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Great Clips Complaints & Reviews

Great Clips / small children of employees at work

Panola on Dec 17, 2018

Bringing in small children in the workplace where they're exposed to various chemicals and have access to chemicals, sharp objects, other unexpected dangers. The manager Tia shouldn't be allowed to work while her child is at risk of being in contact of these chemicals, nor have access to...

Great Clips / haircut

Susan Smith Turner on Dec 9, 2018

went in to Great Clips about two weeks ago .I sat in Reneika's chair, I am sure I spelled that wrong .As soon as I sat in the chair I immediately expressed to her that I needed for her not to be scissor happy .That was the first thing I said when I sat down .I came in with three inches of...

Great Clips Columbia MO Broadway / hair cut length too short and thinned too much!

mrclaude on Dec 9, 2018

My hair is thinning and I requested that the sides but left full NOT tapered or thinned, and that the back cut just a little bit shorter than the last time. Either this person did not listen or totally disregarded my instructions. This occurred at the Broadway salon in Columbia MO on...

Great Clips / hair straightening / rude salon workers

Caroline orlanod on Oct 20, 2018

Had one hair stylist who basically gave up and walked away during the middle of my hair service. Had someone else come finish doing my hair named Samantha, I was not happy with the finished result. I simply asked about the price wondering exactly what I was paying for and she yelled at me...

Great Clips / haircut

Kat McConnell on Oct 14, 2018

I went to the Great Clips on Wise Avenue in Baltimore Maryland yesterday. I asked the lady to trim my hair and straighten up my bangs. Well she cut over 4 inches off the length of my hair she's squared the back of it off it was tapered I wanted layers put in it I had layers put in it and...

Great Clips / about the haircut I got from employee names jennie


My name is Parth Gundraniya and my phone number is 226-998-2771 from Vaughan Ontario. I got this haircut today at around 5:30 from great clips at 3582 Major MacKenzie Dr W Unit 2, Vaughan, ON L4H 3T6. Representative was someone named jennie. She was so rude and uptight. She completely...

Great Clips / haircut

thompsa726 on Oct 2, 2018

The hairdresser said "Whoops" She chopped my bangs into fragments and apologized for the miscommunication. I didn't have to pay for the service, another stylist (Cookie) tried to fix it, and to no avail. There is no fixing it. She blamed it on the sharpness of her scissors. I left a tip for...

Great Clips / haircut

Joey Dawson on Sep 29, 2018

I always go to the same salon ask for the same Barber and the same haircut everytime. He never has any issues always gets it done perfect so that's why I always go back. This time I pointed out a couple things and he kept going shorter and shorter, I usually do a two on top with a no guard...

Great Clips / service

Kadee SMITH on Sep 24, 2018

5 Le Moyne Drive Beaufort, SC 29907 Email: September 24th, 2018 Great Clips, Inc. 4400 West 78th Street, Suite 700 Minneapolis Minnesota United States - 55435 Dear Great Clips INC.: This letter is to notify you of the poor customer service I received at the Lady'...

Great Clips / no service

chrism0901 on Sep 23, 2018

Did my online wait arrived at the salon and was next in line. Another customer came in and they were pushing me back on the list . Stylist and manager on duty decided for me to be pushed back even though they knew I was waiting. Store Lubbock, Texas on19th and Quaker . I will never...

Great Clips / hair style

Ed on Sep 23, 2018

I would like to address this complaint to Mr. Rob Goggins. This complaint refers to Great Clips, Hunters Creek, Orlando FL 407-812-6933. Ticket #494138; 3:35 PM Sunday 9/23/2018; stylist Fay. I explained to the stylist, Fay, that all I wanted was a shampoo and blow dry and to pin my hair...

Great Clips / haircut

Jesse Palma Lara on Sep 19, 2018

I went yesterday into my local/closer great clips location, to get my usual haircut (I've been a customer for about 2 years now) and yesterday a nice lady that has never done my hair helped me. Unfortunately she hurt me, I can assume she is newer to the profession, however I assume I'd be...

Great Clips / haircut

hair shy on Sep 6, 2018

Dear Manager, I would like to register a complaint on my haircut this evening by Catherine. I keep a short beard and my sideburns grow longer down into my beard. She asked if I wanted my sideburns lowered. I said yes. I realized she was removing my sideburns and my beard. I stopped her...

Great Clips / rude staff!!!

Nosh Khan on Sep 6, 2018

I went to Great clips in Westside Market, 5570 FM 423, Frisco, TX 75034 I was there for my twin boys' haircut, the stylist ‘Thry' was very rude since I had a preference for a particular hairstyle, she said she is doing me a favor cutting the hair the way I like otherwise she does her own...

Great Clips / haircut

TylerStafford on Aug 22, 2018

Date: 08/21/2018 Client Name and Phone: Tyler Stafford - 906-221-5126 I went in to get a routine haircut but came out with a partially shaved head, random long hairs sticking out and scratches on my neck. I've been coming to the Evanston, IL "Great Clips" for a long time now and have never...

Great Clips / haircut

Janet Watson on Jul 29, 2018

Went to Great Clips in Litchfield IL for a hair trim. I do not know the stylist name. I told her I wanted my hair to grow and told the stylist? ?? to just shape it up and how to cut the nape of my neck as I have cowlicks and my hair cannot be cut straight across in the back. She cut my...

Great Clips / management

RochelleJo on Jul 25, 2018

I just had to quit my job due to feeling threatened and harrassed. The manager Debbie at great clips on sooner in del city said she was writing me up because she had to help me three times and I would not stand there and watch. The first time she did even out a customer's hair for me. I...

Great Clips / child haircut

Patricia Love-Delgado on Jul 22, 2018

Took my grandson Dewane in today to get his haircut and the lady that did his messed it up wouldn't listen that she was not doing it right he has pieces that are longer then the rest it's shorter then the way it was supposed to be and he has a lot of red marks on his neck from her using...

Great Clips / great clips on high st. lexington ky

Melissa Sumpter on Jul 14, 2018

Rebecca the manager told me that my niece had knits in her hair that it couldn't be cut . The store was full of people very embarrassing. I took her on down to the Great Clips on Pimlico Parkway where I was told that she did not have anything in her hair. I think that Rebecca just didn't...

Great Clips / hair cut

Robin Worley on Jul 12, 2018

Had a hair cut done by Monica from the St. John, IN location. She had the right length but some of my hair was missed and cut unevenly. There were 4-5 places I ended up trimming myself when I got home. I never really do complain about the service, but the experience left me frustrated a...