While in self check out, after asking Allison (sales associate) to remove three items from order, the following is what followed. Allison told me my order had to be canceled and completely redone. I asked her if she could assist me, she rudely rolled her eyes, and told me "No, I'm running 10 registers, you'll have to do it yourself." I asked to what her supervisors name was, and she relpied "I don't know, " and walked off. At this point, I was completely shocked by the poor level of service and told her that she was very rude, and I'd like to speak with her supervisor. Allison then shouted, "GET OUT OF MY STORE!" I then shouted back that I'd leave as soon as I was done with my order, as I was in the process of re-ringing my order. Before I knew it, a plain clothed lady, literally ran up directly to my face and began shouting that I needed to calm down. I told her to mind her business, and get out of my face. Before I knew it, there were 5 people surrounding me! One clearly uniformed male security gaurd, one very large and very intimidating approximately 400 pound male named Eric, the lady running self check, Allison, and two plain clothed ladies, who never really identified themselves(after zooming my camera in on the main unhinged plain clothed reps, and made a mention of the resemblance to a teenaged boy...the comment, "Why do I always get that because I have a SEXY punkrock hairstyle, " was made, which made me even more uncomfortable, as I took it as a sex innuendo.) until I later asked who they were, as I first thought they were customers. At this point, I do not feel safe, and completely intimidated. I did not know who was who, and completely backed into a corner. ALL OF THIS BECAUSE I WANTED IN ITEM REMOVED???? Attached you will find one of the videos that I recorded for safety, as well as me trying to protect myself, as best that I could. This issue will be escalated to the fullest, as all of this was completely uncalled for. I was treated like a criminal, I felt completely unsafe as my personal space was violated, completely embarrassed. This is how they de-escalate at Fred Meyer, on 1st ave. They criminalize you, and deflect the blaim back to you. Discrimination at it's finest.
***I'VE TRIED SEVERAL TIMES TO UPLOAD VIDEO. IT WILL NOT UP, AS THE FILE IS TOO LONG. MY BUSINESS EMAIL ADDRESS IS: [protected]@gmail.com VIDEOS CAN BE SENT VIA EMAIL.***