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Green Dot Customer Care Service

Green Dot Corporation

3465 E Foothill Blvd.
Pasadena
California
United States - 91107-6071

Customer Support Phone Numbers

 

Green Dot Complaints & Reviews

Green Dot / my credit card

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rosemarycourtney on Sep 19, 2017
I went to use my card and there was two companies that I never heard of that took money from my card . my case number for disbuit is 6029796, I am hoping to get my money back on my card, I was told to call these companies and try to resolve this they will not speak with me. so now I am...

Greendot / everything

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Dbrhgldmn on Sep 15, 2017
Greendot is [censor]. They are always having problems. Customer service is very rude. No communication skills what so ever. Because of greendot, I have missed very very important meeting and such. They never update you on what is going on with them. Like for example. The send money option...

Green Dot / green dot cash back visa debit card

Ja
Jamiedp on Sep 14, 2017
I bought my cards from local store!I had 2 buy 2 cards to put $500 each on them 1 was for me the other was for my Boyfriend!i was able to use my card 2 times he was able to use his once next thing u know they locked them so we thought well when we get our cards n the mail this problem will...

Green Dot Moneypak / loading!!!

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steven tynes on Sep 5, 2017
I brought green dot reload card $500 I went online to put funds on my card message come up we need to check identity before we load your card please upload state ID or Drivers license. We will get back to you in 30 minutes. After I upload my ID they tell me two days. I was loading the...

Green Dot / my reward debit visa

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Woodrow Bradley on Sep 3, 2017
Having trouble making purchases with this card says card isn't valid although money still remains on the card please refund my money I've asked this several times in the pass no longer have a need for this card causing me too much trouble card number 4143 9800 1336 3950 Card Holder Woodrow...

Green Dot / debit card

Ed
Eddyashley on Sep 2, 2017
They have no customer service, everything is automated. They are not secure in any way, and when my card was stolen they did cancel it but did not update me or give me a way to check on the status of the fraudulent charges. They charged me 5 bucks to deactivate the card and order a new one...

Green Dot / visa card

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Tara Pearson on Aug 28, 2017
I cancelled my card about 2 or more weeks ago. I had a deposit coming to it and was expecting a check in mail instead. The deposit was still put on the card. I went to get groceries on August 26, 2017 and was not able to purchase all that I needed because my card didn't work. I will not be...

Green Dot / crappy customer care, [censor] money card.

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Slicwilli on Aug 24, 2017
Got my Walmart money card hacked into. called thier support center and got the run-around. sent numerous letters to corporate and got no response.3 weeks went by before I received a letter stating they would reimburse me.3 more weeks and I haven't been reimbursed. called corporate office...

Green Dot / customer service

Js
Jshaunte1 on Aug 21, 2017
I called customer service and the lady wasnt helping me so i asked to speak to a supervisor and she refused to then i asked for her id number and she refused to give it to me. So now im submitted this complaint form but also because i have a job in legal service im going to take thi...

Green Dot Moneypak / prepaid $5.95 card

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Gertrute on Aug 18, 2017
I buy these cards all the time and scratch off the 14 digit numbers on back then my son calls me from out of town and I give him the numbers and he uses them however but I purchased one on 08-08-2017 at dollar general and when tried to scratch numbers off card some of the numbers were...

Green Dot / rude customer service from green dot agent

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chelseakelly3016 on Aug 9, 2017
Good afternoon gentlemen of green dot the present note is to greet them and at the same time I communicate to you my inconformity with the agents of the customer service, they are very rude and impolite and please I would like to a supervisor to call me, since I have the time of the call...

Green Dot / green dot credit card

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Greendotkaren on Aug 8, 2017
I purchased this card for my 14 year niece and didn't know we had to provide our social security number to activate it. I'm not applying for credit with them, I already paid for the card and not proving them my social security number. I will contacting the Better Business Bureau. I...

Green Dot / very rude cs rep

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Crystal Prayer on Aug 4, 2017
8/4/17 4:30pm CDT. I spoke with a very rude non-American rep on the customer service line. When I asked her to go over my transactions with me to make sure there was no fraud on my acct, she told me "I" needed to look up my acct online, and call them if I see anything wrong. In other...

Green Dot / stolen card information

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Jason Macias on Aug 4, 2017
My card information was stolen . Someone in Costa mesa CA, wemt to 2 dofferent 7/11 locations within an hour and a half of eachother and withdrew a total of over 300 dollars. I have done multiple disputes given factual documents, screen shots of my whereabouts at the time . Even pointed...

Green Dot / green dot cash back card

Ca
Cassbilkovsky on Aug 3, 2017
I have had my card since February and for the past 4 months my check never hits at the same time they tried blaming my employer and have hung up on me more than once but my employer is not to blame for the problem i have also been called a liar every one else i talk to with a green dot...

Green Dot / customer support/dispute

Am
amberhouskeeping on Jul 31, 2017
I have been waiting for my money to be returned to me and this was last week, but there was still a block on my card, when i call customer service it will not let me talk to a live agent and tells me its waiting on my documents to be submitted. however that was done last month there was a...

Green Dot / green dot account

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Lisa S Palmertree on Jul 31, 2017
The updated bill pay way is very confusing. It does not show a history of bills that were paid like it use to show before it was changed. Also, you cannot send a payment of over $1, 000.00 per day like you could before they changed it and most people have mortgages etc...way over that...

Green Dot / unauthorized debit charges /dispute dept

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Jill S 77 on Jul 25, 2017
I removed my last comment after speaking to a corporate representative, but today I find out my first appeal was denied and only the last 4 pages were received. My written statement was the first page out of all the Green Dot reps I spoke to while checking on my dispute told me it was not...

Green Dot / customer service failure

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Ronald Noonan on Jul 14, 2017
4647 3300 0260 5238 See account notes. Posted nonline due to service level. There are many better options. If you want to be able to get your cash " Go " somewhere else. It took 28 days to get funds deposited cashiers check deposited via the on line check deposit. Which is another third party...

Green Dot / green dot

To
Torrey Washington on Jul 11, 2017
Hi, my green dot card was stolen on June 27, 2017 and use without my permission and my funds use..my name is Torrey Washington I received $897.00 for one check from social security and another for$312.00 my address is 650nw122st apt 206 .my email address is Torreywashingto2@gmail.com, my...

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