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CB Investment Services Green Dot
Green Dot

Green Dot review: Hotel

K
Author of the review
4:08 pm EST
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I was gifted a stay at Hyatt hotel from my aunt.
Hyatt charged me more than the hotel hold and additional fees 300. After getting paid by my aunt totaling the entire stay
Green dot wouldn’t assist w my dispute of charges they changed weeks after - leaving me out of almost 600 dollars bc at check in I HAD TO GIVE A CC FOR A HOLD OF 300 or they won’t let
Me and my boys check in.
Don’t ever use Apple Pay or cash as this bank is full of complaints.

Desired outcome: 588 returned

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Update by kimberly fetridge
Feb 15, 2026 11:09 am EST

Please have customer service call me

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