Xiahano Ltd review: Please see receipt below

I ordered a chair that was in fact a chair that folded up on the floor I paid for this item twice they have said they have sent this item to the wrong address I get excuses after excuses this item was ordered several months ago they refuse to give me a refund. They cannot give me any proof of this item being sent out they are a con command should not be aloud to get away with doing this to the public