Regis Salons does not hold their stylists accountable for their actions. They allow their stylists to pocket cash and bad mouth unhappy clients. Apparently they also caused Chemical burns to one customer who had to be taken to the Emergency room via ambulance because of the same stylist who RUINED my hair way over processed this girls hair. Contacted their customer support on Dec 19, I was supposed to receive a call back... nothing...
Worked here almost three weeks management sucked and changing the drawer from $200 short to saying she done a paid in and forgot second night 10.58 short corrected computer again and next night asked a stylist closing with me to check and if it's short at close to correct it told SDL nothing was done! If I could do submit pictures I would stylist asleep in a chair over an hour! I used to manage before all this is theft! Sorry manager and SDL not doing a good job
I was employed by the Beautiful Group, Regis for over a year. Last year, I found out I had breast cancer and...
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Over a month ago I requested from my manager the district leaders phone number, since she is not willing to...
----- Forwarded Message ----- From: Kimberly Bechtel To: "[protected]@bgsalons.com" Sent...
I received a retouch service at the Regis Salon on 4/19, store #02028. My hair is black and the root touch up that was done was not black. It was a brownish color that didn't match my hair color. I am extremely displeased with the outcome. Additionally, I paid $147 for the total service. The stylist charged me:
Color retouch $69
Haircut shampoo conditioner $30
Shampoo & style flat Iron (I did not request this) $13
Conditioner-Intensity (I did not request this) $13
Color-extra long (she didn't color my hair at all) $22
To charge me for items that I did not receive or request is a serious issue and quite frankly fraudulent.
I requested my roots to be touched up (poorly done) and my hair trimmed. That was it.
I need this to be rectified.
I had to leave town that weekend and I'm just getting back in town.
Please reach me at+[protected] or via email brandee.[protected]@tjrcenter.org.
Thank you in advance for your attention to this matter and I look forward to hearing from you.
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