United States - 91107-6071
I received a check in the mail for the amount of $958.22 with the promise of another check. All I had to do...
i bought a $50 green dot visa from 7-11 and had problems activating the stupid card so was told i woukld get a refund check in the mail within 7-10 buisness days. never got anything. cant get a live person on the phone and am told that my card number is invalid.
Has Anyone had this problem with a green dot card? I bought a card and tried to use it at a redbox kiosk. The...
I purchased a greendot card from CVS last week. I went on line to register it 3x and could not be processed because "they were having difficulties with the site and to try later". Of course, I kept getting the same message. I called several times, tried several options to try and register my card (having thrown out the part of the package with the activation number) which by the way, I don't even remember seeing. I then tried to contact a real person, well forget that. No real customer service, just the automated thing. I looked on their site for an e-mail address to contact them, once again, no e-mail contact!!! Only a mailing address. I will write but I'm doubtful I will ever see my $20.00 again. Thank God I didn't put more $$$ on it. (I almost did). I think this is a scam and they bank on people like me not following up for $20.00. Can you imagine the amount of money they are making?????? BP
My 14 year old son purchased a green dot moneypak at walmart a while back. He lost the receipt which you need...
My daughter received a credit card in her name. I have tried every number on the card encloser form. I could never speak to anyone. It was strictly automated. When I put the acct number and SS # in, the automation kept telling me it was invalid. Finally, after researching I found the number to their directpay line, [protected]. Got to speak to someone I could barely understand because of his accent. I explained that she was a minor. He said the account was closed but there had been transactions but he could not give me any of this information without my daughters consent. I again explained she was a minor and that I was concerned that someone was using her personal information. He refused and I requested a supervisor. A women with a heavy accent answered and refused. I truly believe this is a scam. We are trying to place scam alerts on ou daughter's information.
ON 1-16-10 I ACTIVATED A CARD AND WAS MISSING MONEY.WHEN I CALLED THEY HUNG UP ON ME THEN WHEN I CALLED BACK...
All beware!!! I purchased a pre-paid master card from green dot and four days later I went and tried to purchase a green dot visa with the green dot master card and I was not trying to transfer funds, all I wanted to do was buy one as a gift. Iwas told I was told that I was not allowed to buy any kind of gift card from any where. This green dot company is trying to tell me how and what I can buy. This is rediculious. I do not understand how they can tell me what I can and can not buy. There should be no way that this can be legal. It is my money so how can the green dot company do this? Please all beware of this company I do not recomend anyone use green dot pre-paid anything!!!
My children received a Walmart GreeDot Money card for Christmas and were real excited, but that is when the excitement ended! These cards should be outlawed. To use these cards you MUST use your social security number and it takes 7-10 days to activate before you can use them, tell that to a 10 year old boy. Walmart says these are not their cards, but it has their name logo on it and they accepted this company to seel their product, so they should take some responsibility, but they won't. We asked for refund (with receipt), they said NO. We asked to exchange for items or their own store card credit, they again said no! You must read the humdreds of complaints on the internet abou these cards, they are not favorable. So, we threw these cards in the trash just as Wal-Mart likes. Beware, READ the fine print before you buy these cards for anyone to use. This is the first bad experience I had with Wal-Mart and hope it is the lasts. Shame on Wal-Mart!
I was unable to receive my from my prepaid debit card from one of the local atm, but the funds was deducted from my account. I thought to myself how can this be possible when my debit receipt says declined 0.00 funds received.I contact the Atm provider and they sent a technique support person out to check the machine and call the bank. When he called the bank the bank personnel said the funds was not collected from their merchant and that I need to contact my card holder they are responsible for my money.. So I did! But I didn't get any help at all Thanks to Joycelyn @ Walmart Customer Support line [protected]. They have stole my money and ruined Christmas for my son. She didn't even trying to contact the bank to recover my funds or nothing... I WANT INFORM PEOPLE EVERYWHERE DONOT BUY OR USE YOUR WALMART DEBIT/CREDIT CARD BECAUSE I GUARANTEE THEY WILL STEAL YOUR MONEY RIGHT FROM UNDER YOUR NOSE... IT SUCKS!!! NOW MY SON HAVE TO LOOK AT AN EMPTY CHRISTMAS TREE . THANKS FOR NOTHING WALMART!!!
I just wanted to get the card and pay my dishnetwork bill. The cashier at rite aid told me the card is activated to use. So I called dish and waited for 20 mintues and tried to make payment. I was told the card was declined. I went back in store and the store manager told me no refund even though the receipt does not state no refund on green dot card and have to get money back from greendot. I called them and message kept on saying to enter number. Finally I fumbled through different option and was asked all my personal information etc and finally someone came on line and told me while it is being activated she told me about promotions etc. I snapped back and told her that this is the last time I ever use the card. Please spread the word. The company is so sad that it does not even have a complain form online. We are the only one who can teach this #ers a lesson. Stop getting card. And when I went back in to add more funds the fees had to be paid again.
Green dot is a total fraud!!! They offer you 0% absolutely no protection!! Never use them always choose a secure sender like western union, paypal. Etc. Once you have paid with green dot you have no protection or room to dispute anything!! You have no proof that you paid for something and no recourse if you have been ripped off. Again never ever purchase a green dot money pak. They should be ashamed and shut down for such poor business practices. A contributer to fraud like green dot will not be in business long!!!
My GreenDot Premier card expired at the end of October 2009. About two weeks prior to that, I was supposed to have received a replacement card. At close to the end of the month, I called Green Dot (which isn't easy; you have to jump through a few hoops before you can talk to a human being), got someone with a thick foreign accent to whom I asked the question, when is my card coming? She said you should have it within a few days. Well, it never came. I called again, reported the card as never having been received, was told it would be taken care of. Another 10 days went by. In frustration, I bought another card and had all sorts of problems activating and using it (finally straightened out yesterday, November 24, after finding out that the two previous customer service reps I spoke with had both entered the wrong date of birth and failed to correct it after I complained; finally, one of them had me activate the card by using the wrong date). I asked for the 3rd or 4th time about the replacement premier card and was told that the previous 2 or 3 people I'd spoken with on the other occasions had never reported it lost. So now the card is supposed to come tomorrow. I'm not holding my breath. Not only is this company difficult to deal with - you have to report your card stolen before you can even talk to a rep, and even then you must know the card numbers - every rep you speak with tells you a different story and half the time their accent is so thick that you can't understand them (and sometimes they can't understand you either). I've signed up with a different company and am hoping I will have a better experience. These people are so slipshod, three people are not able to handle a simple customer service matter, they can't get your date of birth straight, and forget the damned website, there is no help there at all. A lousy company taking advantage of people like me who can't open a bank account because the banks unfairly charged me with huge overdraft fees, refusing to waive them even though the original problem was not my fault.
We have and email address for this Marilyn Ritchie in our files. I received a check in the mail for 962.35...
My husband and I received a GIFT card for our wedding gift from people at work. It was purchased at a local Walgreens Store. The pre paid visa/ gift card was IMPOSSIBLE to activate. I called the number on the card, and the automated system kept telling me "I do not understand what you are saying". It would not activate the card without me releasing a great deal of personal information. When I tried to supply it, I kept getting "I do not understand what you are saying". After many failed attempts to activate the card, my husband called them. He had the same problem! He called back again and had to FUDGE the system in order to get a customer service representative. The CSR told him they needed his social to activate the card, and tried to get him sent a re-loadable card (WE DIDN'T WANT THIS, we just freaking wanted to use our gift card dammit). To make a long story short, the company makes it impossible to activate the card, the automated system plays dumb and hangs up even when you follow the commands correctly, and the company is a SCAM. The rely on people not being able to activate their cards, clearly, that is how they make a great deal of money. Between confusing customers and charging RIDICULOUS fees every MONTH (even when you haven't used the card) and the user fees, this is a complete RIP OFF and I URGE everyone to get refunds and not deal with this company. Do not give them any of your business. What a despicable way to rip people off during hard economic times. Additionally, if you make the mistake of throwing away the plastic package it comes in, you may not be able to activate your card at all. Be careful opening the card, as there are numbers they require you to read off to them in order to activate the card. This number was ripped by opening the card. Once again, another way they can deny you YOUR OWN money!
I hope this company gets shut down. I am also writing to all companies that carry and sell green dot cards.
I HOPE THIS COMPANY GETS SHUT DOWN PRONTO!
Purchased two Green Dot MoneyPak cards on October 27, 2009 in order to fund my PayPal account as advertised...
They charged me $10 when I hadn't even used the stupid card. I don't even know what the $10 was for. In addition, when I went to add money to my card to use the same day the numbers on the MoneyPak where unreadable and I could not reload my card. When I called customer service to resolve the issue the three customer services representatives I spoke to were completely incompetent. I asked several times to speak to a supervisor and they would continue to lie and say the supervisor was on the phone and unavailable. I told them I would hold until they got off. They kept me on hold and a supervisor never came to the phone to resolve my issue. I did not get my issue resolved today and I have to wait to get my money back. When I asked for a complete refund, they told me I had to call back. Why. Give me my D___ money back. If you can't help me, send my complete refund in the mail. How hard is that. I shouldn't have to call you back for something like that. I am sure I am not the first person to have this problem and yet they seemed to not have any clue or idea on how to fix it immediately. I am so irrate over what I went through with them today it is ridiculous. I mean what is it with these stupid people. I don't have to spend my money with their company. They act like they are doing me a favor--NOT!!! I am tired of getting poor customer service when I spend my money. I swear if I have to speak to another one of their representatives about getting all my money back it will not be pretty.
I received a check in the mail for 960.45 for a grant and to me it sounded great as I like many Americans are...
Purchase a Visa Green Dot prepaid in error thinking it was a Visa gift card. I realized when I got home and there was no card inside the folded cardboard. I called the K-Mart store where I purchased it immediatly to get refund but was told they could not give the money back. I needed to contact Visa directly. I called the (800) phone, entered the card number and spoke with a sales rep. She took my address and sent a check. THE CHECK BOUNCED! I didn't discover this until a week after and by then no longer had the cardboard with the activation number and there is no way to reach a person. All K-Mart could say was to call the Better Business Bureau.
I too received one of these checks made out for $949.22. I was suppose to return a 4.045% commission to receive "the big check" of $9, 050.78. At first thought wow! Is this from one of the grants that I applied for? Reading the portion about sending in a commission to receive yet more money did not sit well with me. This is from the same lady Linda Spaulding that everyone else has complained about. I am so glad I checked this is out online which brought me here. This is so bad. In times like these when people are struggling to make ends meat and here you have someone that is willing to put you out on the street and loose yet more money. How do these people sleep at night? Please let your friends and family know that if they get anything like this in the mail to report it and not cash it. We need to spread the word.
The envelope was post marked from Santa Clarita, CA.