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Green Dot Customer Care Service

Green Dot Corporation

3465 E Foothill Blvd.
Pasadena
California
United States - 91107-6071

Customer Support Phone Numbers

 

Green Dot Complaints & Reviews

Green Dot / customer service failure

Ro
Ronald Noonan on Jul 14, 2017
4647 3300 0260 5238 See account notes. Posted nonline due to service level. There are many better options. If you want to be able to get your cash " Go " somewhere else. It took 28 days to get funds deposited cashiers check deposited via the on line check deposit. Which is another third party...

Green Dot / green dot

To
Torrey Washington on Jul 11, 2017
Hi, my green dot card was stolen on June 27, 2017 and use without my permission and my funds use..my name is Torrey Washington I received $897.00 for one check from social security and another for$312.00 my address is 650nw122st apt 206 .my email address is Torreywashingto2@gmail.com, my...

Green Dot / I have not received my card yet and it has been past 7 days

Ap
April R. on Jul 6, 2017
Hello. To whom it may concern, I have not received my green dot card and I put 40.00 reload at Walmart on my card on June 22, 2017. I have called several times to find out why my card has not been mailed and I asked several times if it was mailed out and your customer service advisor...

Green Dot / prepaid debit card

Ad
Adkins907 on Jun 22, 2017
I loaded 375.00$ at 10:23 pm at a holiday superstore gas station in anchorage Alaska on the corner of Boniface and Northern Lights BLVD. The teller a pregnant lady named Felicia did not give me a receipt so I took a picture of "her copy" when she was recounting the money And unaware I wa...

Green Dot / green dot prepaid debit card unable to be activated and no customer service could help

Li
LightBliss on Jun 20, 2017
I purchased a Green Dot reloadable visa card and loaded it up at the bank with hundreds of dollars. Then when I went to activate it today on June 20, 2017, the website said it would not activate it. I tried almost a dozen times and just got messages like: "We're sorry, but we are unable to...

Green Dot / greendot customer representative complaint

Sh
Shon35 on Jun 14, 2017
Hi. I booked a hotel on hotwire June 13 2017. The website messed up my reservation somehow so hotwire refunded me and said it could take 7 days. I told them i couldn't wait that long because my children and i need a place to stay tomorrow. So they said your bank can expedite it. So i...

Green Dot / very unhappy customer

Mr
Mrs.McFadden on Jun 13, 2017
I would have never purchased a green dot card the only reason why I did is because the currency exchange I cash my checks at carry this piece of crap card first off I've filed a dispute and did everything I was supposed to do and they tell you ten days we'll let me tell you it's been two...

Green Dot / customer service/ holding funds

Mo
Mommyofk on Jun 13, 2017
My funds are being held due to a block on my card which the corporate manager said it was no fault of my own.. i submited excatly what was asked for which was my idenfication card.. All the supervisors as well as corporate manager were all very rude hung up in my face more than twice on...

Green Dot / green dot card

Th
theard27 on Jun 1, 2017
I purchased a green Dot card for my son in April. He was so excited to use his card. When he tried to use it for the 3rd time today he had a negative balance. We wasn't sure why until I called and it said he was charge a monthly fee for May and June. I was unaware of a monthly charge when...

Green Dot / green dot card

Al
Allie munoz on May 23, 2017
My card was hacked and I had $300 stolen from me. When I reported it, the rep only wanted to disputed 2 transactions only coming out to about $80. I was told I didn't need my card anymore cause it was locked and they would send me a new one. I can not get ahold of customer care unless I...

Green Dot / where is my refund check

Pe
Peechis on May 23, 2017
I purchased several (8) Visa cards at local Walmart for week long trip. Tried to get gas at the same walmart for the cards were purchased at (after activating cards) ALL cards were declined... went back into the Walmart store was told there wasn't anything they could do about it. I called...

Green Dot Moneypak / moneypak

Mo
Moneypak Customer Service on May 19, 2017
Hello. We are sorry for the issues that our customers are having. Our website is currently experiencing technical difficulties. We are working diligently to resolve the matter. Please contact us directly at greendot.moneypak@tech-center.com so we may better assist you. Again, we are sorry...

Green Dot / green dot service is excellent. representative is questionable

El
Eli C on May 16, 2017
I love my Green Dot card but I cannot stand seeing the face of Steve Harvey as your representative! Unkind individual. Have you read the reviews on him? So what he has TV shows? He's a bafoon who degrades people disquised as humor. This individual should be researched thoroughly. You may...

Green Dot / walmart prepaid visa

Gr
Green dot sucks on May 9, 2017
Green dot is a terrible company that does not listen to their customers because they have no respect or appreciation for them. I had a Wal-Mart prepaid visa card for over 4 yrs and direct deposited my paychecks e/o week. I used the card for everything. I originally got it because of le...

Green Dot Prepaid Visa / unauthorized credit card charges

Se
sean mathis on May 4, 2017
I put 150.00 on my card on the 2nd paved cable of 100.00 an now it is saying I have 3.00 dollars on my card where did the 50.00 go I did not make any other purchases an money was taken off I want my money returned I work hard for my money an would like it returned.This is the 2 and time...

Green Dot / my tax refund

Av
Averyion on Apr 21, 2017
I was suppose to receive 1576, on my tax green dot card. I received $1160? Where's my money. I just talked to my tax preparer whole amount was $1978, I should've received $1576 on my card. Also signed up for direct deposit when he completed my taxes, I didn't receive the $25 for direct deposit of taxes.😠. I'm missing a whole $400@something dollars.

Green Dot / greendot mastercard prepaid

Me
mel37033 on Apr 19, 2017
I called to activate my greendot card with automated system. The system was slow or lagging during the call. It asked for a birthday my daughter entered hers not mine. The system stopped nothing was said to confirm the entered date. I called 8882808279 to give a address with the card...

Green Dot / prepaid card

Aj
Ajisode on Apr 16, 2017
Im making a complaint for a prepaid card i bought a few days ago. I mistakingly left my normal card home and purchased another to use lift rides. I completed all information but the card has a hold on it due to my name change over a year ago. The customer line said to submit my id to...

Green Dot / green dot visa

Ra
RaeAnnS on Apr 14, 2017
I bought a $50.00 Green Dot Visa debit card today (4.14.17) for a $51.00 at Dollar Tree. When I got it home, I noticed it said you had to register it, and it would deduct $9.95 before any other transaction. So, I decided I didn't want the card. Dollar Tree's receipt gave a number...

Green Dot / unauthorized credit card charges

Ro
roxanncruz on Apr 7, 2017
3-22-2017 filed claim #02944717 4-02-2017 filed claim #03105037 3-05-2017 filed claim #03180254 I called my card in stolen and my card was left open for another week. All the transactions done on my account were unauthorized. I filed a police report and filled out dispute forms for the...

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