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Globe Telecom

Globe Telecom

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1 542 complaints
33 resolved 509 unresolved

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Globe Telecom reviews & complaints 161 - 200

Globe Telecom complaints 542

Globe Telecom - customer care representative

I, Mark Julius Unciano account holder of Globe at home account number [protected] is complaining Agent ricky james - ztm06772 from sterling global call center We ordered roku on December 23 2019...

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Globe Telecom - gcash

I was chatting with Jeremy through the help center he was rude. I ask to chat/speak with a supervisor and he is refusing to transfer me to a supervisor. Bad customer service . Its been 2 months i am...

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Globe Telecom - car/shipping scam

I thought that I was buying a car from Proceed Shipping Ltd in Seattle WA.
it is a transport company owned/operated by Keith Shireby in the UK. There is acually no business set up in WA according to the Cosumer Specialist working with the Goverment. I wired the money after checking out the site several times and feeling that it was lijet. The car that I was to get was susposed to have been involeved in an accident and totaled thus I would receive my money back. This wreck took place 11/11/19 and I have heard nothing from the company and it is opened in the UF. Keith Shireby is a shipper. Address of the company is Globe House Eclispe Park Sittingbourne RD Mailstone ME14 3SEN UK Kent. There are several Government agencies involved as well as my Bank. His Bank is
HSBC in New Brunwick England. Would somwone in the UK please help me get my money back. His bank responded once to mine in the USA.

Globe Telecom - gcash

It was really frustrating how Globe Gcash seemed to ignore all the issues about cash disputes that many subscribers were still facing up to now. Lack of credible information about the process of...

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Globe Telecom - gcash cash in/remittance

Supervisor Clint who spoke to me (who should have foot print on the case number 7868583), who called me back is so rude. Please check all recordings for my call today December 22, 2019 (if it'...

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Globe Telecom - additional line online application

I currently having a plan 1799 with globe (w/ handset iphone 7 128 gb) and is already at its 24th month this December 2019. Meanwhile, I have made preorder with iphone 11 red 128 gb at plan 1799 a...

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Globe Telecom - postpaid promos

Can you fix the promos you have like the free 1gb daily in GOSAKTO90 coz i dont know how to use it. It always and always use my 2gb data in my promo and it will be gone like for 3days. Why did you put it in the 1st place if it cannot be use? And everytime i put load in my #, it always get a 5peso load and i didnt use it on anything. I dont like your service anymore. Im always a globe postpaid customer but now i actually regret having it because your service sucks. Hope you drain all my gb in my subscription and leave the 1gb daily behind since its a waste in my promo coz it doesn't give me anything or cannot be use DAILY. I will give you 1 if i have to. The next time i'll change a number again i will never use your service ever!!!

Globe Telecom - gcash

I cashed in (P13, 000) using MEPS (TouchPay) but only P8, 000 was credited to my account. I called TouchPay immediately and confirmed they received 13, 000. Touchpay advised me to contact GCash...

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Globe Telecom - globe branch district imus cavite

At around 1230pm-100pm on December 4. I went to the Globe Store branch located at the District in Imus. So I did my usual routine when I make a payment there. This is by getting a number and waiting...

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Globe Telecom - gcash

i receive 3 sms regarding debit on my gcash account.. nov.26 2019.. 11;33 pm. amount 761.85 paid to ref # [protected] nov.27 2019.. 12;25 am. amount 1100.00 paid to lazada ref #...

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Globe Telecom - internet and postpaid

I calld up 2 days prior my flight to permntly disconnect it because I am leaving the country. Then they did not. Despite my emails and constant follow up calls, their stupid agents did not do it. To sum it all up after 10 mos they are charging me 12k and harassing me thru a JNL agency. Also my phone paid advanced and "nlocked" does not work uk sim.

Globe Telecom - gcash formal complaint and incident report

I have been using gcash for most of my banking and financial transactions. At first, transactions were so so smooth that I even recommend the service to my colleagues, family and friends until one...

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Globe Telecom - online application for postpaid mobile

I have submitted an online application for a mobile postpaid line last Oct 29, 2019. I have received an SMS last Nov 4 that my application was a success and a Globe rep will call me to confirm the...

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Globe Telecom - konsulta md

I do not subscribe to konsulta md but everytime I loaded my account they automatically deducted me P15 a week. please take a look on my globe number because for now im in canada and I cannot go to globe store or office to complain it. I want to retain my globe number [protected] and I'm on roaming mode right now so I can received messages from my family back home.


Globe Telecom - representative I spoke with nov 8 @12 nn he placed me on hold for more than 30 mins without any resolution for my concern

representative was unprofessional he left me hanging on the line without permission and without resolution he doesnt deserve to be working at globe i dont deserve to be treated like this since ive been with globe for years now, i alao work as a representative buu i dont do that, he doesnt love his job may be he deoant need it, poor globe you are wasting your money for a representative like this, i guess thats why people leave your company

Globe Telecom - poor service, payment unposted for almost 5 months and still counting

I paid our globe landline internet at Globe (SM Megamall branch) last June 22, 2019 for Php 1, 900.00 with account # [protected] but until now it has not been posted yet in their system. That is why...

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Globe Telecom - connections

Honestly I'm just incredibly irritated. I am in no way a business person or even the one paying for our connection, but we have literally upgraded to 20mbps and in less than a month the speeds have gone completely south, inconsistent and inconvenient. The family is pissed, globe. The ping testers are unimpressed, recieving less than 5mbps.

Please give everyone what they payed.

People are making jokes of 5.5mbps being 0.55mbps.

Globe Telecom - globeline platinum account with poor data connection and incompetent account specialist for my globeline platinum acct

Dear Sir/ Ma'am, I am filing this complaint due to non-reply and action of Globe Telecom to my formal complaint made and printed signed then acknowledged by Account Specialist for my Globeline...

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Globe Telecom - recontracting

I want to file a complaint to this branch. I was 4 yrs already globe user, but this was worst scenario as a customer. Gusto ko na tanggalin lahat ng connections ko sa globe. Bago ako umalis ng ph, i...

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Globe Telecom - installation services


I have applied to an unli broadband service about a month and a half ago but still no installation has been made. When there is a schedule, nobody arrives. When there is no schedule and is the said day where no one would be available, there is always a person who arrives.

We've been calling online and going to the shop where we had a transaction, but still, the installation services is always a bust.

Last time a person of this company has been here, he just took a picture of my brother and left with a note saying "Network Outage" without looking throughly.

With all the promises and schedules that we followed given by the company itself, it always fails to provide. I myself have waited a 7 hours for them to arrive Today, and the only response we had from them was a message saying that they will not be available to install today. They sent it 2 hours after the given schedule.

This breaks my heart knowing that we have given our time for them to arrive and install the router everytime but they seem to leave us with nothing.

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