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California, Pasadena 91107-6071
United States
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Overview of Green Dot complaint handling
791 Green Dot reviews first appeared on Complaints Board on Jan 9, 2008. The latest review Refund of Unauthorized Transactions was posted on Jun 24, 2022. The latest complaint moneypak card was resolved on Aug 27, 2018. Green Dot has an average consumer rating of 2 stars from 791 reviews. Green Dot has resolved 134 complaints.
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Latest Green Dot’s complaints
Green Dot - Refund of Unauthorized Transactions
I closed my account due to unauthorized transactions and it took months for the charges to get refunded and now that the money is on the Walmart Mart Money Card account that I can't access or get the money off of. They asked me to send copies of my ID and a document for address verification and I did so after that Green Dot supposedly sent out a refund...
Read full review of Green DotGreen Dot - Never received my irs refund
I have been awaiting my IRS refund since Feb 2022. I finally contacted the IRS in May of 2022 in which they informed me that my refund was sent to Green Dot bank on Feb 24th 2022 and provided me with a phone number. I then contacted Green Dot and the rep confirmed they did receive the check from the IRS and it was mailed out, however it does not show it ha...
Read full review of Green DotGreen Dot - Pre-paid gift card
On 11.1.2021 I purchased a pre-paid gift card for $101.00. I then registered that card as instructed. I attempted to use the card and was told that the purchases was declined. I contacted customer service and was told that the card had been on October 2021 used by someone else. I've reqested a refund several times, but they refuse. They requested that I...
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