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Sport Clips Customer Service Phone, Email, Contacts

Sport Clips
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1.1 104 Complaints
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Sport Clips Complaints 104

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4:42 pm EDT
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I have brought to the attention of the franchisee that I have not been paid properly except for once in the year of 2024. He is refusing to pay me We were in a dispute over the pay, so I was going on a leave of absence until he corrected it They took me off the schedule and I was fired and still was not made with the money that I earned I was a keyholder...

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10:25 pm EST
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My husband and I went into Sports Clips on Sat Nov 13th to get our hair cut. We both were seated and was asked what service we wanted. We both had just washed our hair so told them just a haircut, my husband was pleased with his haircut but I told my hairdresser (Kim) that I just needed it trimmed and I ask for her to blow dry it to make it straight. She...

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10:44 am EDT
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Yesterday, I went to Sports Clip in Longview (Gilmer Road). I walked in proceeded to get assigned stylist. I showed her a picture of the bob haircut I wanted and she said she had a lot of experience doing this haircut. I wanted it washed, cut and styled. She said they didn’t do curling irons or flat iron and they style with brush. I said no problem. Well...

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Is Sport Clips Legit?

Sport Clips earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Sport Clips to be a trustworthy company. Although there's a 1% resolution rate for customer complaints, which deserves attention, Sport Clips is known for their high standards and safety. If you're thinking about dealing with Sport Clips, it's wise to check how they handle complaints.

We found clear and detailed contact information for Sport Clips. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sportclips.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sportclips.com you are considering visiting, which is associated with Sport Clips, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Sport Clips website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Sport Clips has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 1% of 104 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
  • Sport Clips protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Sport Clips. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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11:00 pm EDT
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I have been going to the location on 59th ave and TBird in Glendale Arizona ever since the store opened. I have become FRIENDS w workers over the years and we have texted back and forth and I have taken the staff food and other gifts over the years to say thank you for doing a good job doing my hair. I recently got the staff flowers and candy to say thank u...

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12:59 am EDT
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Sport Clips Varsity Hair cut

I went into you Bristol Virginia 24201 location for a haircut this is only the second time iv visited your company. I showed the stylist a picture of the way I wanted it cut, she said sure when finished she never showed me the back of my hair which was suppose to be a fade when I got home and looked at the back of my hair I had a bowl cut the line is so obvious and there was a patch of hair that was completely missed! I am furious over this haircut! So now iv got to go somewhere else to get my hair fixed! I paid $25 plus a $10 tip for a bowl cut! I will never have sports clips touch my hair and will advise others to do the same! I would greatly appreciate a full refund! Iv included pictures of my haircut and the picture of the cut I showed your stylist.

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6:58 pm EDT
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Sport Clips Wait time on the app and in store.

The app has never been close to accurate for the wait times. Today I'm sitting here 16 minutes past the initial time I was told to be here, the board says 7 minutes to go, the stylist said it will be another 20 minutes. I looked at the board and she laughed saying "well 7-20 minutes" this is enough. I have been loyal for years but I'm going to have to find somewhere that doesn't take up all of my day.

Desired outcome: Still waiting

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2:05 pm EDT
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9/3/23. I've been going to the Palestine, TX Sports Clips for a very long time. I am a senior. Always select Jessica as my stylist until today when she informs me that since she I a Senior Stylist that I have to accept getting the full service treatment of which is $50. No I just want a simple haircut for $20. She informed me that I would have to select...

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7:03 pm EDT
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My son was taken to the Richmond/Fulshear Tx location for a haircut. The haircut is crooked. The sides are not even. I took my son back there, they would not fix it without me paying for another haircut. You didn't do it correct the first time I paid you, I should not have to pay again. I told her a normal boys haircut, she didn't even know what that wa...

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7:18 pm EDT
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My son got his hair cut there today for the first time. I do not know the name of the girl who did his hair but it was a very poor experience for myself and my son. She was extremely rude, did not cut my sons hair the length he’d asked. First thing, I asked if I could sit in the empty chair (I’ve done this at previous Sports Clips salons. I problem) and...

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7:39 am EDT
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I went to your store at 1pm on Friday, 7-21-23. There was nobody sitting in the waiting room, but I know you can check in online without physically being in the store. I asked the employees how long was the wait, since it was Friday and that is a busy day. The tall, blond, slightly husky employee proceeded to say "Have you checked in". I said no because...

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4:40 pm EDT
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My hairstylist didn’t do a single thing I asked her to. It was my worst haircut experience ever. I asked for a quarter inch off the top and she took about two inches off. She was way too hard on my hair and scalp. She dug the comb into my scalp so much that I was wincing in pain each time she combed my hair, when it doesn't take much pressure to comb hair...

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8:07 pm EDT
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Sport Clips Haircut, overcharged

the lady wanted to make $$$$$$$ that day, she complained she had to cut more off the sides, in the past I received a discount for a haircut, military discount, also documented in the profile when we sign in, it was 23.60? last month, last 5 cuts is at the military rate, she cried it is now $28, I knew she was lying, and tip $32 for this haircut, she was rude and inconsiderate. I left disappointed and let down.

Desired outcome: free cut in the future, etcbetter service, refund please, remove Virginiat you

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1:10 pm EDT

Sport Clips Overcharge for a haircut.

This happened June 10, 2023.

I got charged $26 for a $19 Senior Varsity haircut, and the lady knew what she was doing because she made sure the system did NOT email my receipt to me. This makes me sad, not angry. How awful must it be to have life be such that stealing seven dollars seems like the thing right to do. All this means now is that I will have an adversarial relationship with the staff at Sport Clips that requires me to establish what service I will receive and its price before I sit in a stylist's chair. I notice that customer service is not a Sports Clips strength. That's too bad.

Desired outcome: I have already stated the outcome...in the future, I will not trust Sport Clips employees to be honest and charge me for only what I received.

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1:44 pm EDT
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Sports Clips is advertised as a "mans" barber service! Today, the shop was tied up because a lady came in with long hair and required much time for a cut! Sports Clips should continue the tradition of cutting "mens" hair and not tie up cutters with lengthy women's cuts. I saw 3 customers get up and leave. Women should go to ladies shop! 06/06/2023... I personally feel uncomfortable when women are getting cuts in the shop.

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6:27 pm EDT
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On this day 06-04-2023 my son and I proceeded to get his hair cut at 5pm, door was unlocked and three barbers were available as we entered. But after entering the three ladies, with attitudes decided to let us know they were closed. I asked "well door says 6pm online says 6pm, is there an emergency or something happen"? She then answers simple, rudely may I...

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8:24 am EDT
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Sport Clips Rude to son with autism!

Yesterday May 25th, 2023 we went to the Sports Clips in Collinsville, Illinois. We have been Sports Clips customers for years since before we moved here. Yesterday we were seen by someone new named Megan. She put the cape around his neck very loose so a bunch of hair fell into my son's shirt. He has an issue with texture so he was shifting back and forth in his chair. Megan was visibly annoyed and rude to him. She threatened to mess up his hair if he didn't sit still. She had an attitude with me also when I asked what was wrong. She did not even finish his haircut and left the top of his hair 2 different lengths. I can't believe someone could be so rude to a child. All children require patience. This was the worst hair cutting experience. We have to go somewhere else to get it fixed today!

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11:50 am EDT
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My name is Mohamad, I am a regular customer at Sport Clips here in Florence South Carolina. I am writing today to share with you a very bad experience I had yesterday when I booked an appointment to have my hair cut at Sport Clips. As usual I booked on-line through the application. The waiting time was around 45 minutes. 15 minutes before my turn, I...

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12:26 pm EDT
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Sport Clips Haircut

On April 5 I went to sports clips on Gulf to Bay. The hairdresser gave me such a short haircut. I called in to complain the following day. The manager refuse to do anything about it. Including speaking to the hairdresser. It is a whole month later and I’m still so unhappy with my hair. I called the store yesterday trying to speak to the manager and I cannot get a hold of her. I have beautiful hair until she ruined the hair. She give me a buzz cut short buzz cut. She should never done that. Please advise what to do next. Beverly, Logan, [protected].

Desired outcome: I would like to haircut be reimbursed

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12:49 pm EDT
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Sport Clips Poor treatment

I checked in online for a haircut it said 25 minutes. I got to the location and checked in and my wait said 25 minutes. They took several customers that checked in after me before me. I sat there for over 60 minutes and 4 people that came in after me were helped before me. They completely ignored me. I had on a pride shirt with pride earrings. I believe they treated me so poorly because I am gay.

I ended up cancelling my appointment and leaving because they called a 5 person that checked in after me.

I have tried to contact them via their online complaint form twice and they have not responded. Why was my appointment pushed back for people who were physically at the location after me?

Desired outcome: I would like an apology and an explanation why I was treated that way.

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8:17 pm EDT

Sport Clips Online registration and text updates

I registered my son for a cut online today, April 4, 2023, at the Friant and and Ft Washington location. It showed a 51 minute wait and, after registering, I was given 5:12 pm as an arrival time (51 minutes later). At 4:58 pm I received a text update saying that his stylist would be ready in 12 minutes. We arrived a bit before the arrival time and saw that he still had a 23 minute wait. When I questioned the time, I was told by the stylist that she was the only one there, that updates are automatic, and she would “get to him when she got to him.”

Desired outcome: The reservation system needs to reflect real times and the stylist needs customer service skills.

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Overview of Sport Clips complaint handling

Sport Clips reviews first appeared on Complaints Board on Oct 18, 2008. The latest review My pay/wages was posted on Jul 12, 2024. The latest complaint racial discrimination / hiring pratices was resolved on Jan 02, 2011. Sport Clips has an average consumer rating of 1 stars from 104 reviews. Sport Clips has resolved 2 complaints.
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  1. Sport Clips Contacts

  2. Sport Clips phone numbers
    +1 (800) 872-4247
    +1 (800) 872-4247
    Click up if you have successfully reached Sport Clips by calling +1 (800) 872-4247 phone number 0 0 users reported that they have successfully reached Sport Clips by calling +1 (800) 872-4247 phone number Click down if you have unsuccessfully reached Sport Clips by calling +1 (800) 872-4247 phone number 0 0 users reported that they have UNsuccessfully reached Sport Clips by calling +1 (800) 872-4247 phone number
  3. Sport Clips emails
  4. Sport Clips address
    110 Briarwood Drive, Georgetown, Texas, 78628-2490, United States
  5. Sport Clips social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 16, 2024
Sport Clips Category
Sport Clips is ranked 2 among 228 companies in the Hair and Beauty Salons category

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