Menu
Write a review
File a complaint
Great Clips

Great Clips review: haircut/attitude of stylist

S
Author of the review
4:41 pm UTC

I have gone to this particular store to receive a hair cut before and received an excellent stylist who handled my requests perfectly and was very friendly. Unfortunately, this time on 7/28/19, Ticket #440519. I walked in and was met with a complete and total "[censored]ty" attitude by the same person who also cut my hair, her name was Ashley. She did not offer any extra services, shampoo or anything. She just sat me down in the chair, stone-faced and asked what I wanted. She proceeded to spray my hair with a spray bottle of water and then drug the comb through my hair. I have thin, long hair and so it doesn't take long for any stylist to really cut my hair. I asked that she trim the dead ends and cut my bangs. I motioned to where a wanted my bangs to hit. Once that was completed, she quickly asked me if that was where I wanted it. I asked to possibly trim a little bit more. I asked before she was to continue to not use that "slide technique" down my hair because that makes my hair "wing out" when it's dry causing more split ends. Before I could even explain why, She proceeded to tell me, "Do you want me to botch cut it on the side? How, do you want me to do it because that's the technique I use." Needless to say, I was a little taken back by her attitude and this goes far beyond "Having a bad day". Stunned, I told her what she did was fine. She ripped the smock off my neck as if to say we're done here and I proceeded to pay for the cut with no tip. I have never had anyone have a problem with using a different technique to trim my bangs. This stylist, Ashley clearly didn't want to take the time to fulfill a request from a paying customer. If this person has a doubt or lack of confidence in cutting an individual's hair with a different technique then, perhaps she should go back to school to learn different techniques. Had she done what I asked and not had an attitude she would have received a tip. If I do return to this store, I hope that this individual is removed from the premises for more training and re-evaluation as to whether or not she wants to continue being a stylist.

0 comments
Add a comment

More Great Clips reviews & complaints

Great Clips - employment 69
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Great Clips - awful company 59
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Clips - price 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Clips - hairstylist done wrong 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Clips - worst job I ever have 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Clips - poor & rude service 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Clips - employee 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Great Clips reviews and complaints
  1. Great Clips Contacts

  2. Great Clips phone numbers
    Click up if you have successfully reached Great Clips by calling +1 (800) 473-2825 phone number 0 0 users reported that they have successfully reached Great Clips by calling +1 (800) 473-2825 phone number Click down if you have unsuccessfully reached Great Clips by calling +1 (800) 473-2825 phone number 0 0 users reported that they have UNsuccessfully reached Great Clips by calling +1 (800) 473-2825 phone number
    USA & Canada
    Click up if you have successfully reached Great Clips by calling +1 (952) 893-9088 phone number 0 0 users reported that they have successfully reached Great Clips by calling +1 (952) 893-9088 phone number Click down if you have unsuccessfully reached Great Clips by calling +1 (952) 893-9088 phone number 0 0 users reported that they have UNsuccessfully reached Great Clips by calling +1 (952) 893-9088 phone number
    International
    Click up if you have successfully reached Great Clips by calling +1 (952) 746-6541 phone number 0 0 users reported that they have successfully reached Great Clips by calling +1 (952) 746-6541 phone number Click down if you have unsuccessfully reached Great Clips by calling +1 (952) 746-6541 phone number 0 0 users reported that they have UNsuccessfully reached Great Clips by calling +1 (952) 746-6541 phone number
    Director Of Education
    Click up if you have successfully reached Great Clips by calling +1 (952) 746-6562 phone number 0 0 users reported that they have successfully reached Great Clips by calling +1 (952) 746-6562 phone number Click down if you have unsuccessfully reached Great Clips by calling +1 (952) 746-6562 phone number 0 0 users reported that they have UNsuccessfully reached Great Clips by calling +1 (952) 746-6562 phone number
    Director Of Communications
    More phone numbers
  3. Great Clips emails
  4. Great Clips address
    4400 West 78th Street, Suite 700, Minneapolis, South Carolina, 55435, United States
  5. Great Clips social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 29, 2026
  7. View all Great Clips contacts
Great Clips Category
Great Clips is ranked 1 among 83 companies in the Hair and Beauty Salons category