Frank Gay Services review: New A/C Installation

New A/C install 5/31/22. The Unit worked okay for approx. 6 months and then stated getting hot in the evening reaching 80 degrees or higher. I contacted Frank Gay for service and was told the issue was a clogged water line that needed to be drained but was not covered. I was charged $120. This was only a quick fix that again lasted only a couple of months with the same issue. I was also enrolled in a maintenance plan $199 annually, which should not have been needed as the parts and labor should have been covered under the warranty. Frank Gay has sent multiple techs to solve this issue and often charge $89 trip fee but won't fix the issue. I paid 10K for a unit that does not work. Right now, I have a bucket to catch the continues drip to stay cool. I have video and will need to contact a competitor to try and fix this unit. This would have been resolved if Frank Gay sent the installer to solve this issue. Their customer service is the worst I've experience they have no clue about their products. I called to report the drip A/C repair band they sent an electrician who couldn't help, and gain charged me $89 for nothing. This company was listed with my Utility as a preferred provided, they are no longer listed.