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Pharmacy
Hello, Today I went with my mother to the Giant at to find a vaccine for her. She is 59 and has diabetes. She has not been lucky with the appointments. I understand that this is a lottery, so we were trying to see if we were lucky; if we were not, we would try again the next day. At 3:30 PM, a woman said that we could wait if we wanted to see if someone...
Anti white, black food
We have shopped at Giant in Severna park for decades. The last thing I expected to see was the store going anti-white. There is no place in the supermarket for this kind of foolishness. Food is food. I do not care where it comes as you verify and carry food that does not come from exploited people. As long as you continue this campaign, Safeway is just down the road.
Place take the politics out of your food stores!
Ken Danckaert
Severna Park
Desired outcome: Change in store policies
Customer Service
I called Giant's Customer Service Department February 25, 2021 to ask if they have my new credit card number since they never charged me for my last delivery but first I told the young man it was absurd Giant has us listen to all this garbage before we get to speak with a warm body. The punk responded "nobody else complains " whereupon I responded accordingly and hung up. I've been a loyal fan of Giant's for 40 years, but no longer.
Country of origin of organic frozen broccoli
As a long term Giant customer I was delighted when the Nature's Promise line was offered.
Finding the Country of Origin of the organic frozen broccoli on the package was very difficult. It was in a tiny print and a hard to find location. No wonder: the country of origin for organic frozen broccoli is China. Shocking and unacceptable. How long has this broccoli been in transit? Encased in off-gassing plastic?
It is my understanding that perishable agricultural commodities according to COOL regulations in MD are required to be provided with legible statements in a conspicuous location where they are likely to be read and understood by a customer.
I have alerted my friends and stopped buying Nature's Promise products.
Desired outcome: Provide appropriate labels. Provide nationally sourced organic fruits and vegetables.
Giant steamed broccoli florets
Last night I was burned by this product. I heated the bag according to package instructions (in the microwave for 6 minutes). When I removed the bag, the seam had torn almost 2 inches and boiling water spilled all over my arm and leg. Please recall these items and remake the bags so that they do not come apart during cooking. Also the broccoli inside wa...
Taylor farms
I purchased 2 bags of taylor farms chopped salad kits adding everything to the bowl and eating I bit into something hard and sharp. I still can't imagine what it is, I have emailed taylor farms with all the information and would like to know what I put in my mouth. This could cut and or choke someone. Purchased at giant in pasadena, md
Tfmd009a7
Desired outcome: Please check batch # in the store
Ground beef
The ground beef at Giant is so processed, bleached, and water-infused, it is tasteless. No matter what percentage of fat you buy. I will no longer purchase it and I am telling everyone I can about it. Can't you do better? Maybe offer ground chuck or ground sirloin, without the bleach processing? The chicken breasts are over-processed too. They really don't...
Read full review of Giant Food / Giant of MarylandUnsafe incident by an employee
Today, January 3, 2021, I was putting my groceries on the belt, when the cashier removed her mask and sneezed violently! I informed the manager of the incident (I also related the incident to another cashier) and the manager's response was: I know how gross it is to sneeze into your mask. I was astonished at his response, considering what we are all going...
Read full review of Giant Food / Giant of MarylandHandling of elderly customers who from a health condition that cannot wear a mask.
I was shopping yesterday 12/31/20 between 4-5 pm in the Giant food store located at 8905 Belair Rd, Nottingham, Md. I am a 63yrs. old handicapped female. Due to me having a brain injury and a previous tracheotomy very hard for me to breathe with a mask covering my face. Instead of the manager approaching me to ask me to leave he calls the police. Officer...
Read full review of Giant Food / Giant of Maryland and 1 commentCustomer service
On Tuesday November 10, 2020 I was using the self-checkout register when I needed assistance with the machine after using a coupon and dropping it in the slot as the machine asked I politely ask the giant employee (Velma Flores) working the self-checkout line if she could help me with the machine - she seemed annoyed that I asked her and when she came over...
Read full review of Giant Food / Giant of MarylandMeats
I bought 3 packs of chuck eye steaks at the Clarksville MD store. I trimmed them of fat of which there was more than usual. I then ground them in my meat grinder, as I have done for years without a problem. However, after a few minutes of grinding, the grinder was clogged with sinew from the meat. This has never happened before. I have bought meat for making hamburger at Giant often and this has never happened before.
The meat that went through the grinder was unusable. It was laced with sinew and had a weird consistency unlike any meat I have ground. The cost of the three packages of chuck was $25. However, the cost is not the issue. Giant needs to change its practices and suppliers of chuck meat. This is just unacceptable.
Hello JCM42,
I have reviewed your note about the meats at Giant Food. As I'm sure you understand, steak is made of cow meat and Giant is not able to guarantee that each steak is the exact same. The steaks are provided in clear packaging for the buyer to examine each for quality before making the choice to buy them. Look closely for this sinew next time to avoid this issue!
I hope this clears things up!
Pharmacy - failure to deliver
Rx ordered Tuesday for Pickup Friday (due to not being in stock) was not ordered from distributor until Thursday. Thus was not ready for pickup Friday afternoon. I had to wait for it to be bottled. Clerk said "I have no idea why, I am not the pharmacist." Demanded a manager who was less than apologetic. She said she had no idea why the "OTHER" people let the order sit from Tuesday to Thursday. But it is not her fault.
I have been buying from this Pharmacy since 1974 and have have many examples of this attitude problem and failure to perform. (Store Number 117) Maybe I need to re-examine where I spend my money.
Hormel pepperoni stick 8oz
Got home and putting groceries away when noticed the Hormel Pepperoni 8 oz stick molded. I think the picture I've attached tell the story quite well. I was offered a exchange.
Pharmacy
I went to Giant on 8/1/2020 to get a medicine filled which was a controlled substance. I was prescribed 20 pills. My husband picked up my medication due to me being in alot of pain. I noticed on the 2nd day that I only received 10 pills because I had only taken 4 pills. So we called the pharmacy and talked to the pharmacist Melody and she tried to say that...
Read full review of Giant Food / Giant of MarylandCleanliness, observance of social distancing by staff at checkout
On 7/3 I was at store #0329 in Traville gateway plaza at 8:45am. No one was wiping down carts prior to people taking a cart, there were no disinfectant wipes inside the store to wipe your own cart. There was significant garbage on the ground outside the store where the carts are including inside the carts (residual flyers, plastic bags etc).
Was checking out and while I was loading my groceries in bags the cashier proceeded to checkout the next customer. No social distancing, no waiting for me to remove my items. This is the middle of a pandemic--all of the above is completely unacceptable. I mentioned the checkout incident to the manager but, feel that some serious re-education needs to occur. If I don't see improvement- My next step is the better business bureau. I am a physician and extremely disappointed at what I experienced--it puts many people at unnecessary risk if it continues!
Service refusal to blacks
Racist Anita Kelly of Telford, PA refuses service to blacks at Giant Food store, Doylestown, PA Is this a ripoff? Is it a hate crime? Well in the light of the latest riots there's a horrific side to a our culture we have to face and fix. I think it starts with people stepping up and taking are of each other, regardless of race. In Doylestown PA, there is a...
Anita Kelly, a convicted felon is employed at giant food store
On January 19, 2010, Anita Kelly (aka Anita Serafin) employed at the Doylestown, PA location of Giant Food Store, plead guilty for selling PCP and Marijuana to an 11 year old girl. Case number 38-1-17CR-[protected] in Montgomery County, Pennsylvania. We brought this to the Giant Grocery stores management and they just laughed at us. You decide if we are...
Read full review of Giant Food / Giant of Maryland and 2 commentsThey were all rude and I've never experienced that at this store
Good Afternoon. I wanted to submit a complaint about the store in Washington DC, on 3rd and H street NE. This occurred 3 times but last was today around 2:30 pm, 4/7/2020. I have been coming to this store for over a year and sometimes with my puppy whom is always in a stroller. I had never been asked anything about her until recently on 3 occasions, two...
Read full review of Giant Food / Giant of MarylandMarch-April 2020 re online purchases of toilet paper not possible
I have contacted Customer Service at GIANT [protected]) several times to ask that my online order for toilet paper be honored. I had a delivery on 04-03-2020 where I had ordered toilet paper, but did not receive it. It had been removed "due to unavailability." I have now again shopped online -- but I could not select toilet paper to purchase -- toilet...
Read full review of Giant Food / Giant of Marylandprepared foods/cheese and pepperoni stromboli
I purchased a stromboli on 11-22-19 at Giant. After I cooked the stromboli I began eating it and found the entire stromboli laced with long strings of plastic melted within the cheese. One of the plastic strings got stuck in my throat which I was luckily able to pull out with my fingers. I called Giant's hotline to report the issue. They told me someone...
Overview of Giant Food / Giant of Maryland complaint handling
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Giant Food / Giant of Maryland contacts
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Giant Food / Giant of Maryland phone numbers+1 (888) 469-4426+1 (888) 469-4426Click up if you have successfully reached Giant Food / Giant of Maryland by calling +1 (888) 469-4426 phone number 0 0 users reported that they have successfully reached Giant Food / Giant of Maryland by calling +1 (888) 469-4426 phone number Click down if you have UNsuccessfully reached Giant Food / Giant of Maryland by calling +1 (888) 469-4426 phone number 0 0 users reported that they have UNsuccessfully reached Giant Food / Giant of Maryland by calling +1 (888) 469-4426 phone number+1 (800) 573-2763+1 (800) 573-2763Click up if you have successfully reached Giant Food / Giant of Maryland by calling +1 (800) 573-2763 phone number 0 0 users reported that they have successfully reached Giant Food / Giant of Maryland by calling +1 (800) 573-2763 phone number Click down if you have UNsuccessfully reached Giant Food / Giant of Maryland by calling +1 (800) 573-2763 phone number 0 0 users reported that they have UNsuccessfully reached Giant Food / Giant of Maryland by calling +1 (800) 573-2763 phone number
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Giant Food / Giant of Maryland emailsnutrition@giantfood.com100%Confidence score: 100%Supportmin.krishnamurthy@giantfood.com93%Confidence score: 93%
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Giant Food / Giant of Maryland address8301 Professional Place, Suite 115, Landover, Maryland, 20785, United States
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