Gmail
I am find that when replying to emails from our customers who have email accounts, especially those who have asked us to quote a price for our products, that they don't receive our reply.
It bounces.
We have been in business for over 45 years, supplying books and props to magicians and storytellers all over the world; this problem only started a few months ago but seems to be getting worse.
Is because I'm quoting a price?
I realise your're relatively new to the business world, and may not be entirely familiar with the way a real bricks-and-mortar buiness has to work. But may I suggest you need to take a serious look at whatever 'bouncing' algorithm you use if you are to continue to annoy and incovenience your customers.
I look forward to a speedy reply and a satisfactory outcome.
Desired outcome: I would like to reply to my customers' requests without interruption.
Perhaps I didn't make it clear: this only happens with gmail accounts!
Engineering servises: content that is not based on a real experience and does not accurately represent the location or product in question.
Hello
I would like to have a phone call to discuss the review done by the same person using a different account. I don't know who this person is and did not do any work or design for him (Rock & Moon Star)
See below for the reviews that the same person wrote
Rock5 reviews 2 months agoThere is no option so I can give them no star. I hired muhannad attili for my patio cover. I paid him 3800$ he took 6 months to fix my design. He was told me design can ready in under 1 month. First he was so nice. When i give them half payment then he is totally different person. Never answer my call. Reply my email and text massages after 2-3 days.When he get ready my design i ask him for hard copy he said 250 extra for hard. Or u can print ur self. What kinda engineer he his didn't get my design on paper and give it to me.
Moon star3 reviews 2 months agoWhen I contacted with him to make a shed 10×12 design. Muhannad act like he is nice but when i give him money(1800$) His behavior change like who you are? He didn't answer calls and emails. Didn't even he give me shed design and not my money back. Never Ever believe this liar he try to smart and steal you hardwork money. Please stay away from this man.
I have included my reasons below for you to look over.
1. I checked all my records and accounts to see if I had done any job he was referring to. I have never done these jobs that he is referring to, such as Patio caver and 10x12 shed
2. I have yet to receive or pay the amount he indicated for each Job (3800$) and (1800$) during the period he refers to between now and six months ago.
3. More importantly, he lies about the estimate.
4. If you look at his or their reviews for other businesses they both made the same review for wallmart at the same time and date also the distance to the place is the same. More importantly, he complained about Susan on both accounts (Rock & Moon Star) See below reviews Example: He indicates I charged him (3800$) for a covered patio and (1800$) for a 10x12 shed. Strangely, he indicates that I am charging (3800$) for a simple job that takes less time to design. I charged (1800$) for a 10x12 shed that requires more work and design time. He is lying. He is making things up. I do not have any contracts or jobs for which I have been paid or proposals for these amounts of jobs.
Why did he never call or email me to refund his money if I still needed to finish the Job?
I do not have any email or message indicating that I have done a covered patio or 10x12 shed. I would appreciate it if you could investigate this matter as soon as possible, and I would like to remove these reviews due to the harassment and bullying. Thank you very much.
I appreciate your help. If you need any additional information, don't hesitate to get in touch with me at [protected]@attiliengineering.com
Rock 10 months ago Susan have a bad attitude and don't know how to treat people. She is just a pharmacist, but she's thinking she is a big doctor and run her own hospital.I was been there for my prescription. The lady on the front desk doesn't know how to run insurance in there system and she ask for help Susan and 3 another lady was there but they are telling her do this an that from far away.
When it's been 40min then I just laughed and said to my wife I don't think we gonna get my shot today. Then Susan jump to counter and scream u want ur prescription or not. I asked her to low down ur voice and what happened what I did wrong . She said saw u laughing then I said what I need permission from u for laughed. My wife is witness.She deny my service for no reason. I have to mad at them coz they taking so long but she get mad at on my laugh. All she talk to me with yelling. I told her to low down her voice for 15 times but she didn't. And send my prescription to another pharmacy without telling me.She said do what u can do I don't care.
Moon star 10 months agopharmacy tech Susan she's very rude she didn't know how to talk with patient & she denied my service and transfer my prescriptions to another pharmacy without asking me & she said she denied anyone who ever she wants & I'm waiting there 45 minutes to pick my medicine. She thinks she own the pharmacy & I told her I gonna complaint her and she said do what you wanna do.
Desired outcome: I am requesting the removal of both reviews due to the harassment, bullying and fake engagement. 1. Content that is not based on a real experience and does not accurately represent the location or product in question.
Google account
I had my phone stolen and all my passwords were on my phone and Google account. Who ever stolen my phone. Changed my Google password and shut down Amazon account. I I'm unable to verify a PIN number sent to my number because I changed and number. I didn't have a second backup to recover my password. I have done everything to recover my account. I even put in an old password I remembered and Google still wouldn't let me log in. It said the password is 39 days old and not able to use it. It said something like that but it was 39 days. I haven't even solved this issue with Google and I'm not going to start a new Google account because everything I have on Google is my whole life I have an important documents in my email and documents saved. I feel that my identity has been stripped away from Google and that they can recover it if they want to. They choose not to. I am so had it with Google that I feel they took my identity of who I am. I can't even recover documents because there was no backup.
Desired outcome: What I would like is my password and to recover my Google account because I did not change the password. Who ever stolen my phone changed the password. All I want is my Google account
New nokia g21 mobile phone
Google has once again inserted itself into my life without my consent.
I bought a new phone and Google is part of the software.
It's holding me to ransom FORCING me to accept their apps, their setting and not allowing me to cancel or delete them!
There's a new big widget on the FRONT screen called At a Glance and I just CAN'T remove it.
Yes, they gave me the directions to remove it BUT it doesn't work.
It should not be allowed.
I know they're rich and powerful but when are we going to stop them taking over our lives?
George Orwell got it wrong, it's not 1984 but 2024 when we lose all our privacy.
Desired outcome: Google should be stopped from forcing us to use their choices just because they get paid but we may not want the apps.
YouTube 022123
I received my tax return this morning and within 2mins a charge for $64.99 appeared from “GOOGLE *YOUTUBE 022123”. I tried googling the transaction code, but nothing. I have USAA and TD Bank and both of them flagged my cards to fraud. In the same day within hours of each other.
Then on Valentines Day I had to cancel my credit card and have a new one sent out due to charges from EXPEDIA and it was about the same amount $64 and some change. The fraud rep told me that the transaction occurred in Washington state and I live clear across the country.
What should I do?
Obviously it sounds like someone had my card info.
This is how the pending charge appeared
Nest hub max
I recently installed Lutron Caseta light switches in my house to integrate with my google home so I can control lighting in my house through google voice commands. It worked great for a few weeks then it quit working. Google would say, can't connect or something went wrong. All my lights show offline on the Home app. I called Lutron first to see if their bridge was the problem but everything on their end worked as it should. After researching this issue it looks like multiple people have had this same issue with no fix from Google. The customer service rep from Google was having me call my internet provider ,XFinity, to have them change router settings, DNS, and to disable IPv6. Xfinity did not want to do any of this and said it didn't make any sense. So after going around and around on this issue for several weeks, I got upset last night with the Google tech and told him I was removing all of my Google products completely from my home. This is what comes up on your website when I google it:
The Google Nest Hub and Lutron Caseta Smart Lighting Switch for All Bulb Types and Fans can communicate with each other using a bridge. This bridge is necessary because there is no shared connection between the two devices.
I have this Lutron bridge. Everything on Lutron's side of things works as advertised.
Thanks.
Desired outcome: I just want my lights to work as you advertise. I am sick of spending time on this and being played between Google and XFinity. Why am I having to do all this work for something that should be plug and play?
Unauthorized charges in my account
Good morning, there was unauthorized charges in my account last feb. 06, 2023 and I did not purchase anything online or transaction on that given date the Unauthorized number which deducted twice the amount of 2600 is POS W/D SV GOOGLE GAR LONDON MC GBR. I want a refund with a total amount of 5200 since it was deducted twice the amount of 2600.. Please see details the attachment below..
Desired outcome: Please refund me with this matter..
Google*tiktoklive and google*facebook
My name is Jeremiah Pinto. I am reporting several unauthorized charges to my debit card. GOOGLE*TIKTOKLIVE MOUNTAIN VIEW CA. 12 transactions in the amount of $68.88. GOOGLE*FACEBOOK 3 transactions in the amount of $0.99 each for a total of $2.97. I am on disability and need this matter taken care of right away because I need every penny to live. Please email me with your response at this address [protected]@gmail.com. Thank you.
Unauthorized credit card charges by Google play ap g.co/helppay#gbr
Good morning, please my credit account was debited as stated below :
1) 10/01/2023 £38.49
2) 17/01/2023 £38.49
3) 24/01/2023 £38.49
Total. £115.47
The above listed transactions were in favour of Google play ap g.co/helppay#gbr, which I neither authorised nor have knowledge of it.
Pls I want my money to be credited back to my account.
Thank
Olusola.
Desired outcome: Please refund.
Gmail accounts
[protected]@gmail.com, [protected]@gmail.com
I've been locked out of my gmail accounts since Saturday 7, forgot my passwords, in trying to work through googles online help pages I've also lost my youtube and google accounts, and now my retrieval phone [protected] - and they always list it twice, only the second time works) has been locked out,
on Mon Jan. 9 a message came up that a code would be sent in 48 hours through another email account - [protected]@aol.com (surprised it was still there), today I received message that another code will be sent in 120 hours!
I'm finding the google help pages to be extremely complicated and useless at this stage and absolutely no other support available.
Desired outcome: to get my emails back
Google family link
I married an it tech guy had a kid. He's been hacking me since 2016. Has recently been able to keep me from being able to function in a society where you must use emails and phones for everything. Jasper Lucas gained access to my account because he stole a phone when he had me arrested on false charges back in 2014. My son has been kicked out of homeschool because he wasn't able to access his work because of his father. I have three kids and no help. Jasper has prevented me from apply for food stamps and housing and attending school. This all through your personal nightmare. Then you have no way to call or reach out to you about your product being used to destroy. Everything. Three accounts. [protected]@icloud [protected]@yahoo.com [protected]@gmail.com erin. [protected]@yahoo.com Erin. [protected]@gmal
Desired outcome: I would like all of his use of your product to be denied asap!! Give me back what he's used your product to steel from me and his son. He shouldn't be able to use this to terrorise people.
Android 13
XCSoarData dir not accessible due to scoped storage policy of Android.
This is causing a real safety issue as it prevents NOTAM files from being easily loaded into a shared directory from another application. I dont want to have to redesign my instrument panel to accommodate a non android device just because Google has forced a change of file policy on the developers.
Desired outcome: Shared directories so that the app works as it should.
Unauthorized debit card charges
Starting from december 13 forward, I have 18 unauthorized charges on my debit card,. I am requesting a full refund for all of these charges.
These unauthorized charges were made mutiple times a day for several days.
I have had to lock my card now I will have to get a new one from the company that I got it from. It is a debit card from the government for my ssi. Not easy as it would be if it was a regular bank card.
Please get this settled this has left me with no christmas money.
I have been left with nothing for my account. I thank you for your help.
This is not fair I need my money back.
Thank you brenda turner
[protected]@gmail.com
Desired outcome: I would like to get all my money returned to my debit card.I live on a set income and I can't afford this.please refund.Thank you.
I see multiple charges on my debit card sense Dec.13and continuing through D
Dec18 .The charges range from .99 on up to + ten dollars+.I would like to get a refund for all of these charges please.I don't share my card with anyone I am the only person who uses it.
I have multiple charges on my debit card which I did not make they range from 99 cents to over 10 dollars and more.I am the only person who uses my debit card no body else has my pin number.T he charges happened multiple times a day I did not do it.
Reward play
Due to this complaint being too lengthy I want a phone call or email to respond too. Played the game on my RCT6B06P23 android tablet earned 5.00 gift card received. Played some more enough to earn 25.00 gift card. Account was disabled. No explanation other than device blacklisted. Installed on Samsung Galaxy cell phone again disabled. No reason why
Desired outcome: I want them to pay me my amazon gift cards of 25.00 each card for a total of 2 only. This is what I earned.I also want a refund of my 158.19 spent within the game paid through my paypal paid back to my paypal.
Google maps
Google Maps is showing incorrect data and has caused several accidents and injuries. We as a community have been trying to send numerous messaged to Google Maps with map changes, but we are purely ignored.
One of these days there might be a law suite against Google against property damage and even people injuries (truck driver broke several ribs when his truck fell over).
So what is the problem?
At least one person a day gets a location pin send to him form a supplier to go to a specific location. The location pin takes him/her to a very rural area with the road condition being in a very bad conditions. Very often huge trucks with trailers get the pin with the wrong location.
The location pin that the person needs to go to is never the same, so there is no pattern, but it shows Tshwane Municipality.
Even on my own mobile phone, if I select Tshwane Municipality (Pretoria Municipality), I get directed to the rural place. Attached foto's and screenshots.
I have tried to "block" the road in Google Maps, but nothing I tried is working.
My contact details
Johan Hoolsema
+[protected]
[protected]@e-s-s.co.za
Desired outcome: Please fix asap, this is a very dangerous situation, people could have died with the truck accident, see photo!
Chrome
The Assistant is an obscenity that Google has determined is necessary but most or many users just don't use it. It is a horrid app that aids Google making money off the users. It tracks users and reports it to to hose who pay. They do not care about our privacy or security if they can make a buck. As evident by their recent court decision on their violation of privacy and security of users.
Desired outcome: Remove the Assistant, provide users with a method to remove the blight on users. Or dismantle Google as they do not respect users.
Why does Android have SpyWare attached to their provided Text Messenger in the form of Chat Bot? Yes I know it collects ad revenue for the creater but it ads SPAM from unknown people and it comes with a complete address book of its own that enables it. You have no right to choose what appsI can and cannot remove ... You did not give me the phone I bought it so where does Google get the right to blight their users with this [censored] creation that few want. You close any discussion about this problem and deny users Comment without fixing the problem.
I need my purchases fixed so I can use my google play balance and I want to refunds that was approved to be paid to me.
I have not been able to make a purchase with my Google play balance for 3 days I filed for refunds and never received them as soon as I filed for the refunds my purchase would fail I was told that Google play was doing a security update that would take 24 hours its been 4 days and I have been through 4 reps and still nothing is done I am able to make a purchase if I use my bank card but I don't want to use my card that's why I bought a code for Google play this money is already in my account there should be no way that I cannot use what I already paid for. They have it set up that if you don't recognize a purchase or dissatisfied you can hit a button to request refund. So I requested a refund but right after I am not able to purchase nothing without using a bank card this is not right when I have a balance in my Google play account. Its been 4 days and nothing has been fixed.
Gmail
I lost my phone now I lost my password list for my gmail account. I can't log in and it is needed badly to access other sites mainly my casino site which I use daily this is a very frustrating safety device you have in place to keep hackers out but all it really does is prevent me from keeping my email to use and my pics on there were important ones I can't ever GWT back I would have not used your highly regarded site to do everything if I knew how easily they could be taken from the one and only Google . why is that you service providers think that you can play god and hand out the rule book and trap users like me into a corner and continue to keep us there once we have your apps downloaded and our lives saved on them ? Why don't you have a system that's universal so I'm not constantly verifying and reverifying my accounts over and over every time I want to do some thing I need to confirm confirm confirm I mean I spend more time getting nothing done like right now then actually using my free time for me not for yours . can you please send me required information along with 2 types of acceptable conformation
Desired outcome: To be able to open a account and access it without takin a prerequisite PhD in app school some of us are not so worried about hackers and more concerned with life
Verification of id
My husband sent money to my Google Pay account. He thought he was on the phone with Apple Support, unfortunately, he was talking with a Scam Artist.
My account was eventually locked down pending verification of my ID. I have have sent in my Drivers License and Bank Statement but to no avail. Each time I submit, 9 submissions so far, an hour later I get another notice that I need verify my ID... but with no suggestions on what to submit next.
This has been going on since August 24 and I could really use that money stuck in limbo.
Who can help us with this?
Desired outcome: I would like my account reopened so I can access my money.
Google maps
have placed a gypsy site incorrectly on the map right next to my holiday let. They have wrongly labelled the whole area postcode of PH34 4EX as 'travelling people's site.' This is stopping people booking with my business There is a travelling people's site but it is along the next lane about a mile away.
I have reported this 5 times and am getting no response whatsoever.
They need to either remove'travelling people's site' from the post code PH34 4EX or move the pin with this label to the right place where the travelling people's site actually is. Every minunte this isnt done is a potential lost client for numerous holiday lets in the area of Achnabobane
Desired outcome: Move the pin to the right place, but preferably remove' travelling people's site' from the post code so that it reflects the much wider area and numerous houses that are in the postcode area
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