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Great Clips Complaints & Reviews

Great Clips / haircut

Ka
Kat McConnell on Oct 14, 2018

I went to the Great Clips on Wise Avenue in Baltimore Maryland yesterday. I asked the lady to trim my hair and straighten up my bangs. Well she cut over 4 inches off the length of my hair she's squared the back of it off it was tapered I wanted layers put in it I had layers put in it and...

Great Clips / about the haircut I got from employee names jennie

Pa

My name is Parth Gundraniya and my phone number is 226-998-2771 from Vaughan Ontario. I got this haircut today at around 5:30 from great clips at 3582 Major MacKenzie Dr W Unit 2, Vaughan, ON L4H 3T6. Representative was someone named jennie. She was so rude and uptight. She completely...

Great Clips / haircut

Th
thompsa726 on Oct 2, 2018

The hairdresser said "Whoops" She chopped my bangs into fragments and apologized for the miscommunication. I didn't have to pay for the service, another stylist (Cookie) tried to fix it, and to no avail. There is no fixing it. She blamed it on the sharpness of her scissors. I left a tip for...

Great Clips / haircut

Jo
Joey Dawson on Sep 29, 2018

I always go to the same salon ask for the same Barber and the same haircut everytime. He never has any issues always gets it done perfect so that's why I always go back. This time I pointed out a couple things and he kept going shorter and shorter, I usually do a two on top with a no guard...

Great Clips / service

Ka
Kadee SMITH on Sep 24, 2018

5 Le Moyne Drive Beaufort, SC 29907 Email: Special_Kim1@yahoo.com September 24th, 2018 Great Clips, Inc. 4400 West 78th Street, Suite 700 Minneapolis Minnesota United States - 55435 Dear Great Clips INC.: This letter is to notify you of the poor customer service I received at the Lady'...

Great Clips / no service

Ch
chrism0901 on Sep 23, 2018

Did my online wait arrived at the salon and was next in line. Another customer came in and they were pushing me back on the list . Stylist and manager on duty decided for me to be pushed back even though they knew I was waiting. Store Lubbock, Texas on19th and Quaker . I will never...

Great Clips / hair style

Ed
eday@cfl.rr.com on Sep 23, 2018

I would like to address this complaint to Mr. Rob Goggins. This complaint refers to Great Clips, Hunters Creek, Orlando FL 407-812-6933. Ticket #494138; 3:35 PM Sunday 9/23/2018; stylist Fay. I explained to the stylist, Fay, that all I wanted was a shampoo and blow dry and to pin my hair...

Great Clips / haircut

Je
Jesse Palma Lara on Sep 19, 2018

I went yesterday into my local/closer great clips location, to get my usual haircut (I've been a customer for about 2 years now) and yesterday a nice lady that has never done my hair helped me. Unfortunately she hurt me, I can assume she is newer to the profession, however I assume I'd be...

Great Clips / haircut

Ha
hair shy on Sep 6, 2018

Dear Manager, I would like to register a complaint on my haircut this evening by Catherine. I keep a short beard and my sideburns grow longer down into my beard. She asked if I wanted my sideburns lowered. I said yes. I realized she was removing my sideburns and my beard. I stopped her...

Great Clips / rude staff!!!

No
Nosh Khan on Sep 6, 2018

I went to Great clips in Westside Market, 5570 FM 423, Frisco, TX 75034 I was there for my twin boys' haircut, the stylist ‘Thry' was very rude since I had a preference for a particular hairstyle, she said she is doing me a favor cutting the hair the way I like otherwise she does her own...

Great Clips / haircut

Ty
TylerStafford on Aug 22, 2018

Date: 08/21/2018 Client Name and Phone: Tyler Stafford - 906-221-5126 I went in to get a routine haircut but came out with a partially shaved head, random long hairs sticking out and scratches on my neck. I've been coming to the Evanston, IL "Great Clips" for a long time now and have never...

Great Clips / haircut

Ja
Janet Watson on Jul 29, 2018

Went to Great Clips in Litchfield IL for a hair trim. I do not know the stylist name. I told her I wanted my hair to grow and told the stylist? ?? to just shape it up and how to cut the nape of my neck as I have cowlicks and my hair cannot be cut straight across in the back. She cut my...

Great Clips / management

Ro
RochelleJo on Jul 25, 2018

I just had to quit my job due to feeling threatened and harrassed. The manager Debbie at great clips on sooner in del city said she was writing me up because she had to help me three times and I would not stand there and watch. The first time she did even out a customer's hair for me. I...

Great Clips / child haircut

Pa
Patricia Love-Delgado on Jul 22, 2018

Took my grandson Dewane in today to get his haircut and the lady that did his messed it up wouldn't listen that she was not doing it right he has pieces that are longer then the rest it's shorter then the way it was supposed to be and he has a lot of red marks on his neck from her using...

Great Clips / great clips on high st. lexington ky

Me
Melissa Sumpter on Jul 14, 2018

Rebecca the manager told me that my niece had knits in her hair that it couldn't be cut . The store was full of people very embarrassing. I took her on down to the Great Clips on Pimlico Parkway where I was told that she did not have anything in her hair. I think that Rebecca just didn't...

Great Clips / hair cut

Ro
Robin Worley on Jul 12, 2018

Had a hair cut done by Monica from the St. John, IN location. She had the right length but some of my hair was missed and cut unevenly. There were 4-5 places I ended up trimming myself when I got home. I never really do complain about the service, but the experience left me frustrated a...

Great Clips / customer service

Pk
pkanade05 on Jul 9, 2018

Today in the afternoon, I checked in online at this Great Clips located at 9836 Brewester Ln, Powell, OH 43065. When I showed up at the store, my name was first on the display screen. The lady stylist who was working with a customer asked me whether I checked online and I said yes. She...

Great Clips / haircut

Na
Nancy Barchus on Jun 28, 2018

I will not ever go back to a great clips. I have had pleasant past experiences at theVirginia Center Marketplace in Glen Allen, VA but this last visit is my last. My hair looks like a 3 year old child cut it with a blunt knife and the left side is at least 1/4 inch longer than the right...

Great Clips / haircut

Mp
mpeacock on Jun 27, 2018

Went to shoppes at greensboro for a shape, trim and left, almost no hair on my back and a crude cut in front. The young man realized he hadn't cut the back correctly which prompted his attempt to fix it. He had access to my history of cuts on the computer. I asked him to fix it. He kept...

Great Clips / haircut

Jo
Joansvare on Jun 25, 2018

Went to Blaine great clips for a haircut. Gal was very chatty with everyone but me. Called corporate to complain & they passed my complaint on to store Mgr. No one ever called. Kept calling to report I had not received a call. I ended up getting a apologize from corporate & a $20.00 gift...