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Green Dot review: Account hacked and account to over by unknow ( 1 comment)

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1:04 pm UTC
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$40,673 and some odd cents was stolen from my account. They left me an eight dollar balance when I called for the dispute because items are being used at Black market cash app and green dot bank admit it my account was taken over but they still found the dispute not in my favor because when they look, it's not my telephone number it's not my email address it's not my mailing address, but they still when against me up-to-date minute by account was taken Over.

Claimed loss: $40,673.76

Desired outcome: A cashiers check mailed to me for the amount that stated in here

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M
M
Ma'am Waukazoo
US
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Jun 19, 2026 3:03 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I put $2,200 in my savings account on green dot debit. All of sudden, it was all gone. I contacted them right away, asking where my $2,200 went. A day or two days later, $2,050 was back on my savings. The next day, all of it was gone again. I never unsaved the $2,200 on my debit card. Then I asked and I was told that and finally got a copy of authorization transactions: ONLINE PMT.-CHA.SE and ONLINE PMT-AMERI with no merchant location, MCC. Category: NA, MCC Code NA, Zip Code and Address: NA. I am fighting, hoping someone would do a class action suit. I been communicating with Green Dot, but I am denied, every time I send emails. I don't have an account with CHA.SE and AMERI. I never made any payments to CHA.SE and AMERI while I was a customer with Green Dot since 2011. I don't know even if those two companies exist.

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