Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Hair and Beauty Salons Great Clips
Great Clips

Great Clips review: Got cheated on a coupon offer and got a terrible haircut at full price

P
Author of the review
3:16 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Date of problem 4/10/26. Because of a $12.99 coupon offer, I reserved a time for a haircut at my local Great Clips salon in Prairie Lakes, Sun Prairie, WI. They didn't honor the offer and charged me $21.00 plus tax for a terrible haircut in the bargain. I'd like to please request either an $8.00 refund (the difference) or a coupon for a free haircut.

Claimed loss: Could I please ask for an $8.00 rebate (the difference between the coupon rate and the full price I was charged) or a coupon for a free haircut the next time I go in?

Desired outcome: I'd like to have an $8.00 rebate or a coupon for a free haircut the next time I need one (which will be shortly because the haircut I got was bad).

Confidential Information Hidden: This section contains confidential information visible to verified Great Clips representatives only. If you are affiliated with Great Clips, please claim your business to access these details.

Update by Phil DeCabooter
Apr 19, 2026 3:21 pm UTC

I think Great Clips coupon offers should be able to be honored right at the salon as soon as they're offered without having to go through a lot of online navigation.

More
Send message
Copy link
Report
0 comments
Add a comment

More Great Clips reviews & complaints

Great Clips - employment 69
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Great Clips - awful company 59
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Clips - price 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Clips - hairstylist done wrong 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Clips - worst job I ever have 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Clips - Haircut
Great Clips - Customer service
Great Clips - poor & rude service 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Clips - employee 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Clips - refusal of service.
View all Great Clips reviews and complaints

  1. Great Clips Contacts

  2. Great Clips phone numbers
    +1 (800) 473-2825
    Click up if you have successfully reached Great Clips by calling +1 (800) 473-2825 phone number 0 0 users reported that they have successfully reached Great Clips by calling +1 (800) 473-2825 phone number Click down if you have unsuccessfully reached Great Clips by calling +1 (800) 473-2825 phone number 0 0 users reported that they have UNsuccessfully reached Great Clips by calling +1 (800) 473-2825 phone number
    USA & Canada
    +1 (952) 893-9088
    Click up if you have successfully reached Great Clips by calling +1 (952) 893-9088 phone number 0 0 users reported that they have successfully reached Great Clips by calling +1 (952) 893-9088 phone number Click down if you have unsuccessfully reached Great Clips by calling +1 (952) 893-9088 phone number 0 0 users reported that they have UNsuccessfully reached Great Clips by calling +1 (952) 893-9088 phone number
    International
    +1 (952) 746-6541
    Click up if you have successfully reached Great Clips by calling +1 (952) 746-6541 phone number 0 0 users reported that they have successfully reached Great Clips by calling +1 (952) 746-6541 phone number Click down if you have unsuccessfully reached Great Clips by calling +1 (952) 746-6541 phone number 0 0 users reported that they have UNsuccessfully reached Great Clips by calling +1 (952) 746-6541 phone number
    Director Of Education
    +1 (952) 746-6562
    Click up if you have successfully reached Great Clips by calling +1 (952) 746-6562 phone number 0 0 users reported that they have successfully reached Great Clips by calling +1 (952) 746-6562 phone number Click down if you have unsuccessfully reached Great Clips by calling +1 (952) 746-6562 phone number 0 0 users reported that they have UNsuccessfully reached Great Clips by calling +1 (952) 746-6562 phone number
    Director Of Communications
    More phone numbers
  3. Great Clips emails
  4. Great Clips address
    4400 West 78th Street, Suite 700, Minneapolis, South Carolina, 55435, United States
  5. Great Clips social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 28, 2026
  7. View all Great Clips contacts
Great Clips Category
Great Clips is ranked 1 among 83 companies in the Hair and Beauty Salons category
#01 Great Clips Great Clips #02 Sport Clips Sport Clips #03 Paul Mitchell Paul Mitchell #04 Supercuts Supercuts #05 Hair Cuttery Hair Cuttery

Most discussed Great Clips complaints

yelled at us
2
(opinions to this review)
 Got cheated on a coupon offer and got a terrible haircut at full price
1
(opinions to this review)
 Discrimination and defamation of character
1
(opinions to this review)
 Manager falsely accused me of hitting her
1
(opinions to this review)
Great Clips Alternatives
Shirley's Wig Shoppe 13 reviews Yummy Extensions 8 reviews Advanced Hair Studio 3 reviews Yummy Mummy 8 reviews Vivere Salon 9 reviews