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J
12:04 pm

Google - fees taken from my account

I have addressed this matter regarding my account being debited, on several occasions my account was debited for different amount of fees of which I have no knowledge of how this could have happened and I have not received an answer. I have given you the dates and amount that were taken out of my account, $1.99 3 times $4.99 once and $99.99 and all of these transactions took place on August 22, 2017.

John Coon

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K
Aug 31, 2017 8:50 pm

Have had several instances of this! Google are usually good at sorting this type of thing, it just makes you feel cheated though! I wrote an article just about being cheated and passing off, take a look here (comment if you will) https://www.complaintsboard.com/complaints/the-menu-store-ltd-fake-deceit-and-defamation-the-menu-shop-vs-the-menu-store-passing-off-c908628.html

Send me mail and let me know the outcome, KS :)

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E
2:13 pm

Google - my name is eric michael lamarche : this is for my legal family and the whole world legally legal ditto period.

My name is : Eric Michael LaMarche : And I am making this also legally legal statement complaint : To the factuality of reality that again do to the factuality of reality me and my legal family and everyone else throughout this whole world and god almighty planet earth is again being forced through this again routine of terrorist terrorism from again the same peaple that have extremely so many other time, s have force all of us god almighty holy righteously righteous legally legal victim, s through this extremely ungodly filthy unrighteous routine again of terrorist terrorism throughout this whole god almighty world and planet earth so please can you please work again with all the other company, s and corporation, s and business, s throughout this whole god almighty would and planet earth to put extremely extreme fast stop to this extremely satanic ungodly filthy unrighteousness from these filthy unrighteous peaple that are in factuality of god almighty holy righteously righteous legally legal reality terrorist and this is the computer laptop I am using know do to the factuality of reality my HP laptop was stolen from me again remember this is again the extremely extreme same old filthy unrighteous routine of terrorist terrorism that extremely everyone throughout this whole world and planet earth oh yes still do and dose know about and still yes again this is my laptop computer know ( Lenovo ideapad 100s - 14lbr model name 80r9 mfg date : 20V=2.25A MTM : 80R900FXUS S/N YD02C8ZK MO: YDNOB742300F MANUFACTURED FOR LENOVO PC HK LIMITED MADE IN CHINA FACTORY ID : YD AND MY LEGAL SIGNATURE IS : Eric Michael LaMarche . and today, s legal date is : 8/25/2017 and my legal date of birth is : 10/20/1963 . and my legal signature of my last four social security number, s is : 8075 . and again legally legal DITTO .

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Aug 25, 2017 2:40 pm

This is a legal statement and legal complaint and again legally legal ditto : my legal complaint again is for all of us god almighty holy righteously righteous legally legal victim, s and yes this also include, s me and my legal family also to and all the other also to god almighty holy righteously righteous legally legal victim, s throughout this whole world and all the other also to god almighty ho, .Y righteously righteous legally legal peaple throughout this whole world also to and this is also my account, s google account.S address also again to [email protected] so peaple post all your legal complaint, s about you also to being hacked into and hijacked into also factuality of reality i can, t even get into the world wide internet any more again on my laptop and there is extremely alot more still again going on, on my laptop computer again and still again and yes i am still again homeless in boston massachusetts and living at the pine street inn for homeless peaple in yes again boston massachusetts as said not only by me and my legal family but also in factuality of reality but by the whole entire world and god almighty holy righteously righteous legally legal planet earth just the extremely filthy satanic ungodly filthy unrighteously unrighteous routine of terrorist terrorism from the same peaple extremely everyone throughout this whole world and god almighty holy righteously righteous legally lewgal planet earth know, s who they are in factuality of god almighty holy righteously righteous legally legal reality and we all do know who they are and yes again a god almighty holy righteously righteous legally legal ditto again and my legal signature is : eric michael lamarche . And my legal date of birth is : 10 / 20 / 1963 . And my legal signature of my last four social security number, s is : 8075 . And today, s legal date is : 8 / 25 / 2017 . And again a god almighty holy righteously righteous legally legal ditto for all of us god almighty holy righteously righteous legally legal victim, s and peaple and all other righteous creation throughout all god almighty holy righteously righteous legally legal righteous creation, s again legally legal ditto period . !

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L
2:25 am
Verified customer This complaint was posted by a verified customer. Learn more

Google - google customer support employee

Aloha,
I have been a google user for many many years now and I have never had any issues until recently. I have been dealing with identity fraud and my gmail account registered to my google account has been taken over a few times from this same person. I had called google support and spoke with an employee who clearly wasn't understanding what I was asking and was very rude. I am just trying to gain access to all of my accounts and for him to tell me they have to charge me to gain that access and proceed to be rude when I state that I didn't cause any of this and I just want access so that I may change passwords etc to keep this girl out of my life. He then hangs up on me. So I call back. As he answers I can hear him telling someone else it's her calling again. Of course it is. Why hang up instead of fixing this matter? So proceeding again on this second call he quickly hangs up again. For the third time calling he answers stating it is someone different. As I have had to deal with a lot of wrong doings on others behalf I simply asked for his name and if he had an employee number so that I may document this third call. Knowing that this was the same voice he stuttered in answering what his name was. He then tells me his name is Dominic Wills. However I am not quite sure if his is even his real name from the way he answered me. I am pretty sure it is the very same man in all three calls seeing how he had the same exact voice and the way he spoke. So for he third call I was also hung up on as well. They would not assist me in retrieving or gaining complete access into my google gmail account stating I would have to pay. Not even stating the amount they wanted to charge me. I have access into my google gmail accounts on my phone but one of them when I try to change the password is stating it's not the right password followed by all the info including my second gmail account even attached to it, it's stating they cannot verify this is my gmail or google account. If it lets me into both accounts on my phone why wouldn't it let me in on one to change password through website? I just want access to fix this please and would just like to inform you that it is not professional to hang up on someone especially having to deal with many more issues caused by identity fraud. I know the identity fraud has nothing to do with y'all however I would like access into my own account please so that I may block this person from gaining all my information repeatedly. So to the rude employee I would like to inform you DOMINIC WILLS that it is very rude and unprofessional to hang up on a customer when they ask for that support especially seeing how you are working in the google contact support. Customer service or support for google apparently is not where you should be employeed! As for google I am thankful for your services all, except this one very rude employee.
Aloha and have a great day!

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A
3:44 pm
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Google - gcp help pay

Hello: I'm Reinaldo Pereira and my credit card status show 11 micro pays in this weird app from 14/8/2017 to 18/8/2017. I'll attach a photo capture from my credit card status referred a this problem. I don't understand what type of app is this, in my smartphone I only use basic features. My family and I never authorized this transactions, I'm troubles for pay how this stupid cheats.

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K
7:59 am

Google - google play store

We made a one time puchase for Rs. 50 on this playstore using my debit card, but to my surprise there has been multiple deductions forRs.50, Rs.400 and Rs.80 from 16 Aug 2017 to 22 Aug 2017 amounting to Rs.4080 deducted to beneficiary GOOGLE *SERVICES g.co/helpp.
When I complained of the same to google playstore help, they had the nerve to tell me that all charges were legitimate and offered to refund Rs.400/- (ie 5 transactions). I woul like to ask google why did they refund five transactions if all charges were legitimate. This is whole sale cyber crime looting small amounts from millions of people like me which will result in total amount unimaginable everyday.

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R
3:54 am

Google - regarding recovery

My account [email protected] was hacked because my girlfriend gave my account details to someone in order to log into one game. This user changed all of my data such as my phone number, my password, and even my other email. I would like to return my account because there are many emails I need and this is my main email. Please someone help me.

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C
2:18 pm

Google - unauthorized charges to my bank account

On August 21, I received 4 charges to my bank account. There are 3 posted charges of $20 each, and I posted charge of $12. I have no idea what these charges were made for, but I did not authorize them. I was never informed that I would be charged for anything.
Thank you for promptly refunding my money that was taken without my knowledge and without my consent.
Cami Klingonsmith

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R
10:02 am

Google - credit charge and foreign fee

I reseived a credit charge on 8/17/17 for $5.65 and a foreign fee of $0.16. Description is GOOGLE*You Tube Videos g.co/helppay#GBR.

I did not receive an email of this charge. I happened to check my bank account and noticed the charges on my credit account ending in 9629. I have called the bank, however I was told to contact Google. I was given a
1 800 number that did not work.

I don't have a google account that I'm aware of. My number is
575-640-8965 and email is [email protected]

I would like to know how or who made this charge.

Thank You,
Ramona Cuaron

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N
4:07 am
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Google - no privacy

Why there are no any security questions while registering? It would simplify everything when you can't log in. I think I filled out 600 forms trying to enter my account, but it still can't verify me. And this is strange because I know my password, I didn't change it. They can't help me, they use stupid macros when answering and so your problem will never be solved.

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B
6:13 pm
Verified customer This complaint was posted by a verified customer. Learn more

Google - a charge to my old debit card on the 3rd of july

yes my debit card was charged while i was in hospital. here is the info from my account, 07/05/2017 DBT CRD 0000 07/03/17 66953378 GOOGLE *Ep 1600 Amphitheatre g.co/payhelp CA C#*2804 (4.99) I want to know what was bought where it was sent and who ordered it . and i want my money back the card is now terminated because of this theft of my money. and i want a check to refnd it back. that was money needed for mdicines. I want to know where who and what was purchsed and to whome it went to name and addy and a phone number and what they bought. if i don't get this info i will seek legal help and you will be held accountable for being an accomplice. I want the money back asap you can email me at [email protected] for my name and adyy to mail e the money back and we will then forget about whole incident once my money is back. Becuase now my ard has been canceled

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R
5:10 am
Verified customer This complaint was posted by a verified customer. Learn more

Google - google *outfit7 unrecognized transaction

Few minutes ago I received an email alert form my Credit card as this
"
Dear Cardholder,
This is to inform you that,
Rs.6, 900.00 was spent on your SBI Card no. ending XX3970 at GOOGLE *Outfit7 on 20 Aug 17. Remaining credit limit: Rs. XXX
"

I am really shocked to see this as I hadnt initiated this transaction. I believe something wrong is happening with Outfit7.

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R
1:15 pm

Google - I am complaining about having money taken from my bank account that has not been authorized. over $135 taken.

On August 18, 2017 in a total of 9 transactions totalling more than $135 was charged to my bank account from: GOOGLE *BNEI / g.co/helppay#:

(5) with a charge of $ 0.99 each,
(2) with a charge of $33.99 each,
(1) with a charge of $44.99, and
(1) with a charge of $17.99.

I want these charges deposited back to my account and an apology from Google for allowing for charges to be taken from myself and it appears from so many others.

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B
8:37 am
Verified customer This complaint was posted by a verified customer. Learn more

Google - google "telepathic g. cohelppay#

My credit card has been charged 3X . 07/27/2017, 07/31/2017 and 08/07/2017. Each transaction is at a charge of $2.99. I have not authorized these charges and would like and explanation and refund. I don't appreciate having this happen, as I bet anyone else does. Please, get this taken care of or other matters will follow. I'm diligent at watching my finances and my family depends on every dime.

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K
Nov 13, 2017 8:50 pm

I had same on my phone, and it looked like app "Unfollowers +" was charging the card after free 3 days of function that liked posts on Instagram in background.

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K
Sep 07, 2017 8:50 pm

I too just noticed that same Telepathic G. co looks like they have been pullimg out $2.99 three times monthly for over 4 months now. Has anyone resolved this issue? Please help!

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O
Aug 27, 2017 8:50 pm

I'm getting these too

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K
4:53 am

Google - spam filter

Why doesn't the spam filter work properly? I got many mailings I'd like to read in my inbox. But most of them get to the spam. Such as Booking, eBay, Amazon and other huge sources. I have to select each letter and redirect it to my inbox. Every single day I do the same thing. How does it work? I never marked them as spam, but they keep getting in there. Even personal letters.
Who can explain what's the goal of spam if I can't decide what's really spam and what's not?

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C
9:59 pm

Google - search

Some odd situations recently where no matter what I type in, different results seem to be "pushed" onto me. So I use quotes, they remove them. I use "+", it gets ignored. I go to Bing, and immediately I get the results I was after. I'm not really setup for Bing, I don't use it, don't plan to (unless I must) but it's looking more and more like a monopolistic play on to promote themselves. I think a read an article recently where Google was fined in the European Union for "fixing" search results. Now Europe has better search results than the US? I thought the internet (and Google by proxy) was a strength of the US... I guess it is, but the people are collateral damage.

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U
8:22 am

Google - google telephatic

Hi, I have pending charged through my bank for $2.99 a purchase in my debt card for google telephatic. I did not sign up for google telephatic, or authorize this transaction. Matter of a fact, I do not know what google telephatic is. Why do you not have telephone number do people can call & speak with your customer service unit? I would like to know. How did you get my debit card information? This makes me very uncomfortable. 😣With all the internet scams & identity theft.

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M
Aug 17, 2017 8:50 pm

Have you gotten this issue resolved? Same thing just happened to me!

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J
6:29 pm
Verified customer This complaint was posted by a verified customer. Learn more

Google - google billing my credit card

I have been being billed $2.99 every other week since June and have NOT authorized this at all and would like to know why? From google telepathic and google iheart. The iheart one was 10 something. I have not authorized either. Please get back to me at 6083692954 or [email protected] I see other people have had the same problem. I am hurting for money right now and can't have this. Thank you

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D
9:09 pm
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Google - google *telepath 5734 ca g.co/helppay# google *telepathic us   $ -2.99

I have been charged for this service on July 29, and again on August 5 of this year. I have checked with everyone in my family, and no one has authorized this purchase. I would like this service terminated, and the charges reversed. My email address is [email protected] in case of the need for further correspondence. This is what shows up on my card...

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B
12:07 pm
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Google - google is taking my money

Ive been reciving withDrawns from account and they been from google (Google *Bnei G.CO/Helppay) and i dont recall ever making any purchases . The first time it happened i thought about it as nothing but now it happen for third time. They been withdrawing $0.99 from my bank account. I honesly feel like google should answer me as quick as possible before they withdraw another $0.99 from my account.

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N
1:58 am

Google - google stole my money

Hi,
I'm attaching your CEO to the email. I spoke to your supervisor regarding this email and phone call. I repeatedly asked you speak with someone above him and he denied me. I was still talking and he referred me he was disconnecting the call and transferring me to the email. He actually hung up on me preventing me from getting an email. I've also submitted this email on your Google Plus pages as well. I'm not ok with what has occurred today.

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