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Google Complaints 1500

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2:10 am EST
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Google vuy vietnam took money and don't reply

The hien (mr. hien) took money from us and then didn't reply.
office address : no.4, hai boi village, hai boi commune, dong anh district, hanoi, vietnam
email : [protected]@googlehair.com. tel/fax : 0084 [protected]

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googlehair.com
, VN
Apr 15, 2014 9:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello,

Have many many things is not true in that invoice. Kindly see my attached
And, more problem is : all client information is not fake ( not exist this email : nino.akhieve@gmail.com, not exist this number also : [protected] ) . I do not know WHAT IS BAD PURPOSE OF THIS POST?

Nino Akhieve, you registed : you are Georgia, but as i see : your post origin in Vietnam. Please stop this act. You can not do good business by stupid act

All customers, be carefull, and please search and understand everything right

Regards,
Googlehair

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4:33 pm EDT
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This morning I had 2 unauthorized charges to my bank from this company. I can't imagine that it is really Google...but I am going to get to the bottom of it. They charged me two $2.99 charges, and apparently tried to charge several more but I did not have the funds in my account. This is a scam! These people need to be arrested.

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2:30 pm EDT
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Google fradulent charges

Sudden charges made on my account for GOOGLE *MIDAS GOOGLE.COM. Below is what I found out from Google Wallet support.

The charges are for purchases made from the Candy Crush game. Possibly from any King related app.

- How did they get my account information?
Purchases made via Google Play utilize a Google Wallet account.

- I never opened a Google Wallet Account.
Me either, but if you ever purchased anything from Google within the past year (Google Voice, Google Play, etc.) they seem to have automatically created a Google Wallet account linking the your credit card or bank card to it.

- I didn't purchase anything within the last year from Google.
If you made a purchase from Google previous to that last year a Google Checkout account was created for you. The bank or credit card you used for any purchase (Google Voice, Google Play, etc.) was linked to the Checkout account. Within the last year or so Google linked Google Checkout and Google Wallet.

Legal Disclaimer: All the information stated within this "complaint" is alleged and comes from my interaction with Google Wallet support. This is my interpretation of what Google support explained to me.

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unexpected
, MY
Jun 21, 2013 8:06 am EDT

Please take note that illegally google midas have make auto deduction to my bank account without any permission given by me. This have been happen 4 times and the deduction are USD 1.18 = RM 4.16.. and i had already make a police report on this matter. Don't make any deduction illegally on any other BANK ACCOUNT of any person anymore. Please take ASAP action on this matters.
Please do check this code of transaction and take ASAP action on this.
Transaction code: T10539 at 6:29:9PM on 13/06/2017
Transaction code: T44776 at 8:28:55 PM on 21/06/2017
Transaction code: T44910 at 8:35:09PM on 21/06/2017
Transaction code: T44936 at 8:36:53PM on 21/06/2017

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aparker454
Baton Rouge, US
Sep 13, 2014 11:49 am EDT

I finally took a look at my bank statement and the only thing i Knew i bought from google was music. I dont play game and i Dont how long this has been going on

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monicat
Jackson, US
Oct 03, 2013 3:40 pm EDT

I have over $100 or more of charges from google midas I know nothing about, how can I get in contact with them to get my money back, that was my personal money and I am very very upset.

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kardu
Inverurie, GB
May 14, 2013 7:50 am EDT
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Google Midas have on numerous occasions, charged my credit card and failed to supply the services that are being paid for. Further, they have charged the same amount twice without my authority

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Mitulvyas
Horsham, AU
Mar 01, 2013 6:38 pm EST

Hi,

My name is Mitulkumar Vyas and I just seen I get charged $ 44.94 plus $ 2.53 from GOOGLE *Midas GOOGLE.COM/CH. I cant remember any thing I sign up for so please explain why should I have pay for that so please explain what I charge for and resolve the problem I got .

Mitul Vyas

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LoboM
Beaufort, US
Mar 30, 2015 1:13 pm EDT

I have same problem - did this get resolved?

I just noticed that three $49.99 and one $1.00 charges were made do my card.

I'm puzzled and feel lost :(

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DMcIntyre
Winter Springs, US
Jun 24, 2013 10:08 am EDT

what is google midas? and how can I contact them about all these 99 cent charges on my debit card?

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3:39 pm EDT
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Google misadvertising

was looking for GE MWF refrigerator filter, shop on google sponsored links show images of legit genuine GE filters, but when you follow those links they show some 3rd party cheap replacement filters. I believe it is misadvertising.

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11:01 pm EDT
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Google cannot format, copy and paste correctly

I am a researcher. I cannot copy and paste images (pictures with icon for reports and stories) . The formatting for google Chrome seems to be in excel (using some sort of cell formatting) which when copy and paste is used from internet websites or material, does not format well at all in email word formatting. It is broken up and all over the page. How do I stop this from happening. I didn't have this problem before with Yahoo. But Yahoo was so slow and often my screen was frozen without saving work and changes.

Do you have any suggestions?
Heidi Meyer

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2:12 pm EDT
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Google billing errors

Had a campaign running in adwords that ended on a certain date. Campaign was paused within adwords system, but over a month later the billing is still going for the campaign that was paused. Spoke with Google and their staff said they were willing to offer only a partial refund and leave our company stuck paying almost $20, 000 in ukrainian dollars or almost $2500 in us dollars.

They admitted that their adwords servers have experienced glitches before where problems have been experienced. However, they were not willing to provide the refund for the actual amount that was stolen from my business by Google.

I do have future campaigns that I will spend on with search marketing, but I will use other sources other than Google and choose to never advertise with the company ever again. What they did is steal from someone else and play the game with their technical back-end support to fraudulent bill someone for ads that were aired after a dated event was already ended. There wasn't even a web page active for the ads to send people to a landing page. It had a message stating that the event ended on a certain date.
До біса Google

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Brett Wise
, US
Jan 02, 2019 4:50 pm EST

Google is indeed an EVIL company. I have no doubt there are many "ghost" clicks that cause small businesses money.

Google cannot tell you much information on who is "clicking" on your ads, yet we read all the time about how much information they know about everyone.

I look forward to the day they get sued for bilking BILLIONS of dollars out of small (and large) business owners.

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Robert H. Bond
, US
Apr 15, 2018 10:31 am EDT

I went into my Google Adwords account that was set up by my assistant back in July. She had put together an Adword campaign and I assume when I went back into the account on April 5th to simply use the keyword planner may have accidentally initiated the campaign.

Two days later over $700 was billed to my credit card for a campaign for a domain that not longer exists and for a company I don't work for. There were no conversions and clearly Google can see that the domain didn't even redirect on the days the campaign ran. Simply a 404 error. Even knowing this, their Indian call center was adamant that I owed the money.

Want a scam. No notification that a campaign was started, no previous billing on the account, a campaign linked to a dead domain, and no conversions and they still want to collect. Clearly this was an error and the dirty bloodsuckers still want to collect over $700.

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Denise Carpenter
, US
Mar 29, 2018 10:11 am EDT

Google Adwords is a rip off! Signed up to help a small business with the promise of not being billed over $26 a day and not to exceed $760 a month. Then the billing started first few days were under the $26 limit then it starting exceeding the limit so the service was cancelled. As soon as it was cancelled it doubled for the last few days now Google Adwords expects a payment which is not ethical. What a bunch of cheats.
They are misleading and a fraud as far as I'm concerned.

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6318800
, US
Feb 26, 2018 7:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Google is hard to fight against. Here is a letter I sent them 02/21/2018. Still no response:

Mr. Veresh,
To date we have not resolved the dispute to my bill.  I wish to resolve this matter and continue this business relationship.  Here are my complaints regarding the service my company has contracted with Google:
Note that our adwords account is a call only campaign.  We are charged when a customer clicks and calls our company so that we may offer the service.  I am the only person answering the phone calls.  I am the administrator of the online adwords account.

1)  main complaint - for example, on any given day, google says and charges for 5 clicks they say i received.  on that day i only recvd 1 call.
the 5 clicks were NOT translated into 5 calls.  How do i know that the google algorithm does not automatically generate "ghost" clicks in order to charge? 

specific day - Jan 11, 2018 google says i had 48 impressions and 6 clicks for a charge of 4311.  i received only 2 calls.
Jan 7, 2018 google says i had 29 impressions and 3 clicks for a charge of 20.14.  i received only 1 calls.

Jan 31, 2018 google says i had 60 impressions and 9 clicks for a charge of 66.08.  i received only 6 calls. (this was a good day but those extra 3 clicks i am being charged for cost me nearly $40)
This is my problem.  Google has the smartest engineers in the world and they CAN find a system that uses the customer's phone numbe and verifies that a call was made.
I believe that your algorithm charges for multiple clicks from the same device (IP address).  This is not fair to the customer paying for the click. 
2) the billing statement is intentionally vague regarding the time of click, search term used, etc.
This makes it hard for a the client paying for the click to verify it as real or a 'ghost' click generated in order to charge for it.  on a simple website paying for leads, the algorithm appears to always reach the daily budget indicated by "packing" the site with generated 'ghost' clicks in order to charge the maximum a client indicates he wants to pay.  On a small site, with a small budget, most clients just blindly pay the bill.  Multiplied by the thousands of users of adwords and adwords express, this adds up to millions each month.
I am one little business owner who will happily pay google for each call recieved. I do not want to think google generates revenues by creating ghost clicks. 

"Do no evil" is the mantra for Google.  Please review/scan/scrutinize my bills for the last two years and help me correct the overages that I paid.  Please change the ad display algorithm for campaigns that utilize the 'call only' to charge ONLY when a call is generated.
I may be reached at [protected] or personal cell [protected].
Thank you,
Joe Aleman III

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1:38 pm EDT
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Google loss of $54.67

ON 05/30/2013 at 09:46:19 transaction of($1.00)
ON 05/30/2013 at 09:46:36 transaction of($1.00)
I rarely ever use the internet. When I checked my account yesterday, by phone, it was around 7:00 am, and I had $58.68. Nine other transactions were done by GOOGLE *Voice GOOGLE.COM/CHCAUS, GOOGLE *Appest GOOGLE.COM/CHCAUS, GOOGLE *GO Dev Tea GOOGLE.COM/CHCAUS, GOOGLE *WhatsApp GOOGLE.COM/CHCAUS, GOOGLE *Marten Gaj GOOGLE.COM/CHCAUS, GOOGLE *Poweramp GOOGLE.COM/CHCAUS, GOOGLE *Play Credi GOOGLE.COM/CHCAUS. A TOTAL OF $54.67.
I NEED MY MONEY BACK! Living from paycheck to paycheck!

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9:04 am EDT
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Google fraudulent and unauthorized small incremental charges

Just like all of the complaints that I've read a couple of days ago, I noticed this UNAUTHORIZED FRAUDULENT small incremental debits from my PERSONAL account on 5/24 and 5/25/13, totalling $15.00.

Immediately, I sent an ALERT to my banking institution on Memorial Day, May 27, 2013 via my online banking account. On Tuesday, May 28th, at 9:30 a.m., my banking institudion called me and sent me two forms: 1) Customer Dispute and 2: Affidavit. We immediately CANCELLED the card to STOP any more transactions. As of today, May 30, 2013, my account as been re-credited with the amounts UNAUTHORIZED out.

Also, my financial institution is NOTIFYING all of its BANKING CUSTOMERS, BOTH PERSONAL AND COMMERCIAL.

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Raquel27
Houston, US
Jul 23, 2013 12:11 pm EDT
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This company has robbed me! I had 53 unauthorized transactions to my account equaling up to about $200.. All in one day 7/19/13 I have no idea how.. I had to cancel my card..This is ridiculous.. Does anyone know how I can get reimbursed?!

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chris hensley
Springfield, US
Apr 29, 2015 8:31 pm EDT
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These people have taken 1800 dollars from my family in fraudelent charges why is it still happening

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Leandra B
, US
Dec 26, 2014 10:51 pm EST

I am also a victim of this. Unfortunately, my dad handles the credit card and he didn't notify me of how often it was happening and when I looked at the credit card statements, I realized that it has been happening for months! They are noted as charges that my roommate possibly could have made, but she hasn't had a phone for a few months and I haven't had a Google phone is over 1 year. I plan on calling ASAP, but I am worried about the charges several months back.

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KarenByrd
Knoxville, US
Oct 14, 2014 10:54 am EDT

Google has charged my credit card over 100.00 in charges that I did not approve of. My underage daughter purchased only one game with my card, and they continued to send her games that she thought was for free. This company should be shut down!

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Eduard Sia-ed
, PH
May 03, 2014 10:41 am EDT

I am also a victim of this. may that small amount you took from my account make you rich that you will not steal again.

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Charlene Gray
Norfolk, US
Mar 08, 2014 4:30 pm EST

I would like to know who handles this Google.com/ch crap. I never authorized anyone to take money out of my account. I want my money back. I have always up held google to high standards. You all are thieves, which goes to say that I will never use google again. I want my money back and Google should never use my name or card again. If need be I will change my credit card number.

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4:21 pm EDT
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Google Jon Lawson

I'm not sure if I'd be comfortable doing business with a guy who tells people to erase evidence from their phones after they rape someone (see photos below). I'm also wary of consultants who don't understand how permanent the internet is. Below are screen shots of his twitter account, his Google+ account and tweets from people upset with his sympathies towards rapists.

Below are photos of Jon's Google+ account which shows him as both the owner of Jon Lawson Research and Consulting and the guy behind @JonLawson32 (see https://plus.google.com/109527402958302672781/about). He also previously worked for the Idaho Department of Health and Welfare.

I hope that when you are considering hiring Jon as a consultant, that you also take into account his personal views of what to do if you rape someone (delete your stuff).

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Google interference with wifi modem

I connect iPads, iPhones, iPods through a WIFI modem to the Internet. My desktop is hard wired to the WIFI. Now frequently the connection to the Internet isn't available or is dropped. When this happened I used to reset the WIFI modem and the connection to the Internet got restored. Finally I got tired of this nuisance and checked the IP to which the WIFI was connected. I was 169.254.246.206 the last six digits of the IP address changed from time to time. When I searched on the Internet who's behind this IP address which infiltrated my WIFI I found that it was no other than Google who tries to download Google Chrome to the connected hardware. Based on this knowledge I immediately removed Google Chrome from my desktop PC and since that time the IP address of my Internet provider stays on the modem and the interference with the Google IP came to an end.

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2:39 pm EDT
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Google Pain Control Clinic

Wauwatosa Pain Management Clinic is a pain clinic in the Milwaukee area that specializes in neck pain, back pain, fibromyalgia and cancer patients. The doctors treatment plan at our Milwaukee clinic is to help the patient return to the highest level of function and independence possible from their neck and back pain, while improving their overall chronic pain and all patients in treatment are required to provide our doctors with the following verifications: Recent MRI report, a complete medication printout from their pharmacy, any x-ray reports if applicable, and progress notes from past doctors. Once all of this documentation is submitted to our Milwaukee clinic, our pain management doctor will review the records, conduct an exam on the patient and start treatment for the back or neck by prescribing therapy or medication treatment as the doctor feels appropriate. Once a pain management treatment plan is in place, the patient will be at a point where their pain is manageable. Our doctors monitor the patient’s very closely to ensure that they are following their treatment plan, so that they can receive the best care possible for their chronic pain.

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11:11 am EDT
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Google missing money

paid for goods through Google Wallet (first time used)... supplier not received the money but the amount has been taken form my account... Contacted Google via e-mail... no help what so ever... contacted my bank they, they give me a authorisation code for them to transfer the money back to my account... Guess What! Not a thing done about it... its like hitting my head against a brick wall... Google Crap sounds so much better...

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10:42 am EDT
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Google money taken no goods recieved

Google took money for goods, cancelled the payment, no goods received... Payment taken out of my bank, constant e-mails to have the money out back into my account... keep hitting brick walls...Google Crap should be their name... absolutely disgusted with the service provided... will never ever use them again...Will I ever get my money back

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12:07 pm EST
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Google unnecessary interference and bossing us around

Chrome keeps asking us to update Java or Adobe or something even if the latest update isnt that hot! For example Java 6.37 or 6.39 is adequate while 7.xx is lousy! Each time the screen freezes while we choose "update" OR "allow this time"
The extension suggested by Chrome JUST DOESNT WORK AS THE COMPUTER REJECTS THE ADDITIONAL WORDS SUGGESTED BY THEM IN THE COMMAND LINE AFTER CHROME.EXE
I have used computers since 1975 (IIT Bombay grad) and like them. It is the a$%eh&**es like MS or Google who think they are too smart for words who end up j$%king you off!
Prakash Holla, Bangalore India [protected]

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Raviprakashreddy
, IN
Jul 26, 2016 2:58 am EDT
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I unable to open Google groups.i repeated Mobile still facing same problem for the 3 months.please resolve problem ASAP.

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Reviewer29755
,
Jan 03, 2016 6:05 pm EST

I urge you to choose a different word for this option. There are a number of adequate alternatives in the expansive English language and I don't think we need another opportunity for people to press a "kill" button in this world.

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Jimmy Froglips
, US
Aug 09, 2015 10:53 am EDT

I try to watch a video on CNN, Britbart or other news web site and video ads overtalk the news video I'm watched.

Also, video/audio ads that start up automatically while I'm looking at a web page.

THESE THINGS ARE MAKING THE INTERNET BROWSING USELESS!

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Marcia B
Curtis Bay, US
Jun 02, 2012 9:13 pm EDT

I was installing Real Player update on my computer & low & behold Google Chrome was installed with it without my permission! It's a sneaky way to promote a faulty product. Many member of my family have had problems with Chrome & my husband has has to uninstall-I don't want a faulty product on my PC.

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flora710
, US
Dec 23, 2011 6:08 pm EST

granted google chrome is far superior to ie but still the shockwave crashes are getting a little out of hand. we dont watch tv, we have hulu. so every night at 9 we sit down and atch a movie or a couple of shows and chill, unless we see that annoying cartoon character pop up and the screen says shockwave has crashed. (again.. and again... and again).

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Eddie1969
, IE
Jan 12, 2011 5:38 pm EST

I changed to Chrome from Firefox 4 yesterday and youtube worked fine yesterday. Today however Youtube won't work properly in the chrome browser but will in IE browser. Is there anything I can do because I like Chrome otherwise.

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baberpk
, PK
Sep 25, 2010 10:59 am EDT
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my chrome browser is not functioning. when i click on chrome icon in programme menu nothing happen. i try to remove, but situation same, and when i download and it and execute to install there is nothing in it.

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frankc0429
Wexford, US
Nov 02, 2014 10:53 am EST
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Can I 'fix' Google Chrome so it doesn't take over and over lay my task bar? I stopped using it months ago and I am using Firefox (which I am not thrilled with), but refuse to have the new Chrome take over my screen.

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Taylor T Thomas
Upland CA, US
Jul 19, 2012 9:58 am EDT

I have been dearly disappointed by...pretty much everything about this stupid website, I try to log into my account on Deviantart.com but it doesn't let me in it just keeps saying, ssl connection error, and won't let me on, yeah, nice internet, i hope this stupid browser goes out of business...

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lolman
Rancho Bernardo, US
Oct 10, 2011 10:50 pm EDT

when i downloaded Google Earth i had already had Google chrome as a browser. It re-downloaded Google chrome and set it as my default browser when IE 9 had been i took me a while to figure it out but then afterward all my Google chrome apps i had added were gone.

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4:39 pm EST
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Google unexplained charges on bank account

I have been charged $1.11au on several occasions for google midas. I have no idea what this is and would like to know why

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franskip
, US
May 08, 2014 7:03 am EDT

I was charged $109.00 yesterday on my card which overdrafted my account! I am calling the bank and police! I am filing charges because there has to be an IP address for this! I will find out and prosecute!

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Sindhu Vinod
, AE
Feb 24, 2014 12:46 am EST
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I have been charged an authorized debit from my credit card account several times from January 2014 onwards. I never downloaded anything. I have no idea what this is and would like to know why it has been charged.This charge was almost AED 4.60. Kindly check into this matter and sort out the issue.

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Sindhu Vinod
, AE
Feb 24, 2014 12:41 am EST
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I have been charged AED 4.60 on several occasions for google midas. I have no idea what this is and would like to know why it has been charged.

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Dorothy JB
, US
Jul 26, 2013 4:16 pm EDT

Just found out I have had 71 charges of .99 and 18 charges of 1.99. Those are not including pending charges that I have of 13 more .99 charges and 2 more 1.99 charges. I had to cancel my card effective immediately because it looked like there was no end in sight. This was over four days time! I can't file a complaint about the pending chargers as of yet because they are pending but that money is still already showing up as money I can not use in my account. Never ever again will I have a card attached to my phone to purchase anything!

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FELESHIA
CANTON, US
Feb 20, 2013 11:44 am EST

I have been charged an authorized debit from my account and nothing I try helps me. I have tried contacting King.com no phone number. I tried contacting google.com and no customer service number and the number for headquarters is a joke. This charge was almost $50 just for playing a freaking game, unbelievable and I want my money back.

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5:08 am EST
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Google unauthorized charges

Same issue! The amount is too small for any financial institution to actually dispute, so they just eat the charge, and google*midas goes on stealing from our banks! It's not all the banks' fault that charges to consumers are high ... they have tons of costs and high insurance premiums to cover. Things like this are pernicious and hurt us all. Boo to you, Google*Midas. Stealing money from Americans and our Financial Institutions $1.15 at a time is mean business.

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Becky Seward
, US
Nov 08, 2022 2:13 am EST

Yes, these were fraudulent charges. I explained everything that happened, and they still refused to reimburse me. I think everybody needs to be warned about watching out for Google play and when purchasing anything from any of the Google services! They have become far too big, and they don't care if there are fraudulent charges on customers' accounts. Nobody seems to oversee enforcing them do the right and ethical thing. I think all 1300+ people who filed complaints and were told there was evidence that the disputed charges were not authorized. should report their problem to the BBB, FCC, and the FTC.

I did not see any Google play employee here on the day all these other charges occurred. If there was, they would witness 3 authorized purchases and not 13!

My son asked if he could make a charge on my debit card for a game he was playing and he was to give me cash. I said yes. He came back and asked me two more times if he could buy something for his game and I said yes. I put the card information into the purchase area and then as soon as the purchase went through, I deleted my card and somehow, I still got charged for the 10 other charges for $386 total. When I got my statement,

My son did not make those charges and neither did I all but the original 3 were charged by somebody who evidently got my card number before I could delete my card from the system.

After all, hackers, thieves and liars have perfected their dishonest ways. They are in every job, every corner of the world and every ethnicity/walk of life!

The charges came from "GOOGLE *37 GAMES [protected] CA", "GOOGLE *UPWAKE Mountain ViewCA" "GOOGLE *UPWAKE g.co/helppay#CA", Dishonest people have very clever ways to steal information and over their tracks.

Notice some sites have phone numbers and the others do not have any contact information. That’s a scam artist making it appear to be legitimately a well-known businesses like Google. Also, why does 1 game have 3 different places to charge fees? This is sketchy at best!

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JABTexan
Texarkana, US
Jul 09, 2022 7:42 pm EDT

This is extremely odd to be coming from Google because I've never had any problems with Google until now where my account was hit with 5 charges from Google Activision of $5.29 each on June 11th, 1 charge from Google Activision for $4.29 on the 10th and another 5 charges on June 9th for $5.29 each coming to a total of $57.19. My battle with Google has just started. Aside from Google I've had allot of what I call DOT.COM SCAMMERS charging my debit account and none authorized charged. These DOT.COM are the following plus more: PLEZZEE.COM, WSHFVS.COM, ASIACSV.COM and others. PLEZZEE.COM took $272.71 of which I lost the battle on.

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Robert
Efland, US
Jun 05, 2009 11:15 am EDT

I ordered a CD $1.95 received the CD and my Norton Antivirus said Trojan Virus on CD. I immediately took it out and emailed Google. No response. Come to find out they have debited my account $72.79. I have called [protected] and the call center has cancelled my account (account that I knew nothing about) but I have to send a written letter for refund to 970 West Broadway Ste E347, Jackson, WY 83001. Just wanted to give any information that you may need to get your money back. I have also stop payment this Debiit Company with my Bank.

Robert Morris
Efland, North Carolina

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dan
Newnan, US
Jun 09, 2009 11:42 pm EDT

total rip off. first charge $1.97 for a cd that never came then
was charged by googlechest $72.21 on 5/12 for what I don't know
then from safelock id $38.84 on 6/4

total of fraudulent charges $113.02

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Susan
Pitman, US
Apr 23, 2009 3:49 pm EDT

My bank account was charged $72.21 when I called the bank they told me that this number [protected] has charged my account. I called the number and they told me they were from Google Treasure Chest. I have never heard of them, nor ordered anything from them and did not authorize them to take money from my account. They told me that I would be refunded the money. This is not a scam, it is definitely fraud. I have no idea how they received my bank account number. By looking at all the other complaints, this company needs to be shut down!

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roger gillenwater
South Charleston, US
May 22, 2013 12:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received two charges on my bank card for 3.99 from a company called auxbrain and i have no idea who they are and never gave anyone permission to withdrawal from my account how the hell do I resolve this.

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Howard Mathews
Brewton, US
May 21, 2009 12:20 pm EDT

I was charged a $72.21 which was deducted from my account without my permission or knowledge until I checked my account. I tried calling the number that showed up on my account and all they wanted to do was to give me an address to mail a letter to get my money back. This is crap!
I want my money returned to me immediately. I will be turning this over to the authoraties for further investigations.

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angrywisconsinite
Milwaukee, US
Jul 19, 2009 9:02 am EDT

I signed up for this and authorized a $ 1.98 charge. The first month i was charged $1.98 and then the second month i was charged $98.00 without my permission. When i tried to contact them the site was no longer there.

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Arv
round rock, US
Jul 29, 2009 2:02 pm EDT

I was too scammed by the google sucess kit. After I paid the dollar something for the "kit" about 7 days later I was slammed with a charge of $67.00 on my card. which caused my accounts to mess up!

I called and nicely asked for a refund. Some guy named Leo was VERY rude for no reason. These are his exact words "There is no point in this conversation, so we might as well just go our separate ways" and hung up? Okay thats great customer service

I had other charges on my card for network agenda and some other people. Even after I cancelled I still got slammed with another charge.

I just called my bank and cancelled and re ordered a card. I HIGHLY recommend you all do the same so that you never have to worry about that again

Its a shame what some people are doing to make money. Its ridiculous that I had to cancel my card just to get them to stop taking my HARD EARNED money. I hope this helps!

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Scott
Central Point, US
Jun 11, 2009 7:47 pm EDT

The "google treasure chest" offered a CD/DVD for $1.99 that would provide you with information on how to make money on the internet. I was under the impression that $1.99 would be the only charge associated with this. Subsequently, I have had approximately $200.00 automatically withdrawn from my checking account from other advertisers that are associated with the Google Treasure Chest, (e.g. Reservation Rewards, Safelock ID, etc.) In each case I have had to call the telephone number associated with the withdrawal from my account and demand that the account be closed and that the refund the money withdrawn. This appears to be one huge scam to dupe unsuspecting people into losing $1, 000's of dollars before the mess can be straightened out. I have since canceled my debit card and restricted access from any of these theives.

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9:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Google block account

my account is [protected]@hotmail.com
is being blocked since 27 Jan 2013, I have no idea why it is blocked I use this account as normal since 2004

and I have many important things on that email, and I tried to restore the account back but without any help

my phone number : +[protected]

Saudi Arabia

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emillyn
, MY
Mar 10, 2011 9:50 pm EST

My Hotmail have been block for few day. I try to unblock but i dont get code line from hotmail because the email that register is not right. Now the email is emillyn68@yahoo.com, my email is emillyn68@yahoo.uk.co. I have been trying to make complain to hotmail ask to unblock my account but i cant get hotmail complain email add.

Can you help me send me hotmail complain email add so i can make complain to change my email address.

Thank

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Morris Williams
Independence, US
Feb 27, 2013 12:06 pm EST

I hate your new set-up. Message reading screen needs to be wider, where I can read whole message at once. Why do you make things so difficult fo your users?

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khalid19696
, AE
May 12, 2011 7:03 pm EDT

My email account has been blocked today and I am not able to open or log in my e mail account. I tried many times today and changed my password many times but in vain. Could you please assist me to reach my hotmail. Thanks a lot

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Google future employees beware!

Do yourself a favor and stay far far away from this company...they will promise you the moon by impressing you with their Beverly Hills corporate office, embellished portfolio and blatantly false hopes of making big commissions. Google the owner of the company and nothing appears, linkedin, facebook, nothing. Shady. Trust me, I learned the hard way and am warning you in advance.

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11:54 pm EST
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Google charge of $9.74 taken off credit card

While checking bank account saw a withdrawal of $9.74 to a Google.com/chaus. Never heard of this company nor have purchase anything from there. How did this happen, how did they get my acct info and how and when i can get my money back.

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Google unauthorized charges

I have charges from some people: auxbrain, mine craft, jn interactive. numerous charges no contact numbers or ways to resolve problems. also from candyrufusgames and oranginal plan from google. com/chcaus who are these people and how do i get this stopped. Will some one say the words with me LAWSUIT. please someone tell me how to stop these people and how did they get my information.HELP! HELP! HELP!

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About Google

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Google is a multinational technology company that specializes in Internet-related services and products. Its most recognized offering is the Google search engine, which serves as a tool for internet users to find information online. Beyond search, Google provides a suite of productivity tools known as Google Workspace, which includes Gmail for email, Google Drive for cloud storage, and productivity applications like Google Docs, Sheets, and Slides.

The company also operates the Android operating system, which is used by a variety of mobile devices worldwide. Google's hardware products include the Google Pixel line of smartphones and the Google Nest family of smart home products.

For businesses, Google offers Google Ads, an online advertising platform, and Google Analytics, a service for tracking and reporting website traffic. Google Cloud Platform is another significant service, providing cloud computing solutions for enterprises.

Google Maps and Google Earth are services that facilitate location tracking and navigation, while YouTube, a subsidiary of Google, is a widely-used platform for video sharing and viewing.

The company is known for its continuous innovation and expansion into new areas, including artificial intelligence, self-driving car technology through Waymo, and health technology via Verily.

Google's services are deeply integrated into the fabric of the digital experience, catering to both individual users and businesses with a broad range of products designed to enhance connectivity and productivity.
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Google reviews first appeared on Complaints Board on Oct 22, 2007. The latest review The Greater Good Stores was posted on Jun 6, 2024. The latest complaint google - I save you. you owe me was resolved on Dec 16, 2019. Google has an average consumer rating of 2 stars from 8773 reviews. Google has resolved 257 complaints.
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  1. Google Contacts

  2. Google phone numbers
    +1 (650) 330-0100
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  3. Google address
    1600 Amphitheatre Pkwy, Mountain View, California, 94043-1351, United States
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