Menu
Green Dot company logo
Green Dot
customer service contacts

Green Dot
customer service contacts

Learn how the rating is calculated

791 complaints
134 resolved 657 unresolved
File a complaint Table of contents
Claim listing
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of Green Dot. We promise not to send you any unrelated messages
Share
ComplaintsProfile
ADVERTISIMENT

Green Dot headquarters

3465 E Foothill Blvd.
California, Pasadena 91107-6071
United States

Green Dot phone number

218 212

Green Dot website

What category is Green Dot related to?

Green Dot is related to the Business & Finances category.

What are the social media accounts of Green Dot?

What is Green Dot's Facebook?
Connect with Green Dot via Facebook at Green Dot
What is Green Dot's YouTube?
Like, share & subscribe to Green Dot on YouTube at Green Dot
What is Green Dot's LinkedIn?
See Green Dot's portfolio on LinkedIn at Green Dot
ADVERTISIMENT

Overview of Green Dot complaint handling

791 Green Dot reviews first appeared on Complaints Board on Jan 9, 2008. The latest review Refund of Unauthorized Transactions was posted on Jun 24, 2022. The latest complaint moneypak card was resolved on Aug 27, 2018. Green Dot has an average consumer rating of 2 stars from 791 reviews. Green Dot has resolved 134 complaints.

Additional information

Mailing Address
P.O. Box 5100, Pasadena, CA 91117

Is ComplaintsBoard.com associated with Green Dot?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Green Dot Customer Service. Initial Green Dot complaints should be directed to their team directly. You can find contact details for Green Dot above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Green Dot. Discuss the issues you have had with Green Dot and work with their customer service team to find a resolution.

ADVERTISIMENT

Latest Green Dot’s complaints

A
5:02 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Green Dot - Refund of Unauthorized Transactions

I closed my account due to unauthorized transactions and it took months for the charges to get refunded and now that the money is on the Walmart Mart Money Card account that I can't access or get the money off of. They asked me to send copies of my ID and a document for address verification and I did so after that Green Dot supposedly sent out a refund...

Read full review of Green Dot
M
6:22 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Green Dot - Never received my irs refund

I have been awaiting my IRS refund since Feb 2022. I finally contacted the IRS in May of 2022 in which they informed me that my refund was sent to Green Dot bank on Feb 24th 2022 and provided me with a phone number. I then contacted Green Dot and the rep confirmed they did receive the check from the IRS and it was mailed out, however it does not show it ha...

Read full review of Green Dot
B
1:12 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Green Dot - Pre-paid gift card

On 11.1.2021 I purchased a pre-paid gift card for $101.00. I then registered that card as instructed. I attempted to use the card and was told that the purchases was declined. I contacted customer service and was told that the card had been on October 2021 used by someone else. I've reqested a refund several times, but they refuse. They requested that I...

View 0 more photos
Read full review of Green Dot
ADVERTISIMENT
See all complaints