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Customer Service

+27 847 493 171 (Customer Service)
22-24 Venturi Crescent Hennopspark X56
Centurion
South Africa - 0157

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Complaints & Reviews

Roman's PizzaPizza

Good morning
My name is Roxan, on the 24 October 2020 I've purchased the Roman's pizza special for R109, 90 which was a pepperoni and a BBQ chicken @ the Amanzimtoti branch. Today the 25 October 2020 my son was eating the last piece of the BBQ chicken pizza when he bit onto a plastic that was baked with the pizza, which caused him to start vomiting. I have called the branch 2 times with no answer, it is really frustrating.
My email: [protected]@gmail.com

Pizza

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    Roman's PizzaDeducted money twice

    I ordered online and paid with my card I am currently in hospital wanted to treat my kids at home when the delivery guy got to my house he made them pay again and we're rude to my child when he said I paid on the app this is robbery.
    So I paid 74.80 and my daughter for two pizza pies.
    [protected]@gmail.com
    [protected]
    How can service be that fraudulent

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      Roman's PizzaLarge supreme pizza

      Hi, my name is itumeleng i've placed an order via uber eats at bluehills roman's pizza. My concern is the quality of the order wasn't good. My pizza was very wet and cold, the box was wet too even when I take a slice of pizza out of the box it came out with it. I couldn't eat nor to swallow it. I'm not happy at all. It seems like the pizza was made 3 hours before the delivery.

      Large supreme pizza
      Large supreme pizza

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        Roman's PizzaPizza

        I bought pizza on 31/08/2020. It was 2 large pizza's for R129. I asked for extra chicken topping on the BBQ Chicken & Pineapple and on the other one extra chicken and garlic on the BBQ Chicenlicious. I paid for the extra toppings but only got normal pizza's. On some of the slices there were only cheese and sauce on no chicken. This is the second complaint I have from the same store.

        Pizza
        Pizza
        Pizza

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          Aug 14, 2020

          Roman's Pizza — Pizza

          All pizzas dough was raw. Carlic on peperoni delux was raw. The chillies on the bolognaise was so big. I...

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          Aug 04, 2020

          Roman's Pizza — No taste, presentation was as if it was pizza base only

          Date :04:08:2020 Romans Pizza In Durban Chatsworth Pick n Pay Driver number [protected] Ordered online Mr...

          Aug 01, 2020

          Roman's Pizza — Missing pizza order

          My name is Caroline Banda, [protected], my email address [protected]@yahoo.com. I sent my children to buy large...

          Roman's PizzaPoor standard pizzas received

          I ordered a bbq sparerib and mushroom, as well as a sweet chili chicken.
          Delivery was requested due to the fact that I am disabled
          The pizzas was already cold, and the standard of the pizzas drop for sure
          There was hardly any cheese on, and way to little mushrooms
          I ordered thin base, and the pizzas was dry and for sure not on normal standard
          I ordered from the Mayville branch in Pretoria

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            May 25, 2020

            Roman's Pizza — False advertising

            Good day On 25 May 2020 we decided to order from Romans Pizza. I called and was told I do not get the 20%...

            Roman's PizzaDelivery

            I placed an order for delivery at Roman's pizza at tambotie mall the lady assisted me and this was at 17:05 she confirmed the delivery will take place to my house I called again at 16:20 and the lady was rude telling me I need to wait because they are closed I ordered a reggina and barbecue chicken supreme pizza it is now 19:22 and still no deliver

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              Roman's PizzaTeller did not want to accept my note

              Today I ordered at the promenade mall order number 195, invoice [protected], Time 16:11.A lady by the name of Snazo who took my order did not want to accept my R10 note. She claimed by just looking at the money my money was not right those where her words. I then suggested she looks at it under the UV light after a few minutes she goes and look at it in a machine claiming it checks the validity of the note then comes back throws my R10 note on the counter claiming it wonts accept, I took out another note but continued complaining antil anotger lady takes my R10 note takes it to the same machine and a receipt comes out and ahe apologises and gives me another note. The chhallenge with the lady is that she was not xpecting soneone lime me to complain even thou she was descriminating against me. Please get back to me on [protected], if you do not do it, I will take it up with the public to check if i am wrong or not. My name is Melikhaya Songwevu

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                Roman's Pizzaservice that i got at Romans Pizza was horrible

                on the 25th of February 2020 at 17:42 i was assisted by a lady called Nomvula Mthembu, she was so rude, i asked her what do they have for R99 special she looked at me as if im mad, she was like read the menu... no smile no name tage i had to ask her collegue for her name just to make sure that it does correspond with the teller slip

                please warn her before you guys lose customers

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                  Feb 22, 2020

                  Roman's Pizza — Almost no topping on pizza

                  Bought the special of 2 large pizzas for R139. 90 Almost no topping on bacon Supreme and pepperoni delux...

                  Feb 03, 2020

                  Roman's Pizza — till-slip in the bin

                  I am writing to express my concerns about a recent incident I experienced at your store. I would like to...

                  Roman's Pizzapizzas

                  I just got home after waiting a good 45 minute s at jabulani mall branch romans pizza so I was told the thick one wasn't available for whatever reason I get home to find the pizza burnt old I love chicken and mayo but to say there's mayo in what I just ate I'd be lying if it wasn't so far I would have returned it..feedback would be appreciated.. I understand it's a Friday and its late and they were probably rushing to get home but what they did is in excusable. My email is ayanda.[protected]@gmail.com
                  And my numbers are [protected]

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                    Dec 22, 2019

                    Roman's Pizza — r199 special

                    Hi I just want to speak on Roman's Pizza and their December special. The R199 special, so disappointing...

                    Dec 15, 2019

                    Roman's Pizza — service

                    On 15 December 2019 we stopped at Delmas Romans . we ordered 2 medium pizzas and a chick supreme french loaf...

                    Nov 29, 2019

                    Roman's Pizza — pizza

                    Good Afternoon I visited your franchise at Sanridge Square Midrand today and I ordered a small Margherita...

                    Nov 25, 2019

                    Roman's Pizza — dishonest staff

                    I went to Romans on Sunday 24/11/19 around 20:05. I orderd a R199 special. I paid R100 cash and R99 on my...

                    Nov 22, 2019

                    Roman's Pizza — service

                    I'm a Business management Master's student and my study is about what factors influence restaurants in their...

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