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Google review: play store fraud 5

P
Author of the review
12:50 pm EDT
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My Visa card was charged with over $ 115 in fraudulent charges for games from PixelberryStu through the Google Play Store. Fortunately, Visa spotted the charges and blocked the card before another $ 100 in attempted charges could get through.

The charge was not made through my account, but Google allowed my credit card to be used. So Google says they cannot do anything. I have contacted Visa and filled out fraudulent charge papers at my bank. Until someone decides what to do, I am out the charges. How a random person could use my card on a purchase amazes me. I think with all the technology available, there should be some safeguard in place so I am the only one who could charge it.

Thanks to Visa for spotting the charges and keeping further loss! Boooo to Google for not fixing this right away!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

5 comments
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Rick Nemes
, US
Jun 11, 2021 3:53 pm EDT

What is going on I have been charged for games from this company I did not authorize these transactions and I want my full refund of all this

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Tanaeja Currie
, US
Apr 10, 2017 9:02 pm EDT

I'm being charged for a game I don't have or play!

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Deborah9
monroe, US
Jul 18, 2014 5:12 pm EDT

On 7/ 14/14 I was charged almost 10.00 in charges an I know that I didn't do this and I want the charges reverced

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manoucheka marcelus
Tampa, US
May 27, 2014 11:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I don't purchase any thing from them they in my bank account the get my money I want them to give me my money in never take my money again I work to hard to get my money, I want that funky game any more.l

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Donald avery
Jacksonville, US
Apr 26, 2014 7:43 pm EDT

You have charged 45 transactions in one day I want my money I have no idea how you got my card number I have not downloaded any games. $80 worth contact me asap
. (JG Wentworth)

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