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Globe Telecom review: Urgent request for investigation and restoration of internet service disruption since November 9, 2025

TESDA CordilleraSITE Mt Province of US

Nov 19, 2025 2:20 am EST

Verified customer

Featured review

Dear Globe Customer Service,

I am writing to formally report and request immediate assistance regarding the disrupted Globe signal in Poblacion, Tadian, Mt. Province.

We have experienced continuous service interruptions since November 9, 2025, during and after Typhoon Uwan. Communications were severely affected, and the area became even more isolated due to the unavailability of electricity for eight days. Neighboring municipalities located about 10 km away—and even farther—are now able to enjoy stable Globe signal, while our area continues to experience service issues.

Given these circumstances, I respectfully request Globe Telecom to:

Investigate the cause of these disruptions, now ongoing for 11 days.

Restore and secure our connection to ensure stable and uninterrupted service.

Recommend any available measures to safeguard against future service interruptions.

Thank you for your urgent attention to this matter. We appreciate your assistance and look forward to a prompt response, please.

Sincerely,

HDLitdog

Claimed loss: 11 days of disrupted globe service

Desired outcome: Full restoration of Globe signal in our area and assurance that similar disruptions will be prevented in the future, please.

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Nov 19, 2025
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