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CB Banks GE Money Bank Complaints #122-141
GE Money Bank

GE Money Bank review: Overcharing

K
Author of the review
5:12 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I financed an auto loan through GE Money for over 18, 000. When I refinanced my home, I paid off most of the loan amount except for $2, 072.60. I continued to make $300 monthly payment, however, each time I received the next monthly statement, it should the same amount and never shows any payments made. I have tried calling the 1.866.220.9432 customer service number and cannot talk to anyone. All I get are messages asking to enter my account number, make a selection, after selection, then, it says "you have made an invalid entry" and it hangs up. I was worried about it affecting my credit; BUT

I refuse to make any additional payments, as I am sure it should be pretty close to being paid off because I am not being credited with any payments.

Even before I made the lump sum payment, they were every unreasonable with fees and cu;stomer service.

PLEASE DO NOT DEAL WITH THESE RIPP OFFS! you will be sorry

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  1. GE Money Bank Contacts

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  3. GE Money Bank emails
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    3135 Easton Turnpike, Fairfield, Connecticut, 06828, United States
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  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 15, 2026
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GE Money Bank Category
GE Money Bank is ranked 14 among 353 companies in the Banks category
#12 SoftBank Group SoftBank Group #13 USAA USAA #14 GE Money Bank GE Money Bank #15 Wise Payments Wise Payments #16 ICICI Bank ICICI Bank
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