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Ford review: front coil spring failure 47

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12:00 am EDT
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Like Sean, Malcolm and the others, I too, own a 2002 Ford Taurus and also had front coil spring failure, requiring replacement of both springs, a tire and sway bar links. I approached FORD about the recall covering [protected] Taurus and Sable models, and FORD informed me the recall was not applicable to my car. Its time for FORD to acknowlegde the problem has not been corrected and extend their recall to later model years.

47 comments
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jamw.
Burlington, US
Feb 27, 2024 2:51 am EST
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i purchase my car with 19,000 miles my shift gears very hard, it been in the .4 times. what is the fix for i love the car.

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Fishwild
Dubuque, US
Jul 15, 2023 1:07 pm EDT
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7-3-2023

With 61,000 miles check engine light comes one -

cylinder 3 misfire coe P0303 $7E8

Dealer Finnin Ford informed me of engine replacement need - coolant intrusion into cylinders. Not the first time they have seen this with this model - Obviously expected more than 61,000 miles from the vehicle.

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Kristi V44
, US
Jul 16, 2023 2:33 am EDT
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I purchased a 2018 Ford ecosport s only after having the car for 4yrs it just stopped working. I've complained to Ford as the car needs a brand new engine amd they do not want to recall or take responsibility for anything! There has been many other complaints about the same car, with the same thing wrong! I guess I'm going to have to get a lawyer!

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1965@Gm888
Puchong, MY
Jul 06, 2023 5:02 am EDT

29th June 2023, 3.30 - 4.00pm

Driving Ford Wiltrak 2023 model.

Sudden downpour.

Extremely noisy due to rain drops hitting the car roof. Can barely hear myself.

Lack of or no insulation on roof section.

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Brendan Clifford
Park Ridge, US
Apr 26, 2023 4:25 am EDT
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I have a 2011 Ford Escape and I am having issues with the A/C. Brought my car into the Ford Dealer and they said they would need to charge me 170.00 dollars to diagnose the issue. I did some research and this is a known issue with the Ford Escapes and I was shocked that the dealer wanted to charge me 170.00 dollard just to look at it.

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Jahmal D.
Columbus, US
Apr 19, 2023 1:48 pm EDT

My vehicle has been sitting at the service center for a month now.

The service representative is incompetent at best or wort case scenario, has integrity issues. I have been told lies about when my car would be repaired and or status of a loner/rental car. Here hoping my car is repaired before 2024! Thanks Chris.

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James Soundgarden Plumb
, US
Apr 02, 2023 7:03 am EDT
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Started having problems with Ford Edge brake in June of 2022 - Still have problmems

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KCWisme
, US
Feb 12, 2023 4:31 am EST

On about January 28, 2023 the rear end of the 2016 Ford Edge started making a grinding noise in the middle of the axle, a week later super bad grinding noise, needs the rear axle completely replaced at about $1700. plus labor. This is a none serviceable part, my complaint is simple that a axle should not be bad at 101,000 miles.

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Pissed off Truck Buyer
Cohasset, US
Feb 11, 2023 7:43 pm EST

I was notified my brand new fully paid for truck was to be delivered to the dealership for pick up. That was eight weeks ago!

It’s now Feb 3, 2023.

It’s ridiculous Ford can’t manage logistics and communicate properly to buyers.

Who ever is in charge needs to be fired!

I’m taking legal action

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John VanKerkhoven
Sarnia, CA
Jan 23, 2023 2:26 pm EST
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On our 2017 Ford Escape (white) the paint is peeling around the front windshield. This is a problem is aware of and i would like repairs made at Fords cost. The Escape has 51,000 Km and has been well cared for. How can Ford help me out to make this right?

Thank-you,

John

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David Murphy17
, US
Jan 23, 2023 2:26 pm EST

I have very please with my ford van, I damage my wing mirror cover, so I order a new one from Ford I gave them my Reg No NV18GCK.

They sent me the wrong one. So I email them, they said they would sort it out. That is the only time they have reply to my many emails,

I have sent pictures of the right part to help them but nothing.

Order #115186

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Joel W. Lake
St Thomas, American Virgin Islands
Jan 02, 2023 5:02 am EST
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!0 Vehicles in our rental fleet are all making rear differential noises.

3FMCR9C63MRA69760

3FMCR9B66MRA23762

3FMCR9C66MRA69820

3FMCR9C61MRA89893

3FMCR9B61MRB27754

3FMCR9B63MRB27755

3FMCR9C67MRB27790

1FMCU9F62LUB36950

1FMCU9F66LUB36952

2FMPK4K90LBA16192

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Khook11
Swansea, US
Nov 20, 2022 4:23 am EST

I have a 2014 ford fusion and I'm being told the motor is shot and it only has 67000 miles on it. I am very upset that I'm getting no help from ford in this matter.

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Abdalla Sholakami
Jersey City, US
Nov 12, 2022 8:55 pm EST
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I have ford escape hybrid 4 x 4, 2006

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William Thaxtonbadford
Anytown, US
Nov 12, 2022 3:12 pm EST
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Noticed my 2017 Escape White paint flaking off next to the windshield. It has 30502 miles on it, no warrantee bought it new in 2017 I used the whole tube of touch up paint The spot is 12 inches long and 1/2 inch wide along the Drivers side of the windshield. I have owned only Ford since 78,But, will never own another. VIN 1FMCU9G92HUE62702

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Jay1201
Cheney, US
Nov 09, 2022 8:11 am EST
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Just wanted to say how much of a stupid ridiculous design it is having the Coolant Temp sensor only clip in and not screw in like most cars. This is on the 2006 Ford explorer with the 4.0 engine. Whoever thought of this design is an idiotic genius. Its pretty dumb.

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Lynchedman
mount Laurel, US
Oct 16, 2022 4:49 am EDT
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backing up my 2006 mercury grand marquis I Experienced rapid acceleration which I could not Control and hit my Deck in carport damaged to my house and car.

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Jul43
Springfield, US
Oct 11, 2022 12:15 am EDT
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Looks like there been a lot of people complaining about 2017 Ford Escape blue and it’s peeling around windshield. With a lot of complaints Ford should do recall on paint that is peeling. Estimate to get it fix range $[protected]. My car has 56k been keeping in the garage.

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Robert John Vermey
Aylmer, CA
Oct 11, 2022 12:07 am EDT
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Waiting for TCM Part Forever.No part/Winter COMING! No LOANER ? Dealership Part Covered by Warranty. Apparently ford of Canada will provide a car up to 2 years

V2714-[protected]

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Jon Rogers
, US
Sep 21, 2022 2:26 am EDT

I took my vehicle to AutoNation ford on Monday they did not start until Tuesday

every morning I call, and Patrick Conrad says they are really busy but slow 4 days no vehicle i need answers not excuse's

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Sam R H.
Pulteney, US
Sep 06, 2022 12:25 am EDT
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The Paint on my wife's 2017 Escape is flaking off to the primer.

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Asavage86
, US
Feb 04, 2020 3:50 am EST

Our 2015 has multiple failures, wheel hub went bad at 25000 motor for seat has gone bad and now with 30000 miles our rack and pinion needs to be replaced I'm very upset as the repair is 2200 this seems to be a known issue with the car as if it fails this is very dangerous, is there a recall coming for this ? This is very upsetting

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Sid Gedling
, US
Dec 25, 2019 12:33 pm EST

I bought a new F-150 and have not been pleased with dealer eversince can not get service or any kind of caring .If had to do over would have gone to GMC dealer. never going to buy aother ford nor reccomend Ford again.You cannot get service when needed or you wait for months

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Wanda Faye
, US
Nov 09, 2019 5:15 pm EST
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A mouse house was removed from engine compartment and a wire was relaced/repaired. My complaint is about all the debris left on the engine. Not cool! This is why I hate taking my vehicle to a dealer.

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Manoj Kadamamkulam
, US
Sep 18, 2019 9:08 am EDT

My car(KL 22 D 2013, Ford Figo) was running smoothly without any issues until the service. After the routine service, I had to spent 25, 000+ for using my car. In addition, I had to use towing service two times.

Reference - [protected]

Manoj
([protected])

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Dcc8120
, US
Sep 15, 2019 4:52 am EDT

While still under extended warenty I took my 2010 FORD FUCSION for a jerking motion when it got hot.My son-in-law borrowed it to drive to tucson.On the way back up the hill it totally stopped and had to be towed 150 miles @FOUNDONROADDEAD

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Aman Sukhija
, US
Sep 14, 2019 7:07 pm EDT

My vehicle number is dl10ch8665.
Ford is compensation for 50%
But not any my fault ., where is warranty.
My contact number is [protected]

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Rick C74538
, US
Sep 01, 2019 1:05 am EDT

No power to positive post on trailer plug. Why did I purchase a trailer towing package or a ford truck for that matter $54, 999 if my new truck doesn't work? 2019 ford FX4. Specifically wanted power to trailer to keep battery charged to run led lights in storage compartment. Very disappointed in product that doesn't work.

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Bhushanpatil20
, US
Aug 24, 2019 3:53 pm EDT

My car is only 8 months old and its alloy breakdown in 2 pices

Is that quality of ford ?

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Weiming
Brandon, CA
May 31, 2013 11:05 am EDT
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I have a 2003 Ford Tuarus . The front passenger side coil spring broke and shredded my brand new tire which was just installed a few hours earlier! I had to purchased another new tire as well as to spend over a thousand dollars more to repair the damage! Never buy another Ford

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Bandit6989
Windsor, CA
Mar 24, 2013 2:07 pm EDT
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Well i will add my two cents. I just got new tires at Belle tire in Michigan on my wife's 2001 Taurus wagon. Planning to get an alignment they checked the front end out and low and behold found the front passenger spring broke. They wanted 713 dollars to change the struts and springs. I do my own work, but what BS. I work at Fords and this is the first Ford i have bought since 1995 when i had a junk Escort. Now i bought a used junk Taurus. I drive a 2008 grand caravan myself because i feel fords won't take care of ANYBODY. Not even their own employees complaints. So don't feel bad. I will probably get rid of this nightmare shortly and buy a used Chrysler for my wife next. Thanks for nothing Fords.

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Brodchef
, US
Nov 08, 2012 6:01 pm EST

Replacing my 2nd front end spring in 5 yrs. both times it took my fairly new tires with them.2002 Ford Taurus. Definitely a 2001 safety issue that was never resolved. I read Fords recall fix was just to add a plate to keep spring from puncturing tire not fixing the actual spring.

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davidw1
Willimantic, US
Aug 29, 2012 5:13 am EDT

Just happened with my 2002 T
aurus - 70000 mile. In the front. Sorry to see no recall. Sounds like I should get all 4 replaces - or at the very least both in the front.
Still waiting for the shop to call.
Any updates on the recall.

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Ngoloyi
Harrisburg, US
Feb 07, 2012 9:41 pm EST

Just another confirmation that there is something defective in the '02 Taurus coil springs. My wife was driving down the street when all of a sudden there were plumes of smoke caused by a broken spring cutting into the tire. Tire then exploded. I wrote Ford and was told "sorry...your warranty has expired".

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TheCycoONE
Hamilton, CA
Jun 05, 2011 3:47 pm EDT

The same thing just happened to my 2002 Ford Taurus. Front left coil spring broke and cut the sidewall of the tire. Had to replace coil, struts, and links. (Both sides to be cautious about it). Didn't realize the extent of the damage when I put on the spare and took it to the tire shop. Now they have it and want > $1000.

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Terri S.
Hicksville, US
May 24, 2011 12:57 am EDT

We own a 2003 Ford Taurus & just gave a 2002 Mercury Sable to my daughter. Her front coil spring broke, tearing up the sidewall of the tire. As close as we can tell, she is looking at $500.00 in repairs, which as a college student, she CAN NOT afford. This is the second major problem this car has had, the first being the transaxle going out of it 3 or 4 years ago. (AX4N). The same transaxle was in the 03 Taurus, & it too needed replaced. We, as a country, need to sue Ford in a class action lawsuit to get them to STOP putting unsafe junk on the road!

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mjbtompkins
Minneapolis, US
Apr 29, 2011 12:31 am EDT
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Front right coil spring on our 2002 Mercury Sable did just as others on this board are complaining about. went to pull out of the parking space and the front tire went completely flat. After pulling forward and back to get away from the curb to get a jack under to change what we thought was a flat, the spring had torn through half the tire. We'll see the damage ($$$) tomorrow. I plan on calling the numbers listed. Thanks.

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Gene Camararta
Madison, US
Apr 15, 2011 4:28 pm EDT
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I have replaced both front and rear coil springs and struts on my 2002 Taurus. It's little wonder that people are moving away from US built cars, there are so many things like this affecting US cars, and the manufacturers are unwilling to make it right. I will return to buying imports after my experinces with two domestic cars.

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Sda Ford Customer
, US
Jan 06, 2010 5:57 pm EST

January 6, 2010

The week before Christmas, I got into my 2002 Ford Taurus and heard a noise under my car that sounded like someone hit it with a sledge hammer. As I drove (slowly), I could hear a rubbing sound. I got out and looked and my passenger back tire was leaning in. I called road service (and waited seven hours in the cold) and the tow trick driver told me that I had a broken spring. It was towed to my regular repair shop. I had to replace both rear springs and both struts - $750.00. Well, two days ago, I went to back out of my daughter's garage and I heard an awful screeching noise from my front end. I drove back in and found I had a flat passenger front tire, and there was a piece of coil lying on the garage floor. It had broken and punctured a hole in the back side wall of the tire. It is currently in the shop and will need both front springs done, with struts, and front end allignment and a new tire. Probably another $750.00 or more. I am going to drive this car only until Spring and I will be trading it for, probably, a Toyota. I believe in buying American, but this is why The Big Three are tanking. They don't stand by you when there is an obvious problem. I just praise God that I was where I could get help both times and not on the highway at high speed.

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jbusey
, US
Aug 09, 2009 7:51 pm EDT

I too own a 02 Taurus with 75000 miles, my springs haven't broken yet but I'm starting to hear noises from the front and back. I'm so tired of the so called big 3 manufacturing crap! I hear everywhere buy American but I'm sick of the junk we produce. I'll have to shop around for my next car to make sure none of it was made here! Perhaps a KIA!