My husband and I decided to have lunch at Friendly's today. When the waitress brought the coffee we ordered, we asked for regular milk as we preferred it over the provided creamers. My coffee was weak and barely lukewarm. My husbands, was strong and tasted burnt; we had both ordered decaf. The milk appeared watery, so I asked the waitress if it was whole milk; she said it was 1%, which we do not drink. We asked for and received hot coffee and used the creamers. I had to ask for another spoon because the one that came with the menu, was heavily soiled.
I ordered a plain medium hamburger with just lettuce and tomato, no onion, and a side of onion rings. My husband ordered a well done plain hamburger with fries, also with no onion, explaining that we do not eat cheese and meat together. He specified that the only lettuce he eats is iceberg. We both received bacon cheeseburgers with the works; we sent them back. In the almost 40 minutes that had passed we drank the coffee, I ate some of the onion rings and my husband ate some unsalted fries because the salt grinder was impossible to turn. When I commented on that to the waitress, she acknowledged and agreed.
When our hamburgers arrived, we discovered that there was mayonnaise on the bottom part of the bun and dark green leaf lettuce. Needless to say, we each ate only part of the bun, and burgers with no seasoning.
To say when we left we were both frustrated and disappointed, is like saying "water is wet".