Google

I was charged on 11/08/2021 for .99 nine (9) different times which amounts to $8.91 on my credit card by Google *Garena G. Co/HelpPay# CA client numbers 1.) 55432869R5V3AZVTL. - 2.) 55432869R5V3AZ395. - 3.)55432869R5V3B1FPG. - 4.) 55432869R5V3B2BKT - 5.) 55432869R5V3B2DHE - 6.) 55432869R5V3B2QQ2 - 7.) 55432869R5V3B5GFM -8.) 55432869R5V3B843Z -and 9.) 55432869R5V3B87WY. I have no idea what-so-ever what these charges are for. I want a refund of these Fraudulent charges I did not authorize.

DDA purchase [protected] Gamania Mountain View CA
2021-12-15 Multiple purchases $3.24
Bremer Bank has canceled my card when fraud was acknowledged.
The funds are not available to me for up to 10 days. As you know, all paperless bills are jeopardized and I am seeking quick resolution.

I have just been charged £4.99 for something I do not know about. I want the money refunded to my account and to not be charged again.

I am so disgusted that you expect your employees to be vaccinated with a vaccine that is killing people which in reality it's not a vaccine. I'm so disgusted that a company would demand that it's people put aborted fetus in their body! You should all be in jail or rot in hell for putting aborted fetus in your body so disgusted. You should all be ashamed of yourselves! Forcing someone to inject something into their body is like forcing someone to get an abortion you all disgust me! Hell has a special place for you all!

Hello how can deduct from my account which i never purchased anything? amounting of P 2, 693.36.. what this for?

pls refund the amount asson as possible...
Thank you so much for your kind consideration

Nilda

I had an account with gmail from 2016 until 2018. I purchased a new phone and changed my phone number in August of 2018. I tried to log in with my email address and password and a message popped up that said "Google doesn't recognize this device. For security, Google will send you a verification code to verify its you". Well that doesn't help me since I no longer have that phone and thought since I have the username and password I should be able to log in with any device. Apparently that's not the case. In August of 2018 I sent an email to Google Recovery explaining my problem. They sent me an email two days later telling me to use Google's FREE recovery process to log back into my account. I did and answered a few questions that verified that I am the subscriber of that account. About a week later I received an email that read "Thank you for your interest in Google products and services! Unfortunately, Google wasn't able to verify that you're the owner of this account. If you're having trouble logging in, please use Google's recovery process to log back into your account"
I went back and forth with this crap for about two more weeks until I finally gave up! Well it came to my attention that there is a very important email from my grandpa who has since passed away in that gmail account. So I tried again and got the same BS response that I got in 2018 and that's as of December 7th 2021. Again I have the correct username and password, but Google doesn't recognize the device I'm using. Same BS! I filed a complaint with the FCC, but Google has not responded. Apparently they think they are too big to care about their subscribers! I've deleted 2 other gmail accounts and deGoogled my phone! I'll never use another gmail account or anything attached to Google again!

I noticed some Unauthorized transactions on my Credit card statement. I have conversed via email with GOOGLE. I didnt make any of these purchases. GOOGLE has since told me that they cannot refund me. I need my refund. This is unacceptable. Here is a summary of my claim

Summary of your claim
Claim ID: [protected] Date submitted: Oct 27, 2021 Status: Completed

Your unauthorized purchases
Purchase date Description Amt Amt refunded
Oct 26, 2021 User-provided date and amount EC$0.54 EC$0.00
Oct 26, 2021 User-provided date and amount EC$1.68 EC$0.00
Oct 26, 2021 User-provided date and amount EC$1.74 EC$0.00
Oct 26, 2021 User-provided date and amount EC$2.06 EC$0.00
Oct 26, 2021 User-provided date and amount EC$2.78 EC$0.00
Oct 26, 2021 User-provided date and amount EC$2.88 EC$0.00
Oct 26, 2021 User-provided date and amount EC$2.88 EC$0.00
Oct 26, 2021 User-provided date and amount EC$5.48 EC$0.00
Oct 26, 2021 User-provided date and amount EC$5.70 EC$0.00
Oct 26, 2021 User-provided date and amount EC$5.70 EC$0.00

Purchase date Description Amount Amount refunded
Oct 26, 2021 User-provided date and amount EC$5.70 EC$0.00
Oct 26, 2021 User-provided date and amount EC$5.70 EC$0.00
Oct 26, 2021 User-provided date and amount EC$5.70 EC$0.00
Oct 26, 2021 User-provided date and amount EC$5.70 EC$0.00
Oct 26, 2021 User-provided date and amount EC$27.25 EC$0.00
Oct 26, 2021 User-provided date and amount EC$86.91 EC$0.00
Oct 26, 2021 User-provided date and amount EC$87.78 EC$0.00
Oct 26, 2021 User-provided date and amount EC$104.38 EC$0.00
Oct 26, 2021 User-provided date and amount EC$139.11 EC$0.00
Oct 26, 2021 User-provided date and amount EC$146.11 EC$0.00

Purchase date Description Amount Amount refunded
Oct 26, 2021 User-provided date and amount EC$146.11 EC$0.00
Oct 26, 2021 User-provided date and amount EC$275.44 EC$0.00
Oct 26, 2021 User-provided date and amount EC$286.71 EC$0.00
Oct 26, 2021 User-provided date and amount EC$286.71 EC$0.00
Oct 26, 2021 User-provided date and amount EC$286.71 EC$0.00
Oct 26, 2021 User-provided date and amount EC$286.71 EC$0.00
Oct 26, 2021 User-provided date and amount EC$287.09 EC$0.00
Oct 26, 2021 User-provided date and amount EC$287.09 EC$0.00
Oct 22, 2021 User-provided date and amount EC$0.38 EC$0.00
Oct 22, 2021 User-provided date and amount EC$1.36 EC$0.00

Purchase date Description Amount Amount refunded
Oct 22, 2021 User-provided date and amount EC$21.71 EC$0.00
Oct 22, 2021 User-provided date and amount EC$69.20 EC$0.00
Oct 18, 2021 User-provided date and amount EC$0.54 EC$0.00
Oct 18, 2021 User-provided date and amount EC$28.93 EC$0.00

I got Target debit card as a gift.
I did not check the balance since I received it. And now there are unauthorized transactions by your company (list of transactions is attached).
I did not purchase these service and no one has access to my card.
Pls cancel the transactions and refund $50 funds to the card.

Thank you.
Irina
[protected]
[protected]@gmail.com

Barbara A Blackman
[protected]@yahoo.com
[protected] text is ok
EDD issued B of A
Debit card **** 4128 charges from 10-24-21 to 10-28-21
Total unauthorized $105.00
I request a refund to the debit card charged fraudulently
This account is from EDD to deposit unemployment benefits to me. On October 24, 2001 charges in the amount of $5.00 to Google Play began, and continued through October 28, 2001.
The total unauthorized charges equal $105.00

I recently checked my bank acct, and notice that ive been charge on something from google without my permission.

Dear Compliance Team,

Please help me out here. I purchased two vouchers, a 15€ and 25 € Google voucher to topup my account in order to purchase a single month subscription of OkCupid.

I admit i just pressed ok to pass through quickly while redeeming the vouchers but it seams I exchanged my voucher value into Call of Duty: Mobile Adds, which were offered during the process of redeeming the vouchers.

I am not interested nor play Call of duty. Did I really redeem my vouchers for exchange into those Call of duty adds? At first glance, I thought the COD Adds were offered as an addition to the voucher redemption ...

If so, and I can not see any other reason how,

please take the Call of duty adds back and refund the voucher value onto my Google account.

Of course, I dont have the voucher codes anymore. I threw the phyisical voucher cards into the next bin ...

I can only provide the order numbers:
GPA.[protected]
GPA.[protected]

Hope you can help me. It would be terrible waste of money if you can´t.

Thank you in advance.
Best regards,
Darius

After playing a game for five years or so, and not previously spending money on it, Google thought it was really likely that I would have purchased the top in-game add-on twice within the space of a minute, at a cost of £79.99 each, when this was pure and simple pocket dialling, purchasing an add-on that I neither wanted nor needed.

If the default for the Google Play store is to NOT enable protection or even simple verification, thus allowing three-figure sums to be taken out of my account simply from the screen being bumped for a few seconds, then that is ridiculous. Naturally, I've added extra protections now, but I'd love a refund, actually.

I've been a loyal Google customer, with Android phones for years, Google Nest at home, and other Google accounts, products and services. But this incident - taking nearly £160 that I can ill afford, just before Christmas - has soured the whole experience, to be honest.

Saying, in response to my refund request, that you couldn't refund because I "hadn't secured my payment system" when I had to *literally look up instructions on the web to work out how to do that* shows that this is not a simple process, and, if one was being cynical, would say is actually designed to encourage this kind of accidental money removal from people.

I would love a refund, please.

I have notice multiple Google charges on my bank account statements that I have never made. Charge says Google then a name and a ten digit number. I am going to cancel my card and order a new one. I am looking to get a refund of the proper amount which is still to be determined. The charges have been over a duration of time and I was not aware. Please make this right. I can provide evidence of all charges.

The complain relates to transaction ID GPB.[protected], 22$.
I purchased a book on Play Store.

Play Books fails to open on my device. I attached a screenshot of my device with the error message in French, saying clearly that the app does not work.

I requested a refund for the purchase within 10 minutes of the purchase.

The refund was refused without giving a reason, and without giving an email contact. The refusal email is in attachment.

I spent 3 hours and 25mins on live chat this evening and still didn't receive any help to rectify my issue (my photos aren't backing up to google photos). Initially I spoke to 1 advisor, then after 2hrs and him talking me through stuff that wasn't related to my query, he eventually said that it was beyond his expertise and passed me through to someone else. But this was after 3 attempts to get me to screen share with him. I refused each time as I am not comfortable allowing someone access to my computer. After I said no initially that should have been that, but he asked two more times and did so quite forcefully, even stating that the reason he couldn't help was because I refused to screen share. Well this was an out-and-out lie as it turns out nobody helped me. I felt intimidated by the way he spoke to me and pressured to do something I wasn't comfortable with. Eventually he passed me on to another advisor, but they took an hour and still weren't able to help. As the google drive service is basically online cloud backup/storage, if its not working to back up your documents/photos, then clearly you are paying for something that you're not getting use out of. So at the 3hr point I said 'shall we admit defeat and i'll just cancel the account as of the 21st december (which is when it is due to renew) and please advise me how I can go about complaining. As obviously i've been unable to back up my photos for 2 months now and there's yet another month before my storage expires - so that will be 3 of the 12 months i've paid for but not had use of, which is obviously completely unfair. To which he replied there were no refunds or official complaints procedure and simply cut me off after saying i'd receive an email tomorrow. So 3.5hrs of my life wasted, intimidated by 1 person and cut off and dropped by the next. This is totally unacceptable. I have saved a copy of the whole chat so am happy to provide this as necessary.

Google mapping keeps on getting my address location wrong, way off, when other mapping services, like MapQuest, get it right.

As big as Google is they should be screwing up address location because it effects shipping and other services.

3 days ago I needed my google assistant ( the reason I purchesed the phone) My phone was changed from Google Assistant to Google k

I want to know why and if google is going to replace my flip phone that has the feature of Google assistant?

After cancelation, I had to wait 2 months to get refund for a service which is supposed to be postpaid and thus should not have an overpayment.
They refused to remove my personal information.
Their customer service and community are jokes

After cancelation of the Fi service, I had to wait more than 2 months to get refund. I thought it is a service which is supposed to be postpaid and thus should not have an overpayment. Where is my interest?
Another bigger hurdle, Google refused to remove my personal information, including call history, service address, credit card info, etc. So, basically you pay for less privacy and potential breach of your personal data!
Their customer service and community are nothing but jokes, only capable of cutting and pasting responses.

Good Morning, I noticed when googleing my new business address you have uploaded my Personal home address for everyone to see. So My home address is a supressed address for a reason and now i am in danger because of what you have done. At NO time did i give my permission for you to upload MY PERSONAL HOME address to the web! I am kindly asking you to remove it as a matter of URGENCY as my life is in danger. MY HOME ADDRESS IS ON MAIN ROAD WELLINGTON POINT which is NOT MY BUSINESS ADDRESS and NEVER HAS BEEN!
HOWEVER MY CORRECT BUSINESS ADDRESS IS LEVEL ! ON POINT MEDICAL CENTRE