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Globe Telecom review: Globe postpaid

Maria Shiela Sibi of US

Mar 27, 2026 2:01 am EDT

Verified customer

Featured review

LOS since March 24, 2026. A ticket was raised: [protected] scheduled for tech visit on March 27, 2026. No technician was deployed. No one reached out and all globe hotlines do not connect me to a live representative so i can follow-up on my request. The GlobeOne App is faulty and tells me to use the Messenger Bot to follow-up on my request but even GIE (the bot) is unable to check the status of my open ticket. I AM SO DISAPPOINTED.

Desired outcome: I need a technician to fix my connection. And I need your hotlines to connect callers to live representative because your app is USELESS.

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Globe Telecom Contacts

Globe Telecom phone numbers

+63 277 301 000

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Customer Care

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Dial using your Globe mobile

808

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Dial using TM

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Stock Transfer Service, Inc. (STSI)

+63 2 5307 5037

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Stock Transfer Service, Inc. (STSI)

+63 2 7797 4307

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Investor Relations

+63 910 289 6581

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Globe Telecom emails

ir@globe.com.ph

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Investor Relations

stsiglobe@stocktransfer.com.ph

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globeofgood@globe.com.ph

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Globe Telecom address

The Globe Tower, 32nd Street Corner 7th Avenue, Bonifacio Global City, Taguig, 1634, Philippines

Globe Telecom social media
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