United States - 91107-6071
On 02/06/09 at Rite Aid on Cherry and Bancroft I went to reload my GreenDot prepaid card not realizing it expired on 01/2009. It took the reload, but when I tried to use it to pay my bill, this is when it came to my attention. When I called Rite Aid, they referred me to GreenDot, where there is not one live person to speak with. Then I received another card in the mail. It was a mastercard, so I was thinking maybe they loaded my balance of 60.00 on that card so I tried using it and it said zero. So I called Rite Aid back to see if they had a live support number and they gave me a number where I reached a live operator and she said they could not transfer the balance of a Visa to a Mastercard so she would have to send me a refund and this was in the middle of Febuary and I still have not received my refund nor can I get in touch with anyone live...So basically they stole my money that I really need for a bill.
I was told that activating a second would cost $19.00 and if I contact
the web site within 24 hours I would receive $10.00 rebate for adding the second card. I contacted the website as told but was not able to get the rebate page as promised, then I called customer service to complain and was sent from one recorded message to another with no human contact.
Greendot is a very unscrupulous company and should be made to meet the standards of ethics that will be of greater help to customers instead of taking advantage of people who have credit problems and can't get treditional credit cards
Purched insurance theft or loss protection .
i was told $20.00 with $10.00 returned by visiting above site. The $10.00 was not returned to my account.
After having a Green Dot card for some time, I was offered a Green Dot Premier membership. The enrollment fee for this was 19.95 but if you signed up that day you would get 10.00 credit to your account if you sent an email to [protected]@greendotcorp.com with the correct information. This was in October, they charged me the 19.95, I never saw the $10.00 credit.
In addition, the monthly fee for the Premier membership is advertised 9.95, or 4.95 is you direct deposit more than 750 per month. My paychecks are currently direct deposited on to this card and total more than 1800 per month. Yet, I am still charged the 9.95 per month. The numerous times I have tried to contact their customer service, I have been unsuccessful, it only has automated options. This company is taking advantage of people who do not have many banking options, I would not recommend them to anyone.
I went to Rite Aid. to buy a greendot.com card and they explained the proceed of the card. On the first of this month brought a greendot.com debit card, I put about $20.00 on the card, and they told me, the card is temporary and they told me, that I will recieved a permanent card, but it's a joke. I will to file report to consumer affair about this solution.
I bought a Green Dot-Visa online shopping card at a Rite Aid store. I tried to register it online but none of the numbers, either on the envelope, on the card, or on the store receipt, was the right registration number. On the website, non of the examples of cards looked like the Online Shopping Card I have- mine is orange. I didn't just pick it up on the street somewhere, I bought it from a reputable store! How can I rectify this? Can the card be exchanged by Visa (after all, they put their name on it!) for a gift card, like one I used before with no problem? Will the store take it back? It hasn't been used! I really need this money- I spent $200 and that is a lot for me. Please help!
On January 7th, 2009, after changing jobs i was issued my pay from my new job. I needed to send a payment, I...
Can you please return my $92.00 in the form of a check from the Walmart Money Card that stole my money. I had...
I have had issues with your card since day 1, as now as I browse the internet, I see that others have also...
We purchased a Walmart money card / Green Dot. Finally got it activated and tried to purchase an item on the internet, and was refused authorization.
What is the solution for this problem? My life stands on hold because of this problem.
i purchased this card and when i activated it they cond me into upgradeing to the premire version and gave me a web site to go to and yahoo or google never herd of it.
1. Comcast tried to put through a payment of $230.05 on Nov. 1, 2009. It failed six times. We had the correct information because I called them ALOT of times. Comcast won't try again and I don't blame them. 2. The money had to sit until the 12th when I could withdraw it. But a fee came out immediately for the monthly billing. If it had been paid when it was supposed to be paid, there would not be the deduction at the time.
3. I have to wait for my card to arrive in 7 to 10 business days. Nov. 1, 2009 to Nov. 14th, 2009. I may get it today we will see. Today is Nov. 14th. The representative I spoke to said that it could come on the 17th too. (So much for 10 business days). I am unable to get my cash back until I get the card.
4. They have told me about the "premier rebate" four times now. I have yet to find it. The customer service rep this last time, told me that they were having system problems and to wait for 2-3 hours and it should work. I have rechecked with them each time on the address. Well, I still haven't found my $10.00 rebate web page.
I am soooooo disgusted with this company. I am telling Krogers what I think of their prepaid cards. They don't want to be associated with them! It has been nothing but a big fiasco. What a mistake I made in picking them.
Thank you - Crystal R. Connelly
I purchased from RadioShack a GreenDot Mastercard. After paying the fees, and etc. 29.00 taken off for Premiere Account. A rebate should be available online for ten dollars to credit the account. However, as others (I have read about online), it is not possible to obtain this. There is no such website and it is probably a scam, and it needs to be set right!
Money, these days is even more precious.
I purchased a green dot card, and money pak card to load them to do my hotel lodging. Needless to say, using green dot was the biggggggest mistake of my life. I put money on the card to pay for our hotel, and had cash for our vacation activities and food. Well, I had to go into our food and activity money since I did not have lodging as done trying to use the green dot card. Buyers also beware of expedia, I originally booked through them and they messed me up and this mess up with green dot added to making my first attempt at a vacation for my two daughters a major mess up. I am a single mom, and wanted to do something special for my kids. Thanks green dot and expedia, you made our trip unforgettable but not in a good way... I will never use either of the two again, and vow to warn each and everyone that will listen. ~buyers beware~
they are charging me when i dont even have anything on the card ii dont think they should charge u unless you are using the thing so now my card is over balanced so when i put the money on the thing it is going to cost more to get it paid off than it is to use it if i wanted that problem i would have got a real credit card
i just got it to pay the house bills that is it when the money on it was gone i thought that was it till u put more but no they keep racking it up till it is going to be outragous
I purchased a preloadable Visa card from Greendot.com at the grocery. Normally I use fixed preloaded cards, with no problem but these were not available in amounts over $100; and on-line companies insist only one card be used. The Greendot card cost $9.96 and I loaded it with $150. to use on-line. I did read the fine print. I used the card to make the purchase but within days asked for a refund. During the refund process the month changed and the card (after only 10 days possession) acquired a service charge of $4.95 deducted from the balance. I knew this would happen, it was not their fault. Soon afterwards I made my purchase 0f $107.94. I then called and canceled my card which showed a balance of $37.11. When I received my check it was for only $24.96. According the the fine print, if canceled within one month there would be no cancellation fee. Obviously I missed something which authorized them to charge me another service fee of $9.15. I could dispute this but since telephone contact with a live person is virtually if not actually impossible it is not worth the money to discover why, let alone correct and get a refund, of this amount. I held this $9.96 card for one month and paid $14.10 in additional fees for a total user cost of $24.06.
On a positive note, I later found a Preloadable ($20-200) Visa called "The Ideal Gift" at Safeway grocery which has no monthly fee for a year and it sells for only $5.96. If purchasing an amount more than is loaded you need to know what is on the card and have them ring that amount exactly or it may say the card is empty, but this is a small matter. (www.giftcardmall.com) Why mention this card - because it means greendot can not justify their charges as normal.
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