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Great Clips Complaints & Reviews

Great Clips / haircut

Ja
Janet Watson on Jul 29, 2018

Went to Great Clips in Litchfield IL for a hair trim. I do not know the stylist name. I told her I wanted my hair to grow and told the stylist? ?? to just shape it up and how to cut the nape of my neck as I have cowlicks and my hair cannot be cut straight across in the back. She cut my...

Great Clips / management

Ro
RochelleJo on Jul 25, 2018

I just had to quit my job due to feeling threatened and harrassed. The manager Debbie at great clips on sooner in del city said she was writing me up because she had to help me three times and I would not stand there and watch. The first time she did even out a customer's hair for me. I...

Great Clips / child haircut

Pa
Patricia Love-Delgado on Jul 22, 2018

Took my grandson Dewane in today to get his haircut and the lady that did his messed it up wouldn't listen that she was not doing it right he has pieces that are longer then the rest it's shorter then the way it was supposed to be and he has a lot of red marks on his neck from her using...

Great Clips / great clips on high st. lexington ky

Me
Melissa Sumpter on Jul 14, 2018

Rebecca the manager told me that my niece had knits in her hair that it couldn't be cut . The store was full of people very embarrassing. I took her on down to the Great Clips on Pimlico Parkway where I was told that she did not have anything in her hair. I think that Rebecca just didn't...

Great Clips / hair cut

Ro
Robin Worley on Jul 12, 2018

Had a hair cut done by Monica from the St. John, IN location. She had the right length but some of my hair was missed and cut unevenly. There were 4-5 places I ended up trimming myself when I got home. I never really do complain about the service, but the experience left me frustrated a...

Great Clips / customer service

Pk
pkanade05 on Jul 9, 2018

Today in the afternoon, I checked in online at this Great Clips located at 9836 Brewester Ln, Powell, OH 43065. When I showed up at the store, my name was first on the display screen. The lady stylist who was working with a customer asked me whether I checked online and I said yes. She...

Great Clips / haircut

Na
Nancy Barchus on Jun 28, 2018

I will not ever go back to a great clips. I have had pleasant past experiences at theVirginia Center Marketplace in Glen Allen, VA but this last visit is my last. My hair looks like a 3 year old child cut it with a blunt knife and the left side is at least 1/4 inch longer than the right...

Great Clips / haircut

Mp
mpeacock on Jun 27, 2018

Went to shoppes at greensboro for a shape, trim and left, almost no hair on my back and a crude cut in front. The young man realized he hadn't cut the back correctly which prompted his attempt to fix it. He had access to my history of cuts on the computer. I asked him to fix it. He kept...

Great Clips / haircut

Jo
Joansvare on Jun 25, 2018

Went to Blaine great clips for a haircut. Gal was very chatty with everyone but me. Called corporate to complain & they passed my complaint on to store Mgr. No one ever called. Kept calling to report I had not received a call. I ended up getting a apologize from corporate & a $20.00 gift...

Great Clips / bad haircut and extremely disrespectful service

Bb
BBaker224 on Jun 1, 2018

On 1 June 2018 at approximately 6:45 pm, my wife took my stepson Clarence to the a Warner Robins, Russell Parkway Great Clips for a haircut. Clarence (my stepson) received a haircut from Samantha. My wife and stepson were yelled at by her while she was cutting his hair, within earshot of...

Great Clips / haircut

Re
Rebecca Norris on May 24, 2018

went to get cut and hairdresser Melissa wooluine not sure if last names right said I needed to let it grow.which when other stylist had asked her wait on me she sayed I have to make a call.they just had two working on Tuesday may 21, 2018 so I asked your refusing to trim my hair? so she...

Great Clips / beautician

Ky
Kyreed on May 7, 2018

Hi I took my 4 yearr old grandson to great clips in new castle .pa on Saturday May 5th 2018. There was a girl beautician her name was Danielle well what happened was she was cuttting his hair and cut his ear with the razor never saying sorry only that he wont sit still which he was . So...

Great Clips / online check in

Ma
Mark Hayner on May 2, 2018

Online check in is a joke. I've tried twice in the last week. The first time was a 35 minute wait. When I arrive 30 minutes after checking in online I was told it would be another 30 minutes. Just tried again and online was a 45 minute wait. I arrived exactly on time and was told it would...

Great Clips / Hours of operation

To
Tommy Gee on Apr 28, 2018

Tried to sign up on my app from cell phone, said we could not because they close soon. However if we arrive before closing time we would be served. Well my son and I arrived 5:40pm and closing time was 6:00 pm. Two people were working and said they close in 10 min, so at 5:50pm. I am very...

Great Clips / appointment

Gr
Grandma676 on Apr 28, 2018

Mom is 92 years old. Great clips told her she should make an appointment on line Don't have a computer Don't know how to use a computer Unfair And this discrimates against seniors I'm her driver She had to wait 1 1/2 hrs Can't even make an appt over the phone Very disappointed Should make...

Great Clips / unsatisfactory technician performance

Ro
Ro Mac on Apr 25, 2018

This morning I visited the Great Clips shop in Deerfoot Meadows, Calgary, Canada. It was obvious the stylist was new, as there was another stylist there to help her out. In hindsight, I should have cancelled, but I thought I would "give her a chance". The session was a disaster. I told her...

[Resolved] Great Clips / haircut

Me
mee_sha50 on Apr 8, 2018

Hello, we have been using your service since last 10 years in Overlake, Wa and today when my husband went to get a hair cut they gave him a $1.80 Microsoft discount. He has asked this plenty of times, since years, if there was any Microsoft discount and they have always refused and today...

Great Clips / unprofessional

Mo
mom12345 on Apr 4, 2018

My husband took our 3 sons to the Avondale Haslet Great Clips store in Haslet, TX on 04/03/18. While there the lady that was suppose to cut one of my son's hair announced loudly that she could not cut his hair because he had lice. My husband explained that it was not lice but he ha...

Great Clips / haircut

Me
MelGin on Mar 25, 2018

My daughter went to great clips to get her hair cut in braeside, Calgary, Alberta, Canada and they for now the 2nd time really messed up her hair. One side is at least 2 inches shorter, the hair in the back some is longer than the other. I'm disgusted that not only did they mess up my hair...

Great Clips / online check in/ apache junction, az. clerk

Al
Alex D Garcia on Mar 13, 2018

I tried to download the online app. so that I could check in online and not wait. The Apache Junction, Az. Great Clips just moved to a new location. Due to the influx of winter visitors the wait time for "walk-ins" is normally an hour. The website said that the page was not available so I...