and the losses are building up financially.
In addition, the account number sent is only 12 digits long when in fact the one the electronic message asks for is 16 digits long. There should be a more direct way of talking to these people, not their electronic message system. I don't know presently whether I can get my refund because I keep getting the runaround. I would not chose this company if I had to do it again. Moreover, it's been more then two weeks since I ordered and my card has not arrived. They want you to put your whole paycheck into their account. Don't do it. It's too risky!!!
I had purchased a Green Dot card on March 24, 2009. I had put money on the money pack card from my Federal Income Tax. I put 45 dollars on the card. My prepaided rush card was not part of their prepaid cards so my money would not go on there. I call Green Dot the same day and I am still waiting on my money. They told me I will recieved my money within 7-10 business days. It been 2 weeks, that is just not right. They are bascially getting people money, that why you can not get a refund from the store. I say somebody need to make money off them by getting our pocket money back.
I had put $60.00 Dollars on my card March 12, 2009 and on Friday March 13, 2009 before noon the money was taken out for gas and Caller ID? I had my card in my possession at time of these so called transactions! I would like my money returned to me now. Sandra Mendez 12433 Firestone Blvd Norwalk Ca 90650 My Account #[protected] Exp 8/10 Green dot gold Visa Thank you Sandra Mendez My e-mail address is [protected]@yahoo.com
I put $20.00 on my greendot card on 03-18-2009 and I when to check my card to see if it work I try buying...
Not until after you made your "non-refundable" payment and receive your receipt for reloading their prepaid "greendot refill card" do you learn that you cannot even log in to add the funds for 60 minutes. If you purchase the refill card because you need to pay a bill online such as to get a service turned back on that was overdue, you will add an hour wait to the time it takes to have that service restored.
CVS, Walmart, and others do not have this restriction, only Walgreens.
Green dot refunded me my money... Thanks green dot on 03-02-2009 so be patient maybe they are sincere but overloaded... Sorry for the complaint green dot but you really need to get it together. It takes 2 seconds to take our money now give us a live support team in case of a mishap...
On 02/06/09 at Rite Aid on Cherry and Bancroft I went to reload my GreenDot prepaid card not realizing it expired on 01/2009. It took the reload, but when I tried to use it to pay my bill, this is when it came to my attention. When I called Rite Aid, they referred me to GreenDot, where there is not one live person to speak with. Then I received another card in the mail. It was a mastercard, so I was thinking maybe they loaded my balance of 60.00 on that card so I tried using it and it said zero. So I called Rite Aid back to see if they had a live support number and they gave me a number where I reached a live operator and she said they could not transfer the balance of a Visa to a Mastercard so she would have to send me a refund and this was in the middle of Febuary and I still have not received my refund nor can I get in touch with anyone live...So basically they stole my money that I really need for a bill.
I was told that activating a second would cost $19.00 and if I contact
the web site within 24 hours I would receive $10.00 rebate for adding the second card. I contacted the website as told but was not able to get the rebate page as promised, then I called customer service to complain and was sent from one recorded message to another with no human contact.
Greendot is a very unscrupulous company and should be made to meet the standards of ethics that will be of greater help to customers instead of taking advantage of people who have credit problems and can't get treditional credit cards
Purched insurance theft or loss protection .
i was told $20.00 with $10.00 returned by visiting above site. The $10.00 was not returned to my account.
After having a Green Dot card for some time, I was offered a Green Dot Premier membership. The enrollment fee for this was 19.95 but if you signed up that day you would get 10.00 credit to your account if you sent an email to [protected]@greendotcorp.com with the correct information. This was in October, they charged me the 19.95, I never saw the $10.00 credit.
In addition, the monthly fee for the Premier membership is advertised 9.95, or 4.95 is you direct deposit more than 750 per month. My paychecks are currently direct deposited on to this card and total more than 1800 per month. Yet, I am still charged the 9.95 per month. The numerous times I have tried to contact their customer service, I have been unsuccessful, it only has automated options. This company is taking advantage of people who do not have many banking options, I would not recommend them to anyone.
I went to Rite Aid. to buy a greendot.com card and they explained the proceed of the card. On the first of this month brought a greendot.com debit card, I put about $20.00 on the card, and they told me, the card is temporary and they told me, that I will recieved a permanent card, but it's a joke. I will to file report to consumer affair about this solution.