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Tod Judy fordtruck service

1
L May 03, 2019

I have had one of my F550 in the shop for the last 6 months I have had it a total of 3 weeks during this time. we are on transmission #4 first one did not make the test drive for the dealer. No one at the dealer will call me and give me an update on the progress of the truck I have had to drive to the dealer to gat the information that I have gotten. and am getting different stores each time I go in. This truck is a revenue generating truck for our company and being with out it for 6 months is bad enough the add on top of that the lack of commutation wow why would you buy another ford product? Their had been no yelling or rude behavior and I think that I have been more than understanding about this. Just tried today no truck service manager no service manager and no store manager some one need to get a handle on this dealer. I understand the availably problem but their in no reason for this. Thank you for your time.

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